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Compare AnswerHub vs. Slack

With different functionalities, pricing, details, and more to compare, finding the right Collaboration Software for your firm is tough. However by working with our system, it's easy to match the features of Slack and AnswerHub as well as their general score, respectively as: 9.3 and 7.8 for overall score and 96% and 91% for user satisfaction. You can also evaluate them feature by feature check out which program is a better fit for your enterprise. Don’t forget to ask for a free trial first prior to opting in for a plan to get a firsthand experience how the program can benefit you in real scenarios. In case you you want to quickly identify the optimal Communications Software according to our review team we recommend you examine these products: RingCentral, Slack, 8×8 VoIP Phone Service.
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AnswerHub

VS

Slack

VS

AnswerHub screenshot Slack screenshot
Pricing Details

Total Score

Our Score

7.8 ?

Our Score

9.3 ?

Customer Experience

Customer Experience

Customer Experience

91% ?

Customer Experience

96% ?

Price

Price

by quote

$6.67

Pricing Model

Pricing Model

Quote-based Free | Monthly payment | Annual Subscription
Full Review

Full Review

General Info

General Info

AnswerHub is a powerful knowledge management and community application that gives you the tools you need to manage an online knowledge-based community.
Slack is a messaging app that brings all your communication together in one place. It offers real-time messaging, archiving and search for modern teams.
Easy Links
Available Support

Available Support

Phone
Ticket
Phone
Ticket
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Pricing Details

Pricing Details

Learn more about AnswerHub pricing Learn more about Slack pricing
Languages

Languages

English English
Prominent Customers

Prominent Customers

Microsoft, eBay, IBM Dow Jones, eBay, NBCUniversal, The Wall Street Journal
Phone No.

Phone No.

+1-919-238-7100 +1-415-805-8989
Email Address

Email Address

info@dzonesoftware.com pr@slack.com
Available Features

Available Features

AnswerHub FEATURES

  • Advanced analytics view of pageviews and community activity
  • Advanced search allows you to search everything
  • Capture, comment, and upvote on ideas. Track their progress.
  • Control who can see what
  • Create, organize, share, and even wikify articles
  • Direct user to user messaging
  • Follow topics and get updates
  • Monitor community activity like average time to answer
  • Option to segment content by team, vertical, and topic
  • Question and answer format. Best answers rise to the top.
  • Reply to questions by email. Answers are added automatically.
  • Reputation scores and badges. Custom badges can be added.
  • See number of users, pageviews, questions and more

Slack FEATURES

  • Conversation channels
  • Private groups
  • Messaging
  • Message history
  • Search
  • Snippets
  • Webhooks
  • Collaboration
  • File sharing
  • File browsing
  • Voice/video calls
  • Feedback
  • Progress archive
  • Notifications
  • Integrations
  • Synchronization
  • Open API
  • iOS & Android apps
  • Data security
  • Data encryption
  • Single Sign-On
  • Two-factor authentication
Vendor's Address

Vendor's Address

150 Preston Executive Dr,
Cary, NC 27513
USA
680 Folsom St #145
San Francisco, CA 94107
USA
Integrations

Integrations

AnswerHub integrates with the following business systems:

  • Slack
  • Atlassian HipChat
  • Google Analytics
  • HubSpot
  • Parature, from Microsoft
  • Single Sign-On (SSO)

Contact the vendor’s professional services team if you wish to build a custom integration.

Over 1,500 apps integrate with Slack. The complete list can be found at the Slack App Directory.

Cost Details

Cost Details

The vendor provides users with an individual enterprise pricing quote tailored to the size and unique needs of their businesses, setup preferences, and unique requirements. Contact the vendor for more details, and ask for your quote.

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – By quote

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support
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QUICK LINKS

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If you test various Collaboration Software apps you shouldn’t just analyze their list of features and offered pricing plans. Consider that the solution must be meeting your standards and team so the more flexible their offer the better. Check which platforms are supported by Slack and AnswerHub and be certain you will obtain mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, as this could be a critical factor for many companies.