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Compare ShopVOX vs IBM BPM

What is better ShopVOX or IBM BPM? Getting the ideal Business Process Management Software product is all about assessing numerous solutions and figuring out the top program for your specific needs. Our proprietary algorythm will give you a quick look at the general rating of ShopVOX and IBM BPM. For general quality and performance, ShopVOX scored 8.5, while IBM BPM scored 8.2. On the other hand, for user satisfaction, ShopVOX earned N/A%, while IBM BPM earned 99%.

Below it's also possible to check their functions, terms, plans, etc. to see which software will be more appropriate for your needs. An important element to assess is if the software can enable and disable permissions on different types of users to protect any critical corporate data.

We realize that not all companies have the time to try out a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Business Process Management Software category are: bpm’online studio, Wrike, Promapp.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Job Management
  • Production Management
  • Vendor Management
  • Material Requisition
  • Employee Management
  • Business Intelligence
  • Electronic Job Board
  • Online Payment
  • Customer Management
  • Purchase Orders
  • Estimating and Invoicing
  • File Management
  • Open API
  • Calendars
  • E-Commerce
  • Setup Wizard

Pricing Info

ShopVOX offers two enterprise pricing plans, whose exact price depends on the number of users you wish to involve. Here are the details of each:

ShopVOX Job Board

  • $10/user/month
  • $10/mo each added user
  • Create & manage jobs
  • Import of jobs
  • Sync from Quickbooks Estimates & Invoices
  • Sync payments and invoices to Quickbooks & Xero
  • Custom Workflow
  • Job Boards
  • Online Proofing
  • Drag-n-drop Calendars
  • Drag-n-drop Resource Scheduling
  • Notes & Tasks
  • Upload files
  • Custom Fields
  • Dashboard
  • 10 GB File Storage Space
  • Open API

ShopVOX Pro

  • $99/user/month
  • $20/mo each added user
  • Create & manage jobs
  • Import of jobs
  • Sync from Quickbooks Estimates & Invoices
  • Sync payments and invoices to Quickbooks & Xero
  • Custom Workflow
  • Job Boards
  • Online Proofing
  • Drag-n-drop Calendars
  • Drag-n-drop Resource Scheduling
  • Notes & Tasks
  • Upload files
  • Custom Fields
  • Dashboard
  • 25 GB File Storage Space
  • Open API
  • Sales Leads / CRM
  • Create Quotes, Sales Orders, and Invoices
  • Online Quote Approvals
  • Powerful Pricing Engine
  • Purchase Orders
  • Sync to accounting
  • E-commerce (+$49/mo + $.10/transaction)
  • Inventory Management (+$50 per month)
  • Constant Contact sync (+$20 per month)
  • Shipping Integration (+$20 per month)
  • Credit Card Processing (+$15/mo* + $.10/transaction + $.10/batch fee via a new Authorize.net account)
  • Vendor Catalog Integration
  • Google Apps Integration
  • Open API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SANDPIPER Signs and Decals Inc., Simple Solutions Printing, Vape Labels

Integrations

ShopVOX supports the following integrations:

  • Authorize.net
  • Sanmar
  • Alpha
  • Broder/Bodek
  • Xero
  • Gmail
  • Google Calendar
  • Quickbooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive business process management software for custom manufacturing businesses.

Company Email

sales@shopvox.com

Contact No.

Company's Address

301 Main St, – 10B
San Francisco, CA, 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full process visibility
  • Real-time collaboration
  • Process Center
  • Enterprise integration
  • Mobile enablement

Pricing Info

IBM BPM payment data and enterprise pricing information are available only upon request. Please contact the company for further information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

KPMG, Humana, Princeton Blue

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

IBM Business Process Manager is a full-featured, consumable BPM platform designed to improve directly their business process.

Company Email

Contact No.

Company's Address

IBM Corporation 1 New Orchard Road Armonk
New York 10504-1722
USA

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

It may not always be sufficient to simply compare ShopVOX and IBM BPM with each other. Even though specific tools, pricing and customer reviews are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards won by each solution. In many cases a less dominant app may turn out to be an amazing choice that was distinguished with industry awards such as our Great User Experience Award which proves that regardless of limited market popularity it’s a worthy contender to the software that dominate the market.

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