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Compare Social Solutions Apricot vs DECISIONS

What is better Social Solutions Apricot or DECISIONS? The ideal Business Process Management Software is a program that can handle your company’s specific demands. You can determine which choice works best for your industry if you assess several products before you decide which one is the best.

As an example, Social Solutions Apricot and DECISIONS are scored at 8.5 and 7.2, respectively, for overall quality and performance. Likewise, Social Solutions Apricot and DECISIONS have a user satisfaction rating of 100% and 95%, respectively, which reveals the general satisfaction they get from customers. Even better, get in touch with a current customer of the software and solicit their opinion about the software in question.

Our experts made sure to review all popular Business Process Management Software products available out there, but among them these three deserved our special attention: bpm’online studio, Wrike, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Robust Reporting
  • Dynamic Reports
  • Drag-and-Drop Functionality
  • Create and Share Reports
  • Dynamic Graphs and Heatmaps
  • Insights
  • Track Program Progress and Performance
  • Client, Service, and Activity Tracking
  • Measure Outcomes
  • Paperless Filing
  • Create and Edit Forms
  • Data Validation Tools
  • Volunteer Management
  • Best Practice Library
  • Secure and Compliant Platform

Pricing Info

Apricot’sSMB and enterprise pricing is available only upon request. Please contact the company for details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Love INC, Good Shepherd Services, Area Resource for Community and Human Services (ARCHS)

Integrations

Social Solutions Apricot can work with other external database systems. Furthermore, it supports the following integrations:

  • Google Calendar
  • Gmail
  • Office 365
  • MailChimp
  • ConstantContact
  • Emma

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A case management and nonprofit software for nonprofit and public sector agencies and organizations, which offers functionalities for tracking and reporting program performance and outcomes.

Company Email

Contact No.

Company's Address

10801-2 N. MoPac Expy, Suite 400
Austin, TX 78759
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Workflow Engine
  • Business Rule Engine
  • Executable workflows
  • Workflow steps
  • Statement rules
  • Truth tables
  • Decision trees
  • Sequential rules and expressions
  • WYSIWYG Form Designer
  • Form control library
  • Mobile-friendly configurability
  • Configurable dashboards and reports
  • Drag-and-drop report editor
  • .NET SDK
  • Visual data mapper
  • End user portal
  • Management-level dashboards
  • Enterprise-ready
  • Assignment and task tracing
  • Business process control
  • Activity dashboard
  • Custom forms
  • Data and disaster recovery
  • Role-based workflows and permissions

Pricing Info

DECISIONS’ enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

DECISIONS offers the following integration options:

  • Microsoft SQL Server
  • Azure
  • Oracle
  • MySQL
  • Postgres
  • ODBC
  • MSMQ
  • Rabbit
  • MQ Series
  • Microsoft Word and Excel
  • iCal
  • Approvals
  • PGP
  • QRCodes
  • HL7
  • Remedy
  • SharePoint
  • DocuSign
  • Box.net
  • OneDrive
  • Google Drive
  • Salesforce
  • SymantecSMP
  • SCCM
  • SCO
  • Birst
  • Twillio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Complete BPM platform with workflow automation and business rules, Workflow Engine and Business Rule Engine work together without any coding experience.

Company Email

info@decisions.com

Contact No.

Company's Address

238 S. Battlefield Blvd
Chesapeake, VA 23322
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

Both Social Solutions Apricot and DECISIONS were evaluated by a group of independent B2B experts who conducted a thorough study of all important elements of every service. Their final score was calculated with unique SmartScore algorithm which gives an individual partial score to every element like: main functionalities, customer support, mobile support, security, user satisfaction and media presence. Here at FinancesOnline we know useful features are not the only thing crucial to a company so we make an effort to pay attention to all aspects of a product prior to calculating its final rating.

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