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Compare Smart Service vs ServiceTrade

What is better Smart Service or ServiceTrade? There is a wide range of Project Management Software products in the market these days. The ideal way to find out which app fits your needs best is to compare them side by side. For instance, here you can compare Smart Service and ServiceTrade for their overall score (7.7 vs. 8.0, respectively) or their user satisfaction rating (99% vs. 100%, respectively).

You can even compare their functions and pricing conditions and other helpful facts below. When matching products make sure to examine their related functions and mark their distinctive elements to obtain a clearer picture of both deals. What is more keep in mind to evaluate other factors such as security, backup, ease-of-use, and helpdesk support.

As of now, the leading products in our Field Service Management Software - FSM category are: Salesforce Field Service Lightning, ProntoForms, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • QuickBooks Integration
  • Service Scheduling
  • Drag and Drop Interface
  • Recurring Work Scheduling
  • Instant Job Dispatching
  • Create and Send Work Orders Instantly
  • Send Work Orders Back to Office
  • Real Time Updates
  • Routing
  • Route Planning Tool
  • Service Plans
  • Workforce Tracking
  • Equipment and Vehicle Tracking
  • Inventory Management
  • Purchase Orders
  • Pictures
  • Inventory Management
  • Flexibility

Pricing Info

Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Capitol Heating & Air Conditioning, Advanced Pest Control, Ryan's Landscaping

Integrations

Smart Service supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • Dropbox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A field service management system for various field service businesses and industries; allowing users to quickly schedule, dispatch, and track field jobs and services.

Company Email

sales@myservicedepot.com

Contact No.

Company's Address

8774 Cotter Street,
Lewis Center, OH 43035
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online Quote Approval
  • Estimate Builder
  • Assign Quote Followup
  • Track Recurring Work
  • Smart Mapping
  • Categorize and Prioritize Tasks
  • Record Access
  • View Tech Progress
  • Schedule Adjustment
  • Comment Tracker
  • Access Customer Info
  • Update Office Instantly
  • Capture Rich Records
  • Accurate Invoicing
  • Eliminate Double Data Entry

Pricing Info

Self Starter Plan – Free

  • Send unlimited quotes
  • Up to 20 jobs per month
  • Support documentation

Team Plan – $19/month per technician (billed monthly)

  • All Self Starter plan features
  • Unlimited jobs
  • Email support

Company Plan – $59/month per technician (billed annually)

  • All Team plan features
  • QuickBooks integration
  • Electronic paperwork
  • Invoice item library
  • Service templates
  • Subcontracting
  • Phone support 9am-5pm ET
  • Consulting and training available

Enterprise Plan – $89/month per technician (billed annually)

  • Minimum of 10 technicians
  • All Company plan features
  • Service Review platform available
  • Customer pricing contracts
  • Intacct
  • FacilitySource
  • Zapier
  • Custom integration support
  • Premium support 24 x 7
  • Consulting and training available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Team 360 Services, Blue Hat Mechanical, Southern Outdoor Restoration

Integrations

ServiceTrade integrates with the following business systems and applications:

  • QuickBooks
  • Sage
  • NetSuite
  • ComputerEase
  • Microsoft Dynamics
  • Intacct
  • FacilitySource
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceTrade is a SaaS platform that offers basic and premium customer service applications to commercial service contractors.

Company Email

hello@servicetrade.com

Contact No.

Company's Address

4601 Creekstone Dr #260,
Durham, NC 27703,
United States

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

Every time you pick a service that you believe will be an actual asset for your business you shouldn’t only limit yourself to what professionals have to say about it. Very often individual experience with the service may be different, depending on your own goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for each service to give you a reliable overview of how actual users of Smart Service and ServiceTrade rate their contact with the product. Our algorithm is built around detailed analysis of product mentions on other sites, social networks and blogs, so you will receive a complete and credible overview of what other users think about every solution. In this case Smart Service has a total satisfaction rating at 99% while for ServiceTrade 100% of people claim they had a positive experience with it.

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