Compare REVE Chat vs. SherpaDesk

If you need to have a quick way to decide which Customer Support Software product is better, our proprietary method gives SherpaDesk a score of 7.5 and REVE Chat a score of 8.0 for total quality and performance. At the same time, SherpaDesk is rated at 100%, while REVE Chat is rated 98% for their user satisfaction level. You can also review their product details, including modules, tools, options, plans, prices, and many more. See if the software can customize some of its workflows to make sure it complements your own business procedures. Our team put a lot of effort to review all popular IT Service Management Software products offered on the market, but among them these three deserved our special attention: Samanage, Zendesk, Freshservice.
Compare

REVE Chat

VS

SherpaDesk

VS

REVE Chat screenshot SherpaDesk screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

7.5 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

100% ?

Cost

Cost

$12

$39

Price Scheme

Price Scheme

Monthly payment | Annual Subscription | Quote-based Monthly payment
Full Review

Full Review

General Info

General Info

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Quick Links
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Pricing Page

Pricing Page

Learn more about REVE Chat pricing Learn more about SherpaDesk pricing
Support Types

Support Types

Phone Live Support
Training
Phone Live Support
Ticket Training
Available Integrations

Available Integrations

REVE Chat integrates with the following business systems and applications:

  • Viber
  • Facebook Messenger
  • WordPress
  • Joomla
  • Drupal
  • MODX
  • Shopify
  • Magento
  • WooCommerce
  • Zencart
  • Prestashop
  • Wix
  • Weebly

SherpaDesk integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • QuickBooks
  • FreshBooks
  • QuickBooks Online
  • Microsoft Office 365
Languages Supported

Languages Supported

English, Germany, India, Spain, France, Russia, Italy, Portugal English
Company Email

Company Email

support@revechat.com support@sherpadesk.com
Company's Address

Company's Address

WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
SherpaDesk Headquarters
Market Street
San Francisco, CA 94103
List of Features

List of Features

REVE Chat FEATURES

  • Live Chat
  • Voice/Video Chat
  • Department Management
  • Facebook Messaging
  • Viber Messaging
  • Visitor Analytics
  • Auto Triggers
  • REVE Chat SDK

SherpaDesk FEATURES

  • Email and Phone Customer Support
  • Ticket Management
  • Time Tracking and Invoicing
  • Email Parsing
  • Asset Management
  • Project Management
  • Customer Engagement
  • Mobile and Web Applications
  • Customization
  • Reporting
  • API and Integrations
Pricing Info

Pricing Info

REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:

Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)

  • Proactive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response
  • File Transfer
  • Chat Transfer
  • Facebook Chat Integration
  • Multiple Website Integration
  • 256 Bit SSL Encryption

Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)

  • All Standard features
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization
  • Agent Rating

Enterprise – Custom Enterprise Pricing

  • All Advanced features
  • Custom Development
  • Custom Analytic Report
  • Integration Support
  • Custom Requirements Development
  • On-premise or Cloud Solution
  • Unlimited Website Integration
  • Custom Reporting
  • Dedicated Account Manager

SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.

$39/tech/month

  • Robust Time Tracking
  • Unlimited Email Boxes
  • Unlimited Customers
  • Unlimited Projects
  • Unlimited Invoicing
  • Unlimited Asset Tracking
Prominent Customers

Prominent Customers

Imagination Network, Badal Rain, Benson Consulting, MEA Financial
OS Supported

OS Supported

Windows
Android
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Contact No.

Contact No.

+1-863-582-5276 866.996.1200
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Almost as important as features and user support level are pricing options made available by SherpaDesk and REVE Chat. While price should not be the sole factor it’s without a doubt a key thing to think about. You should count on a flexible pricing package that can be matched with your company size and effortlessly scaled up if your team develops. Make sure you don’t opt for pricing plans that include additional features that you won’t find useful and always make an effort to contact with the vendor directly because big companies can frequently benefit from more affordable prices. You should also give a chance to a free trial or demo of every product to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to pay any money and offers a reliable overview of what it’s like to work with SherpaDesk and REVE Chat.