What is better SpiraTeam or FieldAware? To successfully get the most helpful and productive Project Management Software for your enterprise, you need to compare products available on the market. For example, here it is possible to match SpiraTeam’s overall score of 6.8 against FieldAware’s score of 7.5. You can even examine their general user satisfaction: SpiraTeam (100%) vs.
FieldAware (100%). Furthermore, you can compare their pros and cons feature by feature, including their offered terms and costs. By comparing products you are improving your chances to pick the right software for your situation. It goes without saying you should know your specific needs to realize which solution meets those needs.
We know that not all businesses have enough time to examine a large number of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Product Lifecycle Management Software - PLM category are: Siemens Teamcenter PLM, Autodesk Vault, SAP PLM.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.
Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.
Sprout – free, unlimited number of agents
Ticket Dispatch
Email Ticketing
Ticket Trend Report
Social Ticketing
Knowledge Base
Team Collaboration
Call to ticket conversion
Blossom – $15 per agent per month (billed annually)
All Sprout features
Chat and call management
Business Hours
Automation
SLA Management
Marketplace Apps
Helpdesk In-Depth
Collision Detection
Garden – $29 per agent per month (billed annually)
All Blossom features
Time Tracking
Call Masking
IVR
Triggered Messages
Session Replay
CSAT Surveys
Embedded Chat FAQs
Multilingual Helpdesk
Performance Reports
Estate – $49 per agent per month (billed annually)
All Garden features
Call Barging and Monitoring
Support Bot
Portal Customization
Smart Call Escalations
In-app Chat Campaigns
Ticket Assignment Automation
Multiple SLAs and Timezones
Custom Roles
Enterprise Reporting
Forest – $109 per agent per month (billed annually)
All Estate features
IP Whitelisting
Holiday Routing for Phone Calls
Sandbox
Multilingual Chat FAQs
Co-browsing
HIPAA Compliance
Data Centre Location
Extendable API Rate Limit
Field Service Management – $29 per field technician per month (billed annually)
Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:
Box
Campaign Monitor
Capsule
Constant Check
Dropbox
Facebook
FetchFlow
Freshbooks
Freshchat
FreshPlugs
Gmail Gadgets
Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
Harvest
HelpOnClick
Highrise
iContact
Jiira
Knowlarity
LogMeIn
Magento
Mailchimp
Microsoft Teams
Nimble
Olark
OneSky
RESTful API
Salesforce
Shopify
Slack
Snap Engage
SugarCRM
SurveyMonkey
Twitter
Userlike
Woo Themes
Xero
Zapier
Zoho CRM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.
In case you continue having doubts about which app will work best in your case it might be a good idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular each product is and how extensive is its online presence. For example SpiraTeam Twitter profile has currently 147 followers. At the same time FieldAware Twitter is followed by 2496 people.
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Our rankings can be filtered by:
Sponsored: vendors bid for position here and products are sorted based on the amount of that bid.
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Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in an effort to give you reliable advice that will enable you to make well-informed purchase decisions.
