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Compare Smart Service vs Clarizen

What is better Smart Service or Clarizen? It’s a good idea to use our scoring system to help you get a general idea which Project Management Software product is more suitable for your business. For overall product quality, Smart Service earned 7.7 points, while Clarizen earned 9.1 points. At the same time, for user satisfaction, Smart Service scored 99%, while Clarizen scored 100%.

Specifics of their functions, tools, supported platforms, customer service, and more are given below to give you a more versatile comparison. Don’t forget to choose only the functions your company needs to avoid wasting cash for functions that you won’t be using.

Our team put a lot of effort to review all popular Field Service Management Software - FSM solutions offered on the market, but among them these three caught our special attention: ProntoForms, Salesforce Field Service Lightning, Jobber.

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SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • QuickBooks Integration
  • Service Scheduling
  • Drag and Drop Interface
  • Recurring Work Scheduling
  • Instant Job Dispatching
  • Create and Send Work Orders Instantly
  • Send Work Orders Back to Office
  • Real Time Updates
  • Routing
  • Route Planning Tool
  • Service Plans
  • Workforce Tracking
  • Equipment and Vehicle Tracking
  • Inventory Management
  • Purchase Orders
  • Pictures
  • Inventory Management
  • Flexibility

Pricing Info

Smart Service’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Capitol Heating & Air Conditioning, Advanced Pest Control, Ryan's Landscaping

Integrations

Smart Service supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • Dropbox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A field service management system for various field service businesses and industries; allowing users to quickly schedule, dispatch, and track field jobs and services.

Company Email

sales@myservicedepot.com

Contact No.

Company's Address

8774 Cotter Street,
Lewis Center, OH 43035
USA

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collaborative Planning
  • Task Management
  • Issue Tracking
  • Project Portfolio Management
  • Salesforce Integration
  • Personal Calendars
  • Billable & Non Billable Work Items
  • Project Percentage Completion Reporting
  • Real Time Team Updates
  • Expenses
  • Project Scheduling, Gantt Chart
  • Time Tracking
  • Budget Tracking
  • Resource Management
  • Mobile App for iPhone and Android
  • Project Hierarchy
  • Role & Assignment Per Project
  • Templates
  • Document Sharing
  • Financial Indicators
  • Version Control
  • Document Management
  • Risk Management
  • File Sharing
  • Scheduling
  • Professional Services Management
  • Issue Tracking
  • Workforce Management
  • Executive Dashboards
  • Knowledge Management
  • Methodology
  • Template customization
  • Multi-currency
  • Multi-language
  • Custom fields
  • Data import/export to MS projects

Pricing Info

Clarizen offers a free 30-day trial to test out its features and offerings in your workflow. After the trial period, you may choose among these two options:

Enterprise Edition – By quote

  • 150 Custom Fields
  • 15 Rollup Summary Fields
  • 10 Relation Summary
  • 200 Business Rules
  • 100 Custom Actions
  • 15 Clarizen Panels
  • 50 Scheduled Components (Reports, Dashboards, Workflows)
  • 10 Global Mailboxes
  • Unlimited Entry Specific Mailboxes
  • 200 InterAct Rules
  • 2000 Emails for Support Mailboxes per Day
  • 1000 Emails to Global and Entity Mailboxes per Day
  • 1 GB Storage per Paid Seat

Unlimited Edition – By quote

  • 4000 Custom Fields
  • 80 Rollup Summary Fields
  • 15 Relation Summary
  • 400 Business Rules
  • 300 Custom Actions
  • 100 Clarizen Panels
  • Up to 120/day Scheduled Components (Reports, Dashboards, Workflows)
  • 10 Global Mailboxes
  • Unlimited Entry Specific Mailboxes
  • 1000 InterAct Rules
  • 7000 Emails for Support Mailboxes per Day
  • 5000 Emails to Global and Entity Mailboxes per Day
  • Unlimited Storage per Paid Seat

Aside from these varied thresholds, both options include the same features in their offerings. The pricing information is only available upon quote request to tailor solutions that fit with your organization’s needs. There are also 4 license types to choose from under categories such as Full, Team Member, Time & Expense, and Social.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mazda, Cisco, Disney, EA, Fed Ex, HP, Western Union, Zendesk

Integrations

Clarizen provides numerous out-of-the-box integrations with a multitude of mission-critical systems/processes. The comprehensive list includes Microsoft Project, Excel, Outlook, Lotus Notes, Google Docs, Box.com, JIRA, Intacct, Team System (for engineering), TestStuff, Salesforce.com, iCal, iPhone, Android, Intuit Quickbooks, Browsers (toolbars and apps), and Mulesoft SSO tools (OneLogin, Okta, SiteMinder, ADFS, PingIdentity).

Additionally, Clarizen’s open API (supporting both REST and SOAP), and MuleSoft connector can be used to integrate with other ALM tools. The robust API and email engine allows fast integration to fit within and add value to existing enterprise ecosystems. Clarizen’s Apps Marketplace also provides additional apps and integrations for the different segments and use cases, and pre-built project request forms and automatic processes that can be used as Auto-assign task managers. Clarizen says it is continuously working on improving existing integrations as well as adding new ones.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Clarizen is a social collaboration and robust project management software that helps companies to build high-performance teams and achieve operational excellence.

Company Email

sales@clarizen.com

Contact No.

Company's Address

2655 Campus Drive Suite 150
San Mateo, CA 94403
United States

It may not always be enough to just compare Smart Service and Clarizen against each other. Even though reliable tools, pricing plans and user comments are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards merited by every service. Frequently a less popular product may turn out to be an amazing choice that was distinguished with B2B awards such as our Supreme Software Award which proves that in spite of lesser market popularity it’s a worthy contender to the apps that dominate the market.

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