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Compare Smart Service vs Journyx

What is better Smart Service or Journyx? Getting the best Project Management Software product is all about assessing numerous solutions and identifying the top application for your specific needs. Our unique process will give you an instant look at the general rating of Smart Service and Journyx. For overall quality and performance, Smart Service scored 7.7, while Journyx scored 8.1. On the other hand, for user satisfaction, Smart Service earned 99%, while Journyx earned 100%.

Below it's also possible to verify their characteristics, terms, plans, etc. to determine what program will be more suitable for your needs. One critical feature to assess is if the application allows you to toggle on/off permissions on various types of users to protect any sensitive business data.

Currently, the top solutions in our Field Service Management Software - FSM category are: Salesforce Field Service Lightning, ProntoForms, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • QuickBooks Integration
  • Service Scheduling
  • Drag and Drop Interface
  • Recurring Work Scheduling
  • Instant Job Dispatching
  • Create and Send Work Orders Instantly
  • Send Work Orders Back to Office
  • Real Time Updates
  • Routing
  • Route Planning Tool
  • Service Plans
  • Workforce Tracking
  • Equipment and Vehicle Tracking
  • Inventory Management
  • Purchase Orders
  • Pictures
  • Inventory Management
  • Flexibility

Pricing Info

Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Capitol Heating & Air Conditioning, Advanced Pest Control, Ryan's Landscaping

Integrations

Smart Service supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • Dropbox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A field service management system for various field service businesses and industries; allowing users to quickly schedule, dispatch, and track field jobs and services.

Company Email

sales@myservicedepot.com

Contact No.

Company's Address

8774 Cotter Street,
Lewis Center, OH 43035
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time & Expense Tracking
  • Resource Management & Scheduling (PX only)
  • Data Validation & Corrections
  • Mobile Time Tracking
  • Billing & Payroll
  • Reporting
  • Integrations & Add-Ons
  • Customized Solutions
  • Customer Services
  • Security

Pricing Info

Journyx’s enterprise pricing information is available only upon request. Contact the vendor today for a needs analysis and custom quote and demo.

Journyx offers two solutions for your time tracking needs:

Journyx (core solution)

  • Web-based Time & Expense Tracking
  • Reporting
  • Approvals
  • Billing Automation
  • Payroll Automation
  • Integration with Accounting Packages
  • Integration with Microsoft Exchange
  • Pay Rates & Rules
  • Vacation & Time Off Actuals

Journyx PX

  • All Journyx features
  • Project Monitoring
  • Project Planning & Forecasting
  • Resource Allocation & Capacity Planning
  • Real-time Project Visibility
  • Integration with Microsoft® Project

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

NCR, Liz Claiborne, Kissimmee Utility, Authority, National Fair Housing Alliance

Integrations

Journyx integrates with the following business systems and applications:

  • QuickBooks
  • Microsoft Excel
  • Microsoft Project
  • Microsoft Exchange
  • Microsoft Dynamics GP, NAV, AX, SL, and 365
  • Sage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Journyx is an online time and expense tracking solution that address the needs of multiple user types when it comes to tracking projects, expenses, and time.

Company Email

info@journyx.com

Contact No.

Company's Address

7600 Burnet Rd., Ste. 300
Austin, TX 78757
USA

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

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Score

You don’t want only a broad range of features and scalable pricing packages from a credible Project Management Software. Almost as important as main features is a quality customer support. You want to guarantee that if you have any questions about Smart Service or Journyx, or you struggle with some problems, or perhaps you’ll want to request a specific update or functionality beneficial to your team you can count on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to enjoy personal training or at the very least an FAQ you can use.

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