Compare Slack vs. Chatter

The best Collaboration Software is a solution that can deal with your company’s specific requirements. It is possible to find which choice is best suited for your company if you assess different products before you decide which one is the best. For example, Slack and Chatter are scored at 9.3 and 9.0, respectively, for total quality and performance. Similarly, Slack and Chatter have a user satisfaction rating of 96% and 99%, respectively, which shows the general satisfaction they get from customers. Better yet, reach put to a current client of the software and solicit their feedback regarding the solution in question. In case you you want to quickly find the top Communications Software according to our review team we recommend you examine these solutions: Slack, RingCentral, 8×8 VoIP Phone Service.
Software

Slack

VS

Chatter

VS

Slack screenshot Chatter screenshot
Pricing Details

Score

Our Score

9.3 ?

Our Score

9.0 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

99% ?

Pricing

Pricing

$6.67

$15

Pricing Model

Pricing Model

Free | Monthly payment | Annual Subscription Quote-based
Complete Review

Complete Review

General Info

General Info

Slack is a messaging app that brings all your communication together in one place. It offers real-time messaging, archiving and search for modern teams.
Chatter is a real-time enterprise social collaboration tool that connects employees and drives efficiency within an organization.
Useful Links
Prominent Customers

Prominent Customers

Dow Jones, eBay, NBCUniversal, The Wall Street Journal The Financial Times, Coca Cola, Unilever, Quintessentially
Available Features

Available Features

Slack FEATURES

  • Built-in internal and external sharing option
  • Configurable notifications for desktop, mobile push and email
  • Create open channels
  • Desktop and mobile messaging, file sharing and notifications
  • Flexible file browsing
  • Flexible notifications
  • Integrates with dozens of services
  • Integrations with Google Docs and Dropbox
  • Mobile native
  • Native apps for iOS and Android
  • Powerful search and archiving
  • Read-state synchronization
  • Search conversations and individual messages
  • Search inside Word docs, Google Docs, Photoshop files, PDFs
  • Snippets: for capturing blocks of raw text, log files, code
  • Support for both Google and Apple emoji styles
  • Support for private groups and 1:1 direct messaging
  • Sync with desktop, iPhone/iPad or Android device
  • Two built-in native file types
  • Webhooks and an open API

Chatter FEATURES

  • Connect to Business Processes
  • Salesforce Files
  • Topics
  • Recommendations
  • Actions
  • Mobile
  • Groups
  • Engagement
  • Rich Feeds
  • Answers
  • Polls
Integrations

Integrations

Slack integrates messages from external systems used by teams (including services such as Twitter, Google Docs/Drive, Dropbox, Zendesk, GitHub, MailChimp and dozens more) to create one place where everything comes together with one search box across all these tools. A full list of integrations can be found on Slack’s website.

Salesforce Chatter integrates with the following business systems and applications:

  • Salesforce
  • Facebook
  • Twitter
  • Yammer
  • DNN
  • Google
  • Zapier
Email Address

Email Address

pr@slack.com
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Languages Supported

Languages Supported

English English
Pricing Details

Pricing Details

Learn more about Slack pricing Learn more about Chatter pricing
Pricing Plans

Pricing Plans

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – By quote

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

Chatter offers two packages:

Chatter Plan – Free

  • Basic collaboration for your whole company (up to 5,000 employees)

Chatter Plus Plan – $15/user/app/month

  • Social collaboration plus CRM features and customization
Contact Phone

Contact Phone

+1-415-805-8989 00800 7253 3333
Company's Address

Company's Address

680 Folsom St #145
San Francisco, CA 94107
USA
Salesforce.com EMEA Limited,
Village 9, floor 26 Salesforce Tower,
110 Bishopsgate,
London, UK
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business
Types of Support

Types of Support

Phone
Ticket
Phone
Ticket Training
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QUICK LINKS

QUICK LINKS

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No Collaboration Software will manate to solve all the needs of a business. Even though main features of Slack and Chatter are important you should also carefully study the integrations provided by a given product. Quote frequently you will already be making use of some other SaaS software in your company and it’s definitely more beneficial to select apps that integrate well with each other. If you do that you can guarantee an effortless exchange of data between your teams and services, which can considerably reduce time devoted to migrating between one service and the next.