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Compare SmartField vs PowerSteering

What is better SmartField or PowerSteering? Buying the most effective Project Management Software product is all about assessing different solutions and identifying the top software for your specific needs. Our proprietary system will give you an instant look at the general rating of SmartField and PowerSteering. For overall quality and performance, SmartField scored 7.5, while PowerSteering scored 7.1. On the other hand, for user satisfaction, SmartField earned 70%, while PowerSteering earned 93%.

Below it's also possible to check their characteristics, terms, plans, etc. to see which software will be more appropriate for your company. An important element to assess is if the software lets you to toggle on/off permissions on different types of users to secure any sensitive corporate data.

Right now, the most popular services in our Field Service Management Software - FSM category are: Freshdesk, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 70%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Forecast Future Work Hours, Quantities, Costs, Resources
  • Create Instant, Accurate Budgets from Forecast Details
  • Roll Up to Projects
  • Time Study (Productivity)
  • CRM Customer Management
  • Reservation System of Available Times for Customers
  • SLA Escalation Alerts (Approaching/Past Due Work Orders)
  • Receive Field Service Acknowledgements “10-4” Confirmations
  • Photo Capture in the Field
  • Notes Capture in the Field
  • Video Reference in the Field
  • Knowledgebase Search in the Field
  • Nearby Job Map Search in the Field
  • Custom Inspection/Sales Questions in the Field
  • Contract Management
  • Scheduling Calendar
  • Auto Schedule Jobs
  • Resource Availability (Internal Self Perform / Sub Contractor)
  • Automatic Schedule Alerts/Notifications to Customer and
    Field Technicians
  • Text and Email Schedule Notification
  • Inventory / Material Management
  • Vehicle / Equipment Management
  • GPS Mapping
  • Work Order Management

Pricing Info

SmartField pricing is available on a by quote basis only. Contact SmartField directly for more detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shell, Banner Health, City of Phoenix

Integrations

SmartField by MobileLogix integrates with the following business systems and applications:

  • Quickbooks
  • Sage
  • Oracle JD Edwards
  • SAP
  • Google Glass
  • Ericsson
  • MS Dynamics
  • Mass 90
  • Oracle P6 Scheduling
  • MS Project Scheduling

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SmartField field workforce management app instantly Improves customer satisfaction by tracking field resources and communicating with customers.

Company Email

info@mobile-logix.com

Contact No.

Company's Address

5150 W Phelps Rd.,
Glendale, Arizona 85306,
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Top-down portfolio management, resource, and bottom-up project
  • Enterprise Capability as well as True Cloud Delivery
  • Stage-Gate Ready platform puts your business in control of the process
  • Six Sigma project tracking software platform
  • Manage Any Program, Project, Portfolio, or Resource
  • Multiple initiatives or even use cases within the same organization
  • PPM beyond information technology to manage initiatives, resources, and investments
  • Product development insight as well as portfolio visibility

Pricing Info

Pricing is available by quote only. Contact the vendor directly for more details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

US Department of Defense, PolyONe, Church Pension Group, Staples, Molex

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

PowerSteering’s cloud-based PPM software aligns strategy, resources and execution for today’s leading enterprises.

Company Email

info@uplandsoftware.com

Contact No.

Company's Address

Frost Tower
401 Congress Avenue, Suite 1850
Austin, TX 78701-4424

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

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In the event you continue having doubts about which app will be best for your company it might be a sound idea to check out each service’s social metrics. These metrics are usually an indicator of how popular each product is and how big is its online presence.For example, if you check SmartField LinkedIn profile you’ll see that they are followed by 0 people. In case of PowerSteering the volume of followers on their LinkedIn page is 111.

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