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Compare Shift Agent vs ShiftPlanning

What is better Shift Agent or ShiftPlanning? It’s a good idea to use our scoring system to help you get a general idea which Employee Scheduling Software product is more suitable for your company. For overall product quality, Shift Agent received 7.4 points, while ShiftPlanning gained 8.8 points. At the same time, for user satisfaction, Shift Agent scored 92%, while ShiftPlanning scored 100%.

Information regarding their functions, tools, supported platforms, customer service, etc. are provided below to provide you with a more accurate analysis. Don’t forget to purchase only the features your business requires so as not to waste resources for features that are unnecessary.

Users who are pressed for time or would like to get a Employee Scheduling Software recommendation from our experts might want to take a look at these top choices for the current year: monday.com, SubItUp, When I Work.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

Starting from $27

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Shift Scheduling
  • Agent Availability
  • Preferred Hours
  • Overtime Monitoring
  • Day-Off Awareness
  • Overlap Prevention
  • Distributing Hours
  • Days Off Trades
  • Schedule Templates
  • Approval Flow
  • Labor Models
  • Team Messaging
  • Shift Progress Tracking
  • Notes

Pricing Info

Shift Agent offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – Free

  • Smart Scheduling
  • Labor Projections

Team – $27.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis

Plus – $37.00/month

  • Smart Scheduling
  • Labor Projections
  • Employee Logins
  • Team Messaging
  • Change Request Tracking
  • Availability Analysis
  • Smart notes

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

4 Rivers Smokehouse, Chick-fil-A Temple Terrace, Chick-fil-A Blue Springs

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Shift Agent is a popular employee scheduling and communication solution.

Company Email

support@shiftagent.org

Contact No.

Company's Address

120 Alexandria Blvd., Suite 18
Oviedo, FL 32765
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduling
  • Timesheet management
  • Timecard calculator
  • Integrated scheduling
  • Payroll
  • Centralized communication
  • GPS location
  • Advanced reporting
  • Mobile apps
  • Real time syncing
  • Learning Management System
  • HR document management
  • Social workforce

Pricing Info

ShiftPlanning offers 6 SMB and enterprise pricing plans depending on how many users you wish to involve. Here are the details:

  • 1-20 employees – $45/month
  • 21-35 employees – $78/month
  • 36-50 employees – $106/month
  • 51-75 employees – $143/month
  • 76-100 employees – $175/month
  • 100+ employees – by quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CNN, Walgreens, Ace Hardware

Integrations

ShiftPlanning integrates with the following business systems and applications:

  • Okta
  • QuickBooks
  • Paychex
  • Bamboo HR
  • ADP
  • Zendesk
  • Vend
  • TalentReef
  • Lever

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ShiftPlanning is a robust employee scheduling and workforce management software that allows businesses to streamline their business processes efficiently.

Company Email

info@shiftplanning.com

Contact No.

Company's Address

50 Osgood Place Suite 330
San Francisco, CA 94133
USA

When I Work

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $1.50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduler
  • Schedule templates
  • Shift notifications/reminders
  • 1-on-1 and group messaging
  • Employee availability
  • Employee scheduling
  • Time off requests
  • Overtime alerts
  • Time clock
  • Versatile clocking  in/out
  • Early clock in restrictions
  • Timesheet and payroll export
  • Third-party Integrations
  • Task management
  • Labor budgeting
  • Applicant tracking
  • Live chat support
  • Reports
  • Monitored job sites
  • Mobile
  • Multiple locations
  • Notifications
  • Online Access
  • Payroll

Pricing Info

When I Work is available for free for up to 75 employees, with flexible pricing plans starting at $1.50/month for additional features.

Free Version:

  • Up to 75 Employees
  • Scheduling for a single team or location
  • Availability & Time-off Requests
  • Group Messaging & Chat
  • Shift Trading
  • iPhone and Android Apps
  • Add Attendance for $1.50

Scheduling Basic – $1.50 per user/month

Billed monthly:

  • For more than 75 employees
  • Powerful Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Add Attendance for $1.30

Scheduling Pro – $2.25 per user/month

Billed monthly:

  • For more than 75 employees
  • Advanced Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Manage Team Tasks
  • Assign Tasks to Employees
  • Monitor Task Progress
  • Add Attendance for $1.30

Enterprise – by quote:

  • For more than 75 employees
  • Advanced and Integrated Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment
  • 10+ Day Scheduling
  • Schedule Multiple Teams
  • Remote Job Sites
  • Manage Team Tasks
  • Assign Tasks to Employees
  • Monitor Task Progress
  • API Access & Usage
  • Account Management
  • Global Privacy Settings
  • SAML Single Sign On
  • Dedicated Account Manager
  • Personalize Onboarding
  • Optional Attendance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Harvard University, Uber, SoundCloud

Integrations

When I Work supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • When I Work Scheduling
  • ZenPayroll
  • Gusto
  • ADP Workforce Now
  • Square
  • Ultimate Software
  • Activehours
  • Paychex

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

When I Work is a free employee time clock application that makes it easy to track shifts and schedules. It works with any mobile device for better accessibility. It integrates easily with payroll and scheduling features. The platform also allows managers to control labor costs and budgets.

Company Email

support@wheniwork.com

Contact No.

Company's Address

When I Work, Inc.
420 North 5th St.
Suite 500
Minneapolis, MN 55401
U.S.A.

Please note that even though both Shift Agent and ShiftPlanning may provide a reliable array of features every software may be aimed at a different business size. If you are analyzing various solutions you may want to focus on a business size they are catering to. Specific features may scale up well for huge enterprises but if you run a small or medium company it’s often more sensible to avoid paying for complex functionalities that you might never use.

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