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Compare Smart Service vs WorkHeld

What is better Smart Service or WorkHeld? Today’s companies want the best Project Management Software product to stay competitive. On this page we help you with buying the best tool, by allowing you to examine Smart Service and WorkHeld down to the very details of their individual features.

You can also check our overall scoring values, which rate the software all round quality and performance. Smart Service got a 7.7 score, while WorkHeld has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 99% (Smart Service) against 100% (WorkHeld). Don’t forget to select the application that best matches your most urgent needs, not the solution with the most robust features.

Our experts made sure to review all popular Field Service Management Software - FSM services available out there, but among them these three deserved our special attention: Jobber, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • QuickBooks Integration
  • Service Scheduling
  • Drag and Drop Interface
  • Recurring Work Scheduling
  • Instant Job Dispatching
  • Create and Send Work Orders Instantly
  • Send Work Orders Back to Office
  • Real Time Updates
  • Routing
  • Route Planning Tool
  • Service Plans
  • Workforce Tracking
  • Equipment and Vehicle Tracking
  • Inventory Management
  • Purchase Orders
  • Pictures
  • Inventory Management
  • Flexibility

Pricing Info

Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Capitol Heating & Air Conditioning, Advanced Pest Control, Ryan's Landscaping

Integrations

Smart Service supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • Dropbox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A field service management system for various field service businesses and industries; allowing users to quickly schedule, dispatch, and track field jobs and services.

Company Email

sales@myservicedepot.com

Contact No.

Company's Address

8774 Cotter Street,
Lewis Center, OH 43035
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from €39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Intelligent VoiceBot
  • Start/Stop Time Tracking
  • Dashboard
  • Digital Signature
  • Drag&Drop Project Planning
  • Defect Management
  • Expense Tracking

Pricing Info

WorkHeld offers three enterprise pricing plans for users to choose from. Give the details a look, and select the best option for your company:

Basic – €39/user/month

  • Setup Assistance
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific, individual Database
  • Custom Integrations possible
  • 1st-level support

Enterprise – By quote

  • On-Premise Installation
  • Initial Data Import
  • Securely hosted at Azure Germany
  • Banking Grade Security
  • Customer specific individual Database
  • Custom Integrations
  • Premium Support
  • Individual Customization

Partner – By quote

  • Listed on workheld.com as official partner
  • First to receive the latest marketing material
  • Mentions in the Tablet Solutions newsletter
  • Equipped with latest marketing texts, graphics and images for communication with customers and leads

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

WorkHeld is a platform that supports an effective order processing, helps distribute information in real-time and simplifies the communication with mobile field workers.

Company Email

office@tabletsolutions.at

Contact No.

Company's Address

Tablet Solutions GmbH
Rotensterngasse 5
1020 Wien
Österreich

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

If you compare various Project Management Software apps you shouldn’t only analyze their features list and available pricing packages. Consider that the app should be matching your needs and business so the more flexible their offer the better. Learn which platforms are supported by Smart Service and WorkHeld and ensure you will get mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and geographies are supported, as this might be a critical factor for many businesses.

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