Compare Kapdesk vs. SmartsuppIf you’re experiencing a hard time picking the right Customer Support Software product for your company, it’s a good idea to do a comparison of the available software and see which service offers more benefits. In particular, here you can examine Smartsupp (overall score: 8.7; user rating: 100%) vs. Kapdesk (overall score: 8.0; user rating: 100%) for their overall performance. It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly increase the odds of finding the appropriate product for your company. Take a closer look at other factors of the software like if it’s easy to use, flexibility, scalability, and pricing terms. Those of you who are pressed for time or would like to get a Live Chat Software advice from our team may want to try out these top choices for the current year: Kayako, Zoho SalesIQ, LiveAgent.
|Quote-based||Free | Monthly payment | Annual Subscription|
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Kapdesk offers quote-based enterprise pricing. Contact them now to request for more pricing information and other product details.
Standard Plan – $10/agent/month (save 20% on annual billing)
Pro Plan – $23.75/agent/month (save 20% on annual billing)
|Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid||Microsoft, Skoda, SkyPicker, Conrad|
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#25, Vruddhi Complex,
6th Cross, Leela Palace Road,
Next To Sri Ayyappa Temple,
Kodihalli, Bangalore – 560008
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
|Types of Support|
Types of Support
|Learn more about Kapdesk pricing||Learn more about Smartsupp pricing|
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business | Freelancers|
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Smartsupp offers an API and integrates with the following popular platforms:
|List of Features|
List of Features
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Both Smartsupp and Kapdesk were reviewed by a group of independent B2B experts who conducted a full study of all crucial aspects of every product. Their final rating was calculated using our unique SmartScore model that gives an individual partial score to each factor such as: main features, customer support, mobile support, security, user satisfaction and market presence. We realize useful features are not the only factor important to a business so we make an effort to pay attention to all facets of a service before giving it a final rating.