What is better SoDash or Jotform? It’s easy to our scoring system to help you get a general idea which Customer Experience Management Software product is more suitable for your company. For overall product quality, SoDash earned 6.7 points, while Jotform gained 9.0 points. At the same time, for user satisfaction, SoDash scored N/A%, while Jotform scored 100%.
Specifics of their functions, tools, supported platforms, customer support, etc. are provided below to give you a more versatile review. Don’t forget to get only the functions your company needs so you don’t waste cash for functions that are unnecessary.
We did our best to prepare reviews of all popular Customer Experience Management Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Alchemer, Smartlook, Zendesk.
SoDash is a powerful and feature-rich social customer service platform that is designed to offer a smart efficient way for businesses to interact with customers.
Jotform offers five SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your company:
Starter – Free
100 Monthly Submissions
SSL Secure Submissions
Receive 10 Payments
100 MB Available Space
5 Forms
100 Fields Per Form
1,000 Monthly Form Views
500 Total Submission Storage
Unlimited Reports
Bronze – $39/month
1,000 Monthly Submissions
SSL Secure Submissions
Receive 100 Payments
1 GB Available Space
25 Forms
250 Fields Per Form
10,000 Monthly Form Views
10,000 Total Submission Storage
Unlimited Reports
Silver – $49/month
2,500 Monthly Submissions
SSL Secure Submissions
Receive 250 Payments
100 GB Available Space
50 Forms
500 Fields Per Form
100,000 Monthly Form Views
25,000 Total Submission Storage
Unlimited Reports
Gold – $129/month
100,000 Monthly Submissions
SSL Secure Submissions
Receive 1,000 Payments
100 GB Available Space
100 Forms
1,000,000 Monthly Form Views
100,000 Total Submission Storage
Unlimited Reports
Enterprise – by quote
Unlimited Everything
Multi-user Platform
User Management
Dedicated Server
Server Administration
Full Compliance with Country-Specific Data Residency Requirements
Custom Domain
White Labeling
Shared Access to Forms and Submissions
Service Level Agreements (SLA)
Priority Real-Time Support
Real-Time Zoom Sessions with Customer Success Team
Jotform integrates with more than 100 business systems and applications, including software for analytics and reporting, CMS, CRM, project management, payment processing, and file sharing. Here are some of them:
Asana
monday.com
Google Analytics
W3Counter
IFTTT
Zapier
Weebly
Joomla
Dropbox
Salesforce
PayPal
Stripe
Square
Freshbooks
Slack
Zoom
Google Drive
WebHooks
Airtable
Microsoft SQL Server
HubSpot
Zoho CRM
Authorize.Net
AWeber
Egnyte
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, BBC, Uber
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
JotForm is a professional, fully-featured mobile form builder for companies and individuals. This user-friendly and intuitive forms builder is known for its capability in helping create innovative and personalized forms for various purposes using its smart drag-and-drop forms editor. It also allows automatic synchronization of updated forms.
You shouldn’t count on simply a wide array of features and adjustable pricing from a popular Customer Experience Management Software. Almost as essential as main features is a top-notch customer support. You want to make sure that when you have any questions about SoDash or Jotform, or you face some problems, or perhaps you’ll need to ask for a certain change or feature beneficial to your business you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can benefit from individual training or at least an FAQ you can use.
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