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Compare Abhisi vs. Smartsupp

Choosing the right Customer Support Software for your company is not that easy with so many functions, options, and terms to take note of. However, relying on our review directory will help you to simplify the necessary steps by reading all key services in one place. As an illustration, you can compare Smartsupp and Abhisi for their tools and overall scores, in this case, 8.7 and 8.0, respectively. Likewise, you can see which product has higher general user satisfaction rating: 100% (Smartsupp) and 100% (Abhisi) to learn which software is the better choice for your company. Don’t just choose the service with the most attractive price, but the solution that has the best value for your money. Our experts made sure to prepare reviews of all popular Live Chat Software solutions offered out there, but among all the ones we reviewed these three caught our special attention: Kayako, LiveAgent, Freshchat.
Comparison

Abhisi

VS

Smartsupp

VS

Abhisi screenshot Smartsupp screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.6 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Cost

Cost

$9

$8

Price Scheme

Price Scheme

Monthly payment Free | Monthly payment | Annual Subscription
Full Review

Full Review

General Description

General Description

Abhisi is a cloud-based help desk solution that enables companies to provide timely and personalized support to their customers.
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Useful Links
Languages Supported

Languages Supported

English, France English
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Medium Business | Freelancers
Company's Address

Company's Address

Abhisi Helpdesk
3-251 Queen St. E., Suite 174
Mississauga, Ontario, L5M 1L7
Canada
Smartsupp
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
Customer Support

Customer Support

Phone
Ticket Training
Pricing Info

Pricing Info

Abhisi offers three enterprise pricing plans to meet the needs of different users. It also comes with an extended 60 day free trial which is the longest of any software of its kind. Take a look at the pricing details and select the best plan for your business:

Abhisi Standard – $9/user/month

  • 2 Mailboxes
  • 5 Agents
  • 1 Knowledge Base
  • 5 GB Storage Space
  • Message Viewed/Opened Tracking
  • Quick Replies
  • Auto Responder
  • Automations (Workflows)
  • Abhisi Branding

Abhisi Professional – $19/user/month

  • All Standard Features
  • Unlimited Mailboxes
  • up to 100 Agents
  • 2 Knowledge Bases
  • Unlimited Storage Space
  • Abhisi Help Widget
  • 5 Facebook Pages
  • 5 Twitter Pages
  • Full Reports
  • Agent Collision Detection
  • Customer Happiness Ratings
  • Remove Abhisi Branding

Abhisi Business – $49/user/month

  • All Professional Features
  • Unlimited Mailboxes
  • Unlimited Agents
  • 5 Knowledge Bases
  • Unlimited Storage Space
  • 10 Facebook Pages
  • 10 Twitter Pages

Free Plan

  • Unlimited number of agents
  • Unlimited chat conversations
  • Custom chat box design
  • Automatic messages
  • 14-day chat history

Standard Plan – $10/agent/month (save 20% on annual billing)

  • All features of Free Plan
  • Unlimited chat history
  • Visitor recording
  • Limited access for agents
  • Google Analytics connection
  • API

Pro Plan – $23.75/agent/month (save 20% on annual billing)

  • All features of Standard Plan
  • Statistics
  • Groups of agents
  • High load dashboard
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Phone Number

Phone Number

+1-647-360-8260
Available Integrations

Available Integrations

Abhisi integrates with the following business systems and applications:

  • Twitter
  • Facebook
  • MailChimp
  • Shopify
  • Slack
  • Olark

Smartsupp offers an API and integrates with the following popular platforms:

  • Logicbox
  • Webnode
  • WordPress
  • Opencart
  • PrestaShop
  • ePages
  • Magento
  • Shopify
  • SEOshop
  • Jimdo

and more.

List of Features

List of Features

Abhisi FEATURES

  • Collision Detection
  • Tags
  • Quick Replies
  • Notes
  • Insightful Reports
  • Automations & Custom Folders
  • Signatures
  • Auto replies
  • Powerful Search
  • User Permissions
  • Message Formatting
  • Knowledgebase
  • SSL Encryption
  • IP White Listing
  • Full Facebook integration
  • Full Twitter integration
  • Multi-channel support: email, Twitter, Facebook, web
  • Social monitor features to track and compare competition

Smartsupp FEATURES

Core Features
  • Agent rating
  • Android app
  • Automatic messages
  • Block visitor
  • Chat transcripts
  • Chat transfer between agents
  • CMS plugins (Wordpress, Prestashop and more)
  • Data security (SSL encryption)
  • Desktop app
  • Email notifications
  • iPhone/iPad app
  • Personal shortcuts
  • Sound and visual notifications
  • Visitor notes
  • Visitor overview
  • Web dashboard
  • Windows Phone app
Premium Features
  • API
  • Chat conversation history
  • Custom integration with 3rd party systems
  • Groups of agents
  • Integration with help desk or CRM
  • Limited access for agents
  • Office hours
  • Team shortcuts
Pricing Details

Pricing Details

Learn more about Abhisi pricing Learn more about Smartsupp pricing
Contact Email

Contact Email

support@abhisi.com info@smartsupp.com
Popular Clients

Popular Clients

Microsoft, Skoda, SkyPicker, Conrad
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QUICK LINKS

QUICK LINKS

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In case you continue having second thoughts about which app will work best for your business it might be a sensible idea to analyze each service’s social metrics. These metrics are usually a way to see how popular a given service is and how big is its online presence. For instance, in case of Facebook Smartsupp has 817 likes on their official page while Abhisi profile is liked by 85 users.