Vocalcom Cloud Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- One-way Video Interview
- Video Introductions
- Live Video Interview
- Candidate Scheduler
- Spotlight Screening
- Video Outreach
- Sharing and Collaboration
- Candidate Digital Profiles
Pricing Info
Pricing Info
Shine Interview’s enterprise pricing is based on the number of users that you want to avail. Discounts are available for more than 10 users. A free trial is available.
Shine Interview Package – Starts at $191 per user
- Video Outreach Tool
- Business Development
- Record full-length videos
- Custom branding
- Analytics and Reporting
- Email Support
- Browser Plugin
- Sharing and collaboration
- One-way interviewing
- Spotlight Shortlisting Platform
- Candidate Digital Profiles
- Workflows
- Reminders
- Text and Video Questions
- Live two-way interviewing (Addon)
- Interview Scheduling (Addon)
- Access to API (Addon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Teleperformance, Local Government Association, REED Education
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Shine Interview is a video interview platform that improves the hiring process with thorough evaluations, a diverse pool of candidates, shareable records, and more.
Company Email
hello@shineinterview.com
Contact No.
Company's Address
Shine Interview,
Rainton Bridge, Sunderland,
Tyne and Wear DH4 5QY,
Great Britain
Shine Interview Comparisons
Popular Shine Interview Alternatives
NOAWARDS
YET
Pricing:
Starting from €65
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Automatic CTI screen pops
- Click to call meeting, click-to-chat, click-to-video
- Complete browser-based multichannel agent desktop – WebRTC
- Context based call scripting
- Customer feedback Software and NPS
- Dynamic call and screen recording
- Internal knowledge base
- Multichannel skills-based routing
- No hardware to buy. Total security and reliability
- Out-of-the-box CRMs integration
- Predictive, progressive, and preview dialing
- Proactive service notifications
- Real time contextual routing
- Simply configure, provision, and monitor your call center
- Single click agent monitoring and reporting
- Social media customer engagement
- Social monitoring and engagement
- Tight IVR/ACD integration
- Workforce optimization and quality management
Pricing Info
Vocalcom offers four packages:
Click2Start: €65/concurrent user/month (billed annually)
- €75 billed per month or €0.035 billed per minute
- Up to 25 agents
- WebRTC-enabled. Your agents can be located anywhere
- Tight IVR/ACD integration
- Configurable call recording
- Supervisor portal on-the-go
Business Plus: €99/concurrent user/month (billed annually)
Everything in Click2Start, Plus:
- CRM auto-sync
- Dynamic routing (CLID or data-driven and CRM-based)
- Click-to-call back from the web
- Power and predictive dialing
- All-in-one KPIs, analytics, and reporting
Entreprise: €145/concurrent user/month (billed annually)
Everything in Business+, plus:
- Routing using full context
- Unlimited email, chat, and social accounts
- Omni-channel real time SLA management
- Real-time customer surveys
- Disaster recovery
Premium: €250/concurrent user/month (billed annually)
Everything in Entreprise, plus:
- Quality and customer experience management
- Workforce Management (WFM)
- Speech and text analytics
- Sales acceleration platform
- Dedicated account manager
Integrations
Vocalcom Contact Center Software integrates with the following business systems and applications:
- Amazon EC2
- Avaya Aura Call Center Elite
- BigCommerce
- Contacts
- DocuSign
- Lync Online
- Magento
- Microsoft Dynamics CRM Online
- Oracle CRM On Demand
- Salesforce App Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SAP CRM On demand
- Vocalcom Contact Center Software
- VoIP / SIP PC Softphone
- Wordpress
- Zendesk
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hyundai, McDonald's, Orange, GazMetro
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vocalcom Cloud Contact Center is cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused.
Company Email
Contact No.
Company's Address
25 rue Balzac,
75008 Paris,
France
Vocalcom Cloud Contact Center Comparisons
Popular Vocalcom Cloud Contact Center Alternatives
You shouldn’t count on just a wide array of functionalities and flexible pricing packages from a reliable Communications Software. Almost as crucial as main features is a trustworthy customer support. You want to ensure that if you have any questions about Shine Interview or Vocalcom Cloud Contact Center, or you struggle with some problems, or maybe you’ll need to request a specific change or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out whether solutions such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you can profit from personal training or at least a knowledge base you can use.
Page last modified