Compare Smartsupp vs. SafeSoft Solutions

When you compare Smartsupp and SafeSoft Solutions, it is simple to see which Customer Support Software product is the more effective choice. This means that your company will be able to choose most productive and effective program. You can study the details, like available tools, costs, plans offered by each vendor, offer terms, etc. We also let you check their total scores to know which one seems to be better. Smartsupp has 8.7 points for overall quality and 100% rating for user satisfaction; while SafeSoft Solutions has 7.2 points for overall quality and 100% for user satisfaction. You can also check which software company is more dependable by sending an email inquiry to both and see which vendor replies sooner. Users who want to save some time or need a Live Chat Software recommendation from our team may want to investigate these top choices for this year: LiveAgent, Freshchat, Kayako.
Compare

Smartsupp

VS

SafeSoft Solutions

VS

Smartsupp screenshot SafeSoft Solutions screenshot
Pricing Page

Score

Our Score

8.6 ?

Our Score

7.2 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Cost

Cost

$8

by quote

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Quote-based
Full Review

Full Review

Overview

Overview

Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Set up an inbound call center hub, an outbound phone marketing platform, or a fusion of both without the hassles of an actual call center.
Quick Links
Supported Integrations

Supported Integrations

Smartsupp offers an API and integrates with the following popular platforms:

  • Logicbox
  • Webnode
  • WordPress
  • Opencart
  • PrestaShop
  • ePages
  • Magento
  • Shopify
  • SEOshop
  • Jimdo

and more.

SafeSoft Solutions supports integrations with the following business systems and applications:

  • Salesforce Sales Cloud
Pricing Page

Pricing Page

Learn more about Smartsupp pricing Learn more about SafeSoft Solutions pricing
Available Plans

Available Plans

Free Plan

  • Unlimited number of agents
  • Unlimited chat conversations
  • Custom chat box design
  • Automatic messages
  • 14-day chat history

Standard Plan – $10/agent/month (save 20% on annual billing)

  • All features of Free Plan
  • Unlimited chat history
  • Visitor recording
  • Limited access for agents
  • Google Analytics connection
  • API

Pro Plan – $23.75/agent/month (save 20% on annual billing)

  • All features of Standard Plan
  • Statistics
  • Groups of agents
  • High load dashboard

Pricing available by quote only. Contact SafeSoft Solutions directly for more pricing information.

Vendor's Address

Vendor's Address

Smartsupp
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
20950 Warner Center Lane
Building A
Woodland Hills, CA 91367
Popular Customers

Popular Customers

Microsoft, Skoda, SkyPicker, Conrad AllState Insurance, First Nation Financial, Soltech Business Solutions
Available Support

Available Support

Phone
Ticket
Client Types

Client Types

Small Business | Medium Business | Freelancers Small Business | Medium Business
Contact Phone

Contact Phone

+1 818-436-3600
Features

Features

Smartsupp FEATURES

Core Features
  • Agent rating
  • Android app
  • Automatic messages
  • Block visitor
  • Chat transcripts
  • Chat transfer between agents
  • CMS plugins (Wordpress, Prestashop and more)
  • Data security (SSL encryption)
  • Desktop app
  • Email notifications
  • iPhone/iPad app
  • Personal shortcuts
  • Sound and visual notifications
  • Visitor notes
  • Visitor overview
  • Web dashboard
  • Windows Phone app
Premium Features
  • API
  • Chat conversation history
  • Custom integration with 3rd party systems
  • Groups of agents
  • Integration with help desk or CRM
  • Limited access for agents
  • Office hours
  • Team shortcuts

SafeSoft Solutions FEATURES

Inbound
  • Hosted IVR
  • ACD Intelligent Routing
  • CTI Screen Pop
  • Toll-Free Numbers
  • Local Numbers
  • Voicemail
Outbound
  • Predictive Dialing
  • Preview Dialing
  • Voice Broadcasting
  • Custom Lead Recycling
  • Lead Scrubbing
  • Campaign Quotas
Blended
  • Built-in CRM
  • Custom Reporting
  • Branch Scripting
  • Embedded Web-form
  • Call-time Rules
  • Campaign Hot Keys
Analysis and Reporting
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign History Databasing
  • Contact History Databasing
  • Customized Reports
  • Real Time Reporting
  • Reporting Data Exports
Vendor Email

Vendor Email

info@smartsupp.com sales@safesoftsolutions.com
Available Languages

Available Languages

English English
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Mac
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you choose a software that you are sure will be an actual asset for your business you shouldn’t simply pay attention to what reviewers have to say about it. In many cases personal experience with the app may be different, depending on your own goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate overview of how actual users of Smartsupp and SafeSoft Solutions rate their contact with the software. Our system is built around advanced analysis of product appearances on other websites, social media as well as blogs, so you are going to get a complete and credible picture of what other clients think about every solution. In this case Smartsupp got a total satisfaction rating at 100% while for SafeSoft Solutions 100% of users claim they had an enjoyable experience with it.