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Compare SmartField vs WorkHeld

What is better SmartField or WorkHeld? Specific businesses demand different types of Project Management Software. To understand well which service suits you, think of assessing various alternatives feature by feature along with their conditions and prices. Furthermore, you will get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.

The results are: SmartField (7.5) vs. WorkHeld (8.0) for total quality and efficiency; SmartField (70%) vs. WorkHeld (100%) for user satisfaction rating. Analyze their high and low points and see which software is a more sensible choice for your company. One simple but effective tip is to write the advantages and disadvantages of both solutions side by side and see which solution comes on top.

Those of you who don't have much time or want a Field Service Management Software - FSM suggestion from our experts might want to try out these top choices for this year: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 70%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Forecast Future Work Hours, Quantities, Costs, Resources
  • Create Instant, Accurate Budgets from Forecast Details
  • Roll Up to Projects
  • Time Study (Productivity)
  • CRM Customer Management
  • Reservation System of Available Times for Customers
  • SLA Escalation Alerts (Approaching/Past Due Work Orders)
  • Receive Field Service Acknowledgements “10-4” Confirmations
  • Photo Capture in the Field
  • Notes Capture in the Field
  • Video Reference in the Field
  • Knowledgebase Search in the Field
  • Nearby Job Map Search in the Field
  • Custom Inspection/Sales Questions in the Field
  • Contract Management
  • Scheduling Calendar
  • Auto Schedule Jobs
  • Resource Availability (Internal Self Perform / Sub Contractor)
  • Automatic Schedule Alerts/Notifications to Customer and
    Field Technicians
  • Text and Email Schedule Notification
  • Inventory / Material Management
  • Vehicle / Equipment Management
  • GPS Mapping
  • Work Order Management

Pricing Info

SmartField pricing is available on a by quote basis only. Contact SmartField directly for more detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shell, Banner Health, City of Phoenix

Integrations

SmartField by MobileLogix integrates with the following business systems and applications:

  • Quickbooks
  • Sage
  • Oracle JD Edwards
  • SAP
  • Google Glass
  • Ericsson
  • MS Dynamics
  • Mass 90
  • Oracle P6 Scheduling
  • MS Project Scheduling

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SmartField field workforce management app instantly Improves customer satisfaction by tracking field resources and communicating with customers.

Company Email

info@mobile-logix.com

Contact No.

Company's Address

5150 W Phelps Rd.,
Glendale, Arizona 85306,
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Intelligent VoiceBot
  • Start/Stop Time Tracking
  • Dashboard
  • Digital Signature
  • Drag&Drop Project Planning
  • Defect Management
  • Expense Tracking

Pricing Info

WorkHeld offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:

Basic – €39/user/month

  • Setup Assistance
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific, individual Database
  • Custom Integrations possible
  • 1st-level support

Enterprise – By quote

  • On-Premise Installation
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific individual Database
  • Custom Integrations
  • Premium Support
  • Individual Customization

Partner – By quote

  • Listed on workheld.com as official partner
  • First to receive the latest marketing material
  • Mentions in the Tablet Solutions newsletter
  • Equipped with latest marketing texts, graphics and images for communication with customers and leads

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

WorkHeld is a platform that supports an effective order processing, helps distribute information in real-time and simplifies the communication with mobile field workers.

Company Email

office@tabletsolutions.at

Contact No.

Company's Address

Tablet Solutions GmbH
Rotensterngasse 5
1020 Wien
Österreich

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

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Score

The software compared on this page are merely a small sample of our entire Project Management Software category and you should keep in mind that there may be more reliable solutions out there. If you would like to guarantee you make the best possible choice for your team we definitely urge you to compare more solutions first. You may also want to check out our top 10 Project Management Software list to see which services are in the current year the highest-ranking ones and dominate the market.

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