Compare REVE Chat vs. SherpaDesk

If you’re having a hard time selecting the best Customer Support Software product for your needs, it’s a good idea to compare the available software and find out which tool offers more benefits. In particular, here you can assess SherpaDesk (overall score: 7.5; user rating: 100%) vs. REVE Chat (overall score: 8.0; user rating: 98%) for their overall performance. You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to match their features will significantly improve the odds of obtaining the appropriate product for your company. Take a closer look at other factors of the software for example intuitiveness, flexibility, scalability, and pricing options. Right now, the most popular products in our IT Service Management Software category are: Samanage, SysAid, Freshservice.
Software

REVE Chat

VS

SherpaDesk

VS

REVE Chat screenshot SherpaDesk screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.5 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

100% ?

Price

Price

$12

$39

Pricing Model

Pricing Model

Monthly payment | Annual Subscription | Quote-based Monthly payment
Detailed Review

Detailed Review

General Info

General Info

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Easy Links
Vendor Email

Vendor Email

support@revechat.com support@sherpadesk.com
Available Integrations

Available Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

SherpaDesk integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • QuickBooks
  • FreshBooks
  • QuickBooks Online
  • Microsoft Office 365
Features

Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

SherpaDesk FEATURES

  • Email and Phone Customer Support
  • Ticket Management
  • Time Tracking and Invoicing
  • Email Parsing
  • Asset Management
  • Project Management
  • Customer Engagement
  • Mobile and Web Applications
  • Customization
  • Reporting
  • API and Integrations
Contact No.

Contact No.

+1-863-582-5276 866.996.1200
Available Languages

Available Languages

USA, UK, Canada, International, Germany, India, Spain, France, Russia, Italy, Portugal USA, UK, Canada, International
Prominent Customers

Prominent Customers

Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Pricing Page

Pricing Page

Learn more about REVE Chat pricing Learn more about SherpaDesk pricing
OS Supported

OS Supported

Windows
Android
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Contact Address

Contact Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
SherpaDesk Headquarters
Market Street
San Francisco, CA 94103
Cost Details

Cost Details

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.

$39/tech/month

  • Robust Time Tracking
  • Unlimited Email Boxes
  • Unlimited Customers
  • Unlimited Projects
  • Unlimited Invoicing
  • Unlimited Asset Tracking
Available Support

Available Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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You should note that while both SherpaDesk and REVE Chat may have a top quality range of features every app might be designed for a different business size. If you are analyzing various solutions you may want to focus on a business type they are meant for. Certain functionalities may scale up well for big enterprises but if you own a small or medium business it’s usually better to avoid paying for complex functionalities that you may never use.