Compare SoDash vs. Lithium

If you want to get a convenient way to find out which Customer Experience Management Software product is better, our exclusive algorythm gives SoDash a score of 6.7 and Lithium a score of 8.8 for general quality and performance. Moreover, SoDash is rated at 100%, while Lithium is rated 98% for their user satisfaction level. You can also compare their product details, including modules, tools, options, plans, prices, and much more. Find out if the application allows you to customize at least part of its funnels to make sure the software complements your own business procedures. We did our best to review all popular Customer Experience Management Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Yotpo, Qualtrics CX, Contactually.
Compare

SoDash

VS

Lithium

VS

SoDash screenshot Lithium screenshot
Pricing Details

Our Score

Our Score

6.7 ?

Our Score

8.8 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

98% ?

Cost

Cost

by quote

By quote

Pricing Type

Pricing Type

Quote-based Quote-based
Full Review

Full Review

General Description

General Description

SoDash is a powerful and feature-rich social customer service platform that is designed to offer a smart efficient way for businesses to interact with customers.
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Easy Links
Pricing Plans

Pricing Plans

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.

Communities

Online Communities – Transform your website into a social destination.

  • Lithium Social Intelligence
  • Premium Gamification
  • Value Analytics and Benchmarking
  • Mobile/Responsive
  • Social Contests
  • Bulk Data API

Social Media Management

Social Publishing – Publish social content to drive deeper engagement in half the time.

  • Global Content Calendar
  • Campaign Planning
  • Content & Posting recommendations
  • Roles, workflows & approvals
  • Social Marketing Analytics
  • Reporting APIs

Social Response – Manage social customer service at scale while improving quality.

  • Response Analytics
  • Mobile Application
  • Enterprise Level Workflows
  • Support for Facebook Messenger
  • Support for Twitter Customer Feedback
  • CRM and Reporting APIs

Communities+Social

  • All features, plus
  • Tribal Knowledge Base
  • Crowdsourced Ideas
  • Experts
  • CRM Integrations
  • Shared Dashboard
  • Monitor Wall
Integrations

Integrations

No information available.

Lithium integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • Google+
  • Microsoft
  • Salesforce
  • Klout
  • Social networks
Pricing Details

Pricing Details

Learn more about SoDash pricing Learn more about Lithium pricing
Contact Email

Contact Email

info@sodash.com press@lithium.com
Available Features

Available Features

SoDash FEATURES

  • More online sources
  • Custom tags
  • Automated responses
  • Advanced filtering
  • Actionable reporting
  • User influence score
  • Alerts
  • Multiple report formats
  • Centralized control
  • Schedule format
  • Stay in sync
  • Dashboard

Lithium FEATURES

  • Forums
  • Contests
  • Crowdsourced Ideas
  • Blogs Ratings & Reviews
  • Groups
  • Q&A
  • Tribal Knowledge Base
  • Gamification
  • Photos & Videos
  • Value Analytics
  • Mobile Agent
  • Expert Resources
  • Approvals
  • Custom Integration
  • Clear Ownership
  • Social Web Analytics
  • Custom Social Reports and Exports
  • Agent Productivity and Workload Monitor
Contact Phone

Contact Phone

+ 44-(0)-1543-624 -341 +1-415-757-3100
Types of Support

Types of Support

Phone Live Support
Phone
Ticket Training
Prominent Customers

Prominent Customers

Virgin Trains, CalMac Ferries, Hastings Direct Sony, Skype, Barclaycard, Symantec
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
iPhone/iPad
Mac
Web-based
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Languages

Languages

English English
Vendor's Address

Vendor's Address

127 Rose Street Lane South
Edinburg, EH2 4BB
United Kingdom
225 Bush St., 15th Floor
San Francisco, CA 94104
USA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You should note that while both SoDash and Lithium may offer a reliable range of features every software could be designed for a different business size. If you are comparing features you should give some attention to a company size they are aimed at. Some elements could scale up efficiently for big enterprises but if you have a small or mid-sized company it’s frequently better to stay away from paying for advanced functionalities that you might never actually use.