Compare Smaply vs. TotangoToday’s businesses need the top Customer Experience Management Software product to stay competitive. On this page we help you with buying the best tool, by allowing you to assess Smaply and Totango down to the very details of their individual features. You may also check our total scoring values, which rate the software general quality and performance. Smaply got a 7.7 score, while Totango has a score of 8.8. Likewise, it is possible to compare their general user satisfaction rating: 100% (Smaply) against 90% (Totango). Don’t forget to opt for the software that best matches your most crucial issues, not the solution with the most robust features. Users who don't have much time or need a Customer Experience Management Software recommendation from our experts might want to try out these top choices for the current year: Qualtrics CX, Yotpo, Contactually.
|Monthly payment | Quote-based||Quote-based|
See customer engagement and experiences in visually appealing maps and graphs.
Totango offers a clear view of engagement across multiple customer portfolios and segments.
Smaply can integrate with PowerPoint to add visual customer experience graphs in your presentations and with Excel to import data and calculations and turn them into graphical maps.
Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.
|Learn more about Smaply pricing||Learn more about Totango pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Large Enterprises | Medium Business|
| Company Address: Fallmerayerstr. 12 |
| 1200 Park Place, Suite 200|
San Mateo, CA 94403
Smaply is available in three monthly plans, plus a by-quote enterprise pricing plan. Here are the details:
Starter – $28 per month
Regular – $56 per month
Business – $112 per month
Enterprise – by quote
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
|Pandora, AutoDesk, Zoom|
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Both Smaply and Totango were reviewed by a panel of independent SaaS experts who conducted a detailed analysis of all core elements of every app. Their ultimate score was prepared using our unique SmartScore algorithm that gives a separate partial score to every element like: main features, customer support, mobile device support, security, user satisfaction and market presence. We are aware that useful features are not the only factor essential to a business so we do our best to pay attention to all facets of a product before giving it a final rating.