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Compare SoGoSurvey vs HubSpot Service Hub

What is better SoGoSurvey or HubSpot Service Hub? We are here to streamline the process of assessing CRM Software products for you. For example, on this page you can verify the overall performance of SoGoSurvey (9.2) and compare it with the overall performance of HubSpot Service Hub (9.0). You can also match their overall user satisfaction rating: SoGoSurvey (100%) vs. HubSpot Service Hub (98%).

Furthermore, lexamine their functions thoroughly to determine which product can better deal with your company’s needs. In general, any B2B software has to let you to quickly check the big picture, at the same time offering you quick access to the details.

If you want to quickly decide on the best Customer Experience Management Software according to our experts we advise you check out these solutions: Qualtrics CX, Zendesk, Yotpo.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited survey creation
  • Basic and advanced question types
  • Add and edit your own logo
  • Custom messages
  • Survey templates
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready to export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance with BAA

Pricing Info

SoGoSurvey has a variety of pricing plans that you can choose from. Here are the details:

Survey Tool

Basic – Free

  • Basic features
  • Unlimited survey creation
  • 200 responses per year

Plus – $299 per year

  • Basic features
  • All basic and advanced question types
  • Add your own survey logo
  • Edit logo within platform
  • Show custom thank you message
  • Copy survey
  • Simple skip logic
  • Export data to Excel

Pro – $199 per month or $788 per year

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)

Premium – $299 per month or $1,118 per year

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Quiz Tool

Pro – included with survey tool

  • All Plus plan features
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of quizzes themes, colors, fonts and more
  • Graphical analysis of results ready for export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Quizzes with custom feedback
  • Data exports (CSV, Word, PPT, XLS)

Premium – included with survey tool

  • All Pro plan features
  • Advanced reporting and analysis
  • Guaranteed anonymous quizzes
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual quizzes
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Autosave responses
  • Schedule delivery of saved reports

Enterprise – Contact vendor

  • All Premium features
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed-loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA

Customer Experience – Contact vendor

Employee Experience – Contact vendor

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Accenture, Yamaha, FedEx

Integrations

SoGoSurvey integrates seamlessly with the following third-party applications:

  • Salesforce
  • Asana
  • Zapier
  • Zendesk
  • Basecamp
  • Google Analytics
  • Trello
  • Gmail
  • Slack
  • HubSpot CRM
  • Infusionsoft
  • ClickSend

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust engagement software that lets users elicit valuable feedback from customers and employees alike.

Company Email

support1@sogosurvey.com

Contact No.

Company's Address

SoGoSurvey
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing
  • Customer feedback
  • Knowledge base
  • Live chat
  • Conversational bots
  • Conversations dashboard
  • Team email
  • Automation & routing
  • Reporting
  • Contact management
  • Contact & company insights
  • Company records
  • Email scheduling
  • Email tracking & notifications
  • Email templates
  • Email sequences
  • Documents
  • Calling
  • Meeting scheduling
  • Canned snippets
  • Integration
  • Phone & email support

Pricing Info

Free Customer Service Tools:

  • Ticketing
  • Customer support form fields
  • Live chat
  • Conversational bots
  • Team email
  • Conversations inbox
  • Email templates
  • Email & chat to ticket
  • Canned snippets
  • Reporting dashboards
  • Calling
  • Meeting scheduling
Starter – $50/month (includes 1 user)
  • All Free features, plus:
  • HubSpot branding removed
  • Conversation routing
  • Email sequences
Professional – Starting at $400/month (includes 5 users)
  • All Starter features, plus:
  • Phone support
  • Customer feedback
  • Knowledge base
  • Customer service Automation
  • Multiple ticket pipelines
  • Teams
  • 1:1 video creating and hosting
  • Salesforce integration
  • Multiple currencies
  • Custom reporting
Enterprise – Starting at $1,200/month (billed annually)
  • All Professional features, plus:
  • Playbooks
  • Calculated properties
  • Single sign-on
  • Goals

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

storylead

Integrations

  • HubSpot CRM, Sales, Marketing
  • Salesforce
  • Gmail
  • G Suite
  • Outlook for Windows

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Online customer service, support and help desk solution native to the HubSpot suite.

Company Email

Contact No.

Company's Address

25 First Street, 2nd FloorCambridge, MA 02141United States

It may not always be sufficient to just compare SoGoSurvey and HubSpot Service Hub against one another. Although useful tools, pricing plans and customer reviews are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by every app. Frequently a less known solution may turn out to be an amazing choice that was a winner of many B2B awards such as our Supreme Software Award which reveals that despite smaller market presence it’s a worthy rival to the products that dominate the market.

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