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Compare SpiraTeam vs Mobile Field Report

What is better SpiraTeam or Mobile Field Report? Getting the right Project Management Software product is as straightforward as comparing the strong and weak functionalities and terms offered by SpiraTeam and Mobile Field Report. Here it's also possible to match their total scores: 6.8 for SpiraTeam vs. 7.2 for Mobile Field Report.

Or you can check their general user satisfaction rating, 100% for SpiraTeam vs. 96% for Mobile Field Report. We suggest that you take some time to analyze their unique features and decide which one is the better option for your business. What’s more don’t forget to take into account your company’s or industry’s unique case, for example, a multilingual app for a global team or a mobile app to help you work on the go.

In case you you have to quickly decide on the more reliable Product Lifecycle Management Software - PLM according to our review team we advise you take a look at these solutions: Siemens Teamcenter PLM, SAP PLM, Autodesk Vault.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Powerful web-based user interface with mobile support
  • Fully-integrated web-baseddocument management system
  • Full audit history of all changes made in the system
  • Web-based graphs and reports in HTML and MS-Office formats
  • Capture requirements and decompose into detailed tasks
  • Prioritize and schedule requirements for each release/iteration
  • Allocate requirements to developersbased on detailed task estimates
  • Track bugs, enhancements, risks and issues
  • Create, edit and execute test-cases
  • Manage requirements test coverage

Pricing Info

Here are the SpiraTeam cost details:

Trial: FREE three user 30-day trial hosted account

Single $9.99/month: 1 concurrent user, software and hosting
3-User $79.99/month : 3 concurrent users, software and hosting
5-User $119.99/month: 5 concurrent users, software and hosting
10-User $199.99/month: 10 concurrent users, software and hosting
20-User $279.99/month: 20 concurrent users, software and hosting
30-User $299.99/month: 30 concurrent users, software and hosting
50-User $399.99/month: 50 concurrent users, software and hosting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Alcatel-Lucent, Deutsche Bank, BAE Systems, Ruby Tuesday, Ralph Lauren

Integrations

  • HP® QuickTest Professional® (QTP)
  • HP® LoadRunner
  • SmarteBear™ TestComplete™
  • Froglogic® Squish®
  • Selenium
  • SmarteSoft™ SmarteScript™
  • Rapise™
  • FitNesse
  • Ranorex
  • IBM Rational Functional Tester
  • TestingAnywhere
  • Badboy
  • Micro Focus™ TestPartner™
  • Neotys NeoLoad
  • Apache JMeter
  • Microsoft Visual Studio
  • Eclipse/Mylyn
  • Sparx Enterprise
  • IBM® Rational® DOORS®
  • IBM Rational RequisitePro
  • Jama Contour
  • VersionOne
  • JIRA
  • Bugzilla
  • FogBugz

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

General Info

Premier Application Lifecycle Management (ALM) system that manages your requirements, releases, tests, issues and tasks in one integrated environment.

Company Email

sales@inflectra.com

Contact No.

Company's Address

Inflectra Corp., Silver Spring, MD USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $22

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Smart Dispatch
  • Time Tracker on Site
  • Maintenance Scheduler
  • iPad/iPhone compatible
  • Field Service Management
  • Job Management
  • Notes
  • Image Capture and Edit
  • Task Management
  • Invoice
  • Text Templates
  • Customer Notification
  • Generate and/or automate various types of reports

Pricing Info

Mobile Field Report offers three product packages, with all plans carrying a free trial period.

Starter (20 euros per month per user): Features include a maximum of 2 pictures per job and 10 steps per job.

Standard (by quote): Features include unlimited jobs, module time tracking, text templates, and a maximum of 50 steps per job.

Enterprise (by quote): Features include unlimited jobs and products, API to ERP, and customer notification.

Mobile Field Report lets you start with a small team for free.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Daikin Air Conditioning, Wimmer

Integrations

Mobile Field Report supports integration with the following business systems and applications:

  • Microsoft Excel
  • Microsoft Azure
  • SAP
  • Microsoft Navision

Mobile Field Report also offers several plugins that allow you to extend your software’s capabilities.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Mobile Field Report offers job management, uploading files and pictures, customer reminder, time tracking, optimized dispatching and many more features.

Company Email

info@simplias.com

Contact No.

Company's Address

Simplias GmbH Baaderstrasse 43 80469 München

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

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The solutions analyzed on this page are only a small sample of our entire Project Management Software category and you should keep in mind that there might be better services out there. If you would like to guarantee you make the best possible choice for your business we strongly suggest that you try out more apps first. You may also want to study our top 10 Project Management Software ranking to see which services are at the moment the best ones and dominate the market.

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