Compare Smartsupp vs. iTouchVision Case ManagementWhen you compare Smartsupp and iTouchVision Case Management, you can actually see which Customer Support Software product is the more suitable alternative. This ensures that your business can select the most productive and effective software. You can check the details, for example available tools, costs, plans offered by each vendor, offer terms, etc. We also let you evaluate their total scores to know which one seems to be more suitable. Smartsupp has 8.7 points for overall quality and 100% rating for user satisfaction; while iTouchVision Case Management has 7.7 points for overall quality and 98% for user satisfaction. Similarly, you can also check which software company is more dependable by sending an an email question to both and find out which company replies without delays. We are aware that not all people have enough time to try out dozens of different products, so we created a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: LiveAgent, Freshchat, Kayako.
|Free | Monthly payment | Annual Subscription||Monthly payment|
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
iTouchVision Case Management is the platform of choice for many users that require a completely functional and reliable case management system.
Smartsupp offers an API and integrates with the following popular platforms:
iTouchVision Case Management offers email integration as well as 3rd party integrations with systems that support diary and case management processes.
|English||English, China, Germany, India, Japan|
|Microsoft, Skoda, SkyPicker, Conrad|
Standard Plan – $10/agent/month (save 20% on annual billing)
Pro Plan – $23.75/agent/month (save 20% on annual billing)
Case Management from iTouchVision is a major component of the iTouchVision Professional Plan priced at £69.98 per user / month. The plan also includes:
A 3-month free trial period is also available.
|Learn more about Smartsupp pricing||Learn more about iTouchVision Case Management pricing|
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
| 6-8 Bonhill Street, London|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|+44 20 70 999266|
|List of Features|
List of Features
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Please pay attention to the fact that even though both Smartsupp and iTouchVision Case Management may provide a reliable set of features each app could be created for a different business size. If you are comparing features you should pay attention to a company type they are meant for. Specific elements might scale up efficiently for big enterprises but if you own a small or medium business it’s frequently more sensible to avoid paying for advanced features that you might never actually use.