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Compare Social Solutions Apricot vs Microsoft Dynamics AX

What is better Social Solutions Apricot or Microsoft Dynamics AX? If you wish for an efficient Business Process Management Software product for your organization you need to remember to assess a wide range of options. It doesn’t have to be challenging, and can be as simple as matching their functionalities in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can find Social Solutions Apricot’s overall score of 8.5 and compare it against Microsoft Dynamics AX’s score of 8.6; or Social Solutions Apricot’s user satisfaction level at 100% versus Microsoft Dynamics AX’s 100% satisfaction score.

The assessment can help you see the strengths and weaknesses of each application, and make up your mind on which matches your requirements better. On top of the robust features, the software which is simple and intuitive is always the better choice.

We are aware that not all businesses have the time to examine a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Business Process Management Software category are: Promapp, Wrike, Studio Creatio Enterprise.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Robust Reporting
  • Dynamic Reports
  • Drag-and-Drop Functionality
  • Create and Share Reports
  • Dynamic Graphs and Heatmaps
  • Insights
  • Track Program Progress and Performance
  • Client, Service, and Activity Tracking
  • Measure Outcomes
  • Paperless Filing
  • Create and Edit Forms
  • Data Validation Tools
  • Volunteer Management
  • Best Practice Library
  • Secure and Compliant Platform

Pricing Info

Apricot’sSMB and enterprise pricing is available only upon request. Please contact the company for details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Love INC, Good Shepherd Services, Area Resource for Community and Human Services (ARCHS)

Integrations

Social Solutions Apricot can work with other external database systems. Furthermore, it supports the following integrations:

  • Google Calendar
  • Gmail
  • Office 365
  • MailChimp
  • ConstantContact
  • Emma

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A case management and nonprofit software for nonprofit and public sector agencies and organizations, which offers functionalities for tracking and reporting program performance and outcomes.

Company Email

Contact No.

Company's Address

10801-2 N. MoPac Expy, Suite 400
Austin, TX 78759
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $8

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • General ledger
  • Accounts receivable and payable
  • Bank management
  • Budgetary control
  • Shared service support
  • Compliance management
  • Material and capacity planning
  • Resource management
  • Job scheduling and sequencing
  • Product configuration
  • Shop floor management
  • Inventory management
  • Multisite warehouse management
  • Trade agreements
  • Order promising
  • Distribution planning
  • Quality management
  • Organisational and workforce management
  • Recruitment and selection
  • Development, training, and performance management
  • Employee self-service portal
  • Expense management
  • Standard, impromptu, and analytical reports with Microsoft SQL Server Reporting Services
  • Role tailored, predefined, multidimensional data cubes
  • Dashboard views of key performance indicators
  • Service orders and contracts
  • Service calls and dispatching
  • Repair management
  • Service subscription
  • Project accounting and invoicing
  • Project cost control
  • Work breakdown structures
  • Interoperability with Microsoft Project
  • Sales force and marketing automation
  • Lead and opportunity management
  • Sales management
  • Microsoft Dynamics CRM Connector

Pricing Info

Microsoft Dynamics AX is sold on a per license basis. A variety of add-ons and additional support can also be purchased. Here are the details.

 

Enterprise User

$185/user per month

Minimum of 20 users

Task User

$30/user per month

Self-Service User

$8 per/user per month

Device licenses

$73/user per month

  • 10GB storage + 2.5GB for every 20 users above the 20-user minimum
  • Sandbox Tier 1: One Development/TEST instance provided for the life of the customer
  • Sandbox Tier 2: One Standard Acceptance Testing Instance for the first three months
    Disaster Recovery
  • Integrated Power BI and Cortana Analytics
  • Basic technical break/fix support for volume licensing
    Additional storage and additional Test instances ($400+ per instance/per month)
  • Premium sandboxes from $1,300 – $12,000 per month.

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SAP, Oracle, Renault

Integrations

Operations, the same as other representatives of the Dynamics 365 suite is an open API system which you can connect to a variety of business systems and applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Microsoft Dynamics AX is packed with ERP and inventory management functionality to enable companies to control expenses, manage sales, and plan production.

Company Email

Contact No.

Company's Address

Redmond, WA
USA

Studio Creatio Enterprise

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 360-degrees customer views
  • Lead management
  • Lead segmentation
  • Collaboration suite
  • Business process management
  • Best practices and opportunity management
  • Advanced customization
  • Open configuration
  • Visual process designer (WYSIWYG)
  • Dashboard analytics
  • On-premise and in-cloud deployment
  • Extensive API
  • Synchronized mobile app
  • Field sales app
  • File sharing and omnichannel communication
  • Case management

Pricing Info

Studio Creatio Enterprise offers several pricing packages. Pricing plans for sales, marketing, and service modules are available. There is also an option to integrate all three modules into a single CRM bundle. The vendor provides an online calculator on their website so you can calculate the total price of the product, or you can get in touch with the vendor who will provide you with an estimate. With the software’s free trial version, you can try out all the key features of the software.

Here are the available packages:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • For small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • For e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • For medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1,000 active contacts/month billed annually)
  • Active contact is included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1,000 active contacts, the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • For companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • For medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

Prominent Clients

L'Oreal, BAYER, Heinz

Integrations

With an open configuration and extensive API, Studio Creatio Enterprise can be integrated with most third-party applications including the following:

  • Twitter
  • Facebook
  • Google Contacts
  • Google Calendars
  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • OpenStreetMap
  • MailChimp/Mandrill
  • SmartCloud Connect
  • Microsoft Office Applications

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete BPM suite that improves business operations and adjusts processes to the changing business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Every time you pick a service that you are sure will work best for your business you shouldn’t just pay attention to what reviewers have to say about it. Very often personal experience with the product may be different, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for every solution to give you a reliable impression of how actual users of Social Solutions Apricot and Microsoft Dynamics AX estimate their contact with the service. Our algorithm is based on detailed analysis of product mentions on other websites, social media as well as blogs, so you will obtain a full and reliable overview of what other customers think about every software. In this example Social Solutions Apricot has a total satisfaction rating at 100% while for Microsoft Dynamics AX 100% of people express they had a positive experience with it.

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