MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare Spiraldesk vs Data2CRM Migration

What is better Spiraldesk or Data2CRM Migration? The perfect CRM Software is a product that can address your company’s specific needs. You can determine which alternative works best for your business if you assess numerous products before you decide which one is the best.

As an example, Spiraldesk and Data2CRM Migration are scored at 8.0 and 8.0, respectively, for all round quality and performance. Similarly, Spiraldesk and Data2CRM Migration have a user satisfaction rating of N/A% and 99%, respectively, which suggests the general response they get from customers. Moreover, talk to a current client of the software and solicit their feedback about the software in question.

In case you you want to quickly find the optimal Customer Service Software according to our experts we recommend you examine one of these services: Freshservice, Zendesk, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multiple Support Channels
  • Multiple Brands or Products
  • Ticket Management
  • Customer Feedback
  • Knowledge Base Analytics
  • Automated Workflow
  • Ticket Tagging
  • Helpdesk Reports
  • Collaboration
  • Third-Party Integration

Pricing Info

Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.

Lite – Free

  • 1 Agent
  • 1 Brand
  • 1 Department
  • Email Channel
  • Ticket Filters
  • Knowledge Base
  • Custom Alerts

Curl – $12/agent/month or $10/agent/month/annual billing

  • All Lite Features
  • 3 Brands
  • 10 Departments
  • Social Media Integrations
  • Workflow Automation
  • Multiple Products or Brands
  • Ticket Tracking & Time Monitoring
  • Email Whitelists & Blacklists
  • IP Whitelists & Blacklists
  • Automatic Ticket Tagging
  • Brand-specific Agent Signatures

Radial – $20/agent/month or $10/agent/month/annual billing

  • All Curl Features
  • 10 Brands
  • 25 Departments
  • White-labeled Portals
  • Unlimited Ticket Filters
  • SSL Portals
  • Agent Collision
  • Web Forms
  • Custom Attachment Store
  • Ticket List Export
  • REST API

Elegant – $30/agent/month or $10/agent/month/annual billing

  • All Radial Features
  • Unlimited Brands
  • Unlimited Departments
  • SSL Certificates for 5 Portals
  • Unlimited Temporary Agents
  • Emails to Notes
  • Customer Isolation
  • Unlimited Agent Roles
  • Customer-facing Mobile App
  • Custom Ticket Fields
  • Unlimited Ticket Subscribers

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Spiraldesk integrates with prominent services and solutions such as the following:

  • Zoho
  • Slack
  • Amazon S3 Bucket
  • Twilio
  • Google SSO
  • G Suite
  • to
  • LiveChat
  • WHMCS

Spiraldesk can also synchronize with more applications via its REST API.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A multi-entity helpdesk solution that isolates customers for each product or brand.

Company Email

support@spiraldesk.com

Contact No.

Company's Address

Spiraldesk Software Solutions
G3 Galaxy Greens, Info Park Express Way
Kakkanad, Kochi 682030
India

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated CRM Migration
  • Coding and Copy/Pasting Free
  • 100% Cloud-based
  • 100% Uptime for Your Current CRM
  • Dedicated Secured Amazon Server
  • Free Demo Migration
  • During & Post Migration Technical Support
  • Easy to use & robust migration wizard

Pricing Info

Contact Data2CRM for enterprise pricing information and other product details. You can also submit a request for a free demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Computronix, 4040 Media, Net Sapiens

Integrations

Data2CRM Migration integrates with the following business systems and applications:

  • Salesforce
  • Highrise
  • Zurmo
  • Zoho CRM
  • Zendesk
  • xTuple
  • XRMS
  • CRM WORKetc
  • CRM Workbooks
  • Vtiger On-Premise
  • Vtiger On-Demand
  • vTiger
  • SuiteCRM
  • SugarCRM
  • SplendidCRM
  • Solve
  • Soffront
  • SAP
  • SalesOutlook
  • Salesnet
  • SalesJunction
  • Sage CRM
  • PlanFix
  • PipelineDeals
  • Pipedrive
  • OroCRM
  • Oracle
  • Siebel CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Data2CRM is a data migration solution that simplifies the transfer of your data one CRM platform to another by streamlining and automating the whole process.

Company Email

support@data2crm.com

Contact No.

Company's Address

2801 Camino Del Rio S, Suite 302
San Diego, CA 92117
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.

Sprout – Free

  • Unlimited Agents
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Ticket Dispatch
  • Team Collaboration
  • Call-to-ticket conversion

Blossom –  $19/agent/month or $15/agent/month/annual billing

  • All Sprout Features
  • Automation Capabilities
  • In-depth Helpdesk
  • Chats and Calls Management
  • Marketplace Apps
  • SLA Management
  • Business Hours

Garden – $35/agent/month or $29/agent/month/annual billing

  • All Blossom Features
  • Triggered Messages
  • Time Tracking
  • Call Masking
  • Session Replay
  • Multilingual Knowledge Base
  • CSAT Surveys
  • Performance Reports
  • Embedded Chat FAQs
  • IVR

Estate – $65/agent/month or $49/agent/month/annual billing

  • All Garden Features
  • Automatic Ticket Assignment
  • In-app Chat Campaigns
  • Answer Bot
  • Portal Customization
  • Custom Roles
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $125/agent/month or $109/agent/month/annual billing

  • All Estate Features
  • Skill-based Ticket Assignment
  • IP Whitelisting
  • Extendable API Rate Limit
  • Sandbox
  • Phone Calls Holiday Routing
  • HIPAA Compliance
  • Co-browsing
  • Multilingual Chat FAQs

Field Service Management – $29/field technician/month

  • Available on Estate and Forest Plans
  • Add Field Technicians
  • Service Performance tracking
  • Schedule and Appointment Management
  • 24/7 Email Support
  • 24/5 Phone Support
  • Reports

You can take advantage of Freshdesk’s omnichannel capability for a fee if you subscribe to either Garden or Estate. But you get it free with Forest.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

No CRM Software will be perfect enough to cover all the requirements of a specific team. While main features of Spiraldesk and Data2CRM Migration should matter you should also carefully examine the integrations provided by each service. Quote frequently you will already be making use of other types of B2B software in your company and it’s always wiser to select solutions that integrate well with one another. That way you will be able to ensure a smooth transfer of data between your teams and apps, which can really reduce time wasted on migrating between one service and the next.

Page last modified