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Compare Spiraldesk vs Salesflare

What is better Spiraldesk or Salesflare? Reviewing products to get the best CRM Software doesn't have to be tough. On our review platform, it is possible to match Spiraldesk and Salesflare and right away analyze their unique elements. We allow you to examine their uniqe benefits, supported devices, level of support, pricing rates, terms, plus more.

You may also review their overall score (8.0 for Spiraldesk vs. 8.0 for Salesflare) and overall customer satisfaction level (N/A% for Spiraldesk vs. N/A% for Salesflare). Take your time and review your best alternatives and see which one is right for your company. Similarly, you have to check the vendor’s credibility; are they reliable and will they still be operating in the future?

If you need to quickly identify the optimal Customer Service Software according to our review team we advise you check out these solutions: Freshdesk, Zendesk, Freshservice.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple Support Channels
  • Multiple Brands or Products
  • Ticket Management
  • Customer Feedback
  • Knowledge Base Analytics
  • Automated Workflow
  • Ticket Tagging
  • Helpdesk Reports
  • Collaboration
  • Third-Party Integration

Pricing Info

Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.

Lite – Free

  • 1 Agent
  • 1 Brand
  • 1 Department
  • Email Channel
  • Ticket Filters
  • Knowledge Base
  • Custom Alerts

Curl – $12/agent/month or $10/agent/month/annual billing

  • All Lite Features
  • 3 Brands
  • 10 Departments
  • Social Media Integrations
  • Workflow Automation
  • Multiple Products or Brands
  • Ticket Tracking & Time Monitoring
  • Email Whitelists & Blacklists
  • IP Whitelists & Blacklists
  • Automatic Ticket Tagging
  • Brand-specific Agent Signatures

Radial – $20/agent/month or $10/agent/month/annual billing

  • All Curl Features
  • 10 Brands
  • 25 Departments
  • White-labeled Portals
  • Unlimited Ticket Filters
  • SSL Portals
  • Agent Collision
  • Web Forms
  • Custom Attachment Store
  • Ticket List Export
  • REST API

Elegant – $30/agent/month or $10/agent/month/annual billing

  • All Radial Features
  • Unlimited Brands
  • Unlimited Departments
  • SSL Certificates for 5 Portals
  • Unlimited Temporary Agents
  • Emails to Notes
  • Customer Isolation
  • Unlimited Agent Roles
  • Customer-facing Mobile App
  • Custom Ticket Fields
  • Unlimited Ticket Subscribers

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Spiraldesk integrates with prominent services and solutions such as the following:

  • Zoho
  • Slack
  • Amazon S3 Bucket
  • Twilio
  • Google SSO
  • G Suite
  • to
  • LiveChat
  • WHMCS

Spiraldesk can also synchronize with more applications via its REST API.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A multi-entity helpdesk solution that isolates customers for each product or brand.

Company Email

support@spiraldesk.com

Contact No.

Company's Address

Spiraldesk Software Solutions
G3 Galaxy Greens, Info Park Express Way
Kakkanad, Kochi 682030
India

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Data input automation
  • Predictive lead scoring
  • Email tracking
  • Website tracking
  • Lead management
  • Contact Management
  • Sales pipeline management
  • Custom fields
  • Sales intelligence
  • Opportunity prioritizing
  • Communication history
  • Opportunity assignment
  • Automated reminders
  • Automated to-do lists
  • Interaction tracking
  • Goals/quota management
  • Revenue insights
  • Funnel analysis
  • Team insights
  • Leaderboard

Pricing Info

Salesflare offers a single enterprise pricing plan billed monthly or annually. Here are the details:

Salesflare – $35/user/month or $30/user/month (annual billing)

  • Data input automation
  • Predictive lead scoring
  • Email tracking
  • Website tracking
  • Lead management
  • Contact Management
  • Sales pipeline management
  • Custom fields
  • Sales intelligence
  • Opportunity prioritizing
  • Communication history
  • Opportunity assignment
  • Automated reminders
  • Automated to-do lists
  • Interaction tracking
  • Goals/quota management
  • Revenue insights
  • Funnel analysis
  • Team insights
  • Leaderboard

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesflare integrates with the following business systems and applications:

  • Zapier
  • Gmail
  • Microsoft Office 365
  • iCloud

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesflare is the intelligent CRM startups and small businesses love to use. It's a zero-input sales pipeline tool that thinks and works for its user, not the other way around.

Company Email

info@salesflare.com

Contact No.

Company's Address

Schoenmarkt 35
Antwerp 2000
Belgium

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Email Ticketing
  • Ticket Dispatch
  • Team Collaboration
  • Knowledge Base
  • Ticket Trend Report
  • Social Ticketing
  • Call to ticket conversion

Blossom –  $15 per agent/month (yearly)

  • Everything in Sprout
  • Automations
  • Collision Detection
  • Marketplace Apps
  • Helpdesk In-Depth
  • SLA Management
  • Business Hours
  • Chat and call management

Garden – $29 per agent/month (yearly)

  • Everything in Blossom
  • Multilingual Helpdesk
  • Time Tracking
  • CSAT Surveys
  • Session Replay
  • Performance Reports
  • Embedded Chat FAQs
  • Triggered Messages
  • IVR
  • Call Masking

Estate – $49 per agent/month (yearly)

  • Everything in Garden
  • Ticket Assignment Automation
  • Custom Roles
  • Portal Customization
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Support Bot
  • In-app Chat Campaigns
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $109 per agent/month (yearly)

  • Everything in Estate
  • Sandbox
  • IP Whitelisting
  • Data Centre Location
  • HIPAA Compliance
  • Extendable API Rate Limit
  • Co-browsing
  • Multilingual Chat FAQs
  • Holiday Routing for Phone Calls

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2018 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

In case you continue having second thoughts about which product will work best in your case it might be a good idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular each product is and how wide is its online presence.For example, if you analyze Spiraldesk LinkedIn profile you’ll find out that they are followed by 27 users. In case of Salesflare the volume of followers on their LinkedIn page is 121.

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