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Compare SherpaDesk vs. Bazaarvoice Connections

It’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is will work better for your business. For overall product quality, SherpaDesk attained 7.5 points, while Bazaarvoice Connections earned 8.7 points. Meanwhile, for user satisfaction, SherpaDesk scored 100%, while Bazaarvoice Connections scored 97%. Information regarding their unique elements, tools, supported platforms, customer service, plus more are provided below to help you get a more accurate comparison. Keep in mind to choose only the tools your company needs so as not to waste cash for features that you won’t be using. We realize that not all businesses have the time to test dozens of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the IT Service Management Software category are: LiveAgent, Freshservice, Zendesk.
Compare

SherpaDesk

VS

Bazaarvoice Connections

VS

SherpaDesk screenshot Bazaarvoice Connections screenshot
Pricing Details

Score

Our Score

7.5 ?

Our Score

8.7 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

97% ?

Cost

Cost

$39

by quote

Pricing Type

Pricing Type

Monthly payment Free | Quote-based
Detailed Review

Detailed Review

Overview

Overview

SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
An online portal where brands can access and respond to aggregated consumer reviews and questions across retail partner sites in a single interface.
Useful Links
Features

Features

SherpaDesk FEATURES

  • Email and Phone Customer Support
  • Ticket Management
  • Time Tracking and Invoicing
  • Email Parsing
  • Asset Management
  • Project Management
  • Customer Engagement
  • Mobile and Web Applications
  • Customization
  • Reporting
  • API and Integrations

Bazaarvoice Connections FEATURES

  • Tailored support
  • Client success teams who are local to your region
  • In 37 languages globally
  • Extend your content reach
  • In-depth reporting
  • Respond to reviews, answer questions
  • Industry-leading moderation
  • Brain power
  • 24/7 moderation
  • Customize content tagging for your business easily
  • Global scalability
  • Drive more traffic with Google
  • Improve your ROI on paid ads
  • Strong anti-fraud protections
  • No waiting for content
  • Customize your forms to your needs
  • Innovation built in-house
Integrations

Integrations

SherpaDesk integrates with the following business systems and applications:

  • Salesforce Sales Cloud
  • QuickBooks
  • FreshBooks
  • QuickBooks Online
  • Microsoft Office 365

No information available.

Vendor's Address

Vendor's Address

SherpaDesk Headquarters
Market Street
San Francisco, CA 94103
Bazaarvoice Inc., 3900 N. Capital of TX Hwy., Suite 300, Austin, TX 78746
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Medium Business
Pricing Plans

Pricing Plans

SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.

$39/tech/month

  • Robust Time Tracking
  • Unlimited Email Boxes
  • Unlimited Customers
  • Unlimited Projects
  • Unlimited Invoicing
  • Unlimited Asset Tracking

Bazaarvoice Connections offers two packages:

Connections Basic (free)

Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.

Connections Premium (by quote)

Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.

Languages

Languages

English English
Contact No.

Contact No.

866.996.1200 (866) 522-9227
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone
Pricing Details

Pricing Details

Learn more about SherpaDesk pricing Learn more about Bazaarvoice Connections pricing
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Prominent Clients

Prominent Clients

Imagination Network, Badal Rain, Benson Consulting, MEA Financial Sleep Revolution, Valspar, Homax Group, Samsung
Company Email

Company Email

support@sherpadesk.com connections@bazaarvoice.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having second thoughts about which service will be best for your company it might be a sensible idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given software is and how large is its online presence.For instance, if you analyze SherpaDesk LinkedIn profile you’ll learn that they are followed by 0 people. In case of Bazaarvoice Connections the number of followers on their LinkedIn page is 23274.