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Compare SoDash vs Kontentino

What is better SoDash or Kontentino? Buying the ideal Social Media Management Software for your business is crucial to improving your company’s effectiveness. In our platform, it is simple to compare a wide range of solutions to see which one is the appropriate software for your needs. Here you can match SoDash vs. Kontentino and check their overall scores (6.7 vs. 7.5, respectively) and user satisfaction rating (100% vs. N/A%, respectively).

It's also possible to browse the details of pricing, conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. In practice, go for the business software which helps you to scale the features and price terms to match your company growth or lack of it.

In case you you want to quickly find the best Customer Experience Management Software according to our review team we advise you examine the following products: Yotpo, Zendesk, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • More online sources
  • Custom tags
  • Automated responses
  • Advanced filtering
  • Actionable reporting
  • User influence score
  • Alerts
  • Multiple report formats
  • Centralized control
  • Schedule format
  • Stay in sync
  • Dashboard

Pricing Info

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Virgin Trains, CalMac Ferries, Hastings Direct

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SoDash is a powerful and feature-rich social customer service platform that is designed to offer a smart efficient way for businesses to interact with customers.

Company Email

info@sodash.com

Company's Address

127 Rose Street Lane South
Edinburg, EH2 4BB
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10.58

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Intuitive calendar for content creation/planning
  • Live post preview
  • Post checklist
  • One-click Instagram scheduling
  • Client portal for post approval
  • Idea bank for future posts
  • Archive for all your visual content
  • International translation
  • Tagging for content types
  • Boost budget summary
  • UTM tag builder
  • Audience restriction

Pricing Info

Kontention pricing is available for individuals and teams. It also features a free app.

Individual Plans

Free

  • 1 user
  • 1 social media profile from Facebook, Instagram, Twitter, LinkedIn

Starter $10.58/month

  • up to 3 users
  • 1 social media profile from Facebook, Instagram, Twitter, LinkedIn

Freelancer $34.12/month

  • up to 9 users
  • 3 social media profiles from Facebook, Instagram, Twitter, LinkedIn

Team and Agency Plans

Lite $92.94/month

  • up to 20 users
  • up to 10 social media profiles from Facebook, Instagram, Twitter, LinkedIn

Basic $175.29/month

  • up to 40 users
  • up to 20 social media profiles from Facebook, Instagram, Twitter, LinkedIn

Advanced $339.99/month

  • up to 80 users
  • up to 40 social media profiles from Facebook, Instagram, Twitter, LinkedIn

Enterprise by quote

  • tailored to your needs

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adidas, Absolut, BMW, SAB Miller

Integrations

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intuitive social media tool that unifies your disparate account profiles.

Company Email

hello@kontentino.com

Contact No.

Company's Address

Brigádnická 27, 841 10 Bratislava, Slovakia

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

Name
Comparision

When you choose a app that you believe will be an actual asset for your team you shouldn’t simply focus on what experts have to say about it. In many cases personal experience with the software will vary, depending on specific preferences and requirements. This is why in our reviews we also offer our User Satisfaction Rating for every product to give you a reliable overview of how real users of SoDash and Kontentino estimate their contact with the software. Our algorithm is built around detailed analysis of product appearances on other sites, social media as well as blogs, so you are going to get a full and reliable overview of what other people think about every product. In this case SoDash got a total satisfaction rating at 100% while for Kontentino N/A% of people claim they had an enjoyable experience with it.

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