Compare SherpaDesk vs. Bazaarvoice ConnectionsIt’s a good idea to use our scoring system to give you a general idea which Customer Support Software product is will work better for your business. For overall product quality, SherpaDesk attained 7.5 points, while Bazaarvoice Connections earned 8.7 points. Meanwhile, for user satisfaction, SherpaDesk scored 100%, while Bazaarvoice Connections scored 97%. Information regarding their unique elements, tools, supported platforms, customer service, plus more are provided below to help you get a more accurate comparison. Keep in mind to choose only the tools your company needs so as not to waste cash for features that you won’t be using. People who don't have much time or want a IT Service Management Software advice from our experts may want to take a look at these top choices for the current year: Zendesk, Freshservice, Samanage.
|Monthly payment||Free | Quote-based|
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
An online portal where brands can access and respond to aggregated consumer reviews and questions across retail partner sites in a single interface.
SherpaDesk integrates with the following business systems and applications:
No information available.
| SherpaDesk Headquarters|
San Francisco, CA 94103
|Bazaarvoice Inc., 3900 N. Capital of TX Hwy., Suite 300, Austin, TX 78746|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Medium Business|
SherpaDesk offers a simple pricing scheme that comes with unlimited features and other great tools to help you grow your business.
Bazaarvoice Connections offers two packages:
Connections Basic (free)
Reply to shopper questions and view up to 25 customer reviews across all participating retailers in the Bazaarvoice network. After you sign up for the FREE Connections Basic program, you will be automatically eligible to upgrade to Connections Premium.
Connections Premium (by quote)
Respond to shopper reviews and queries across all participating retailers. Bazaarvoice’s technology finds the most important reviews across the Bazaarvoice network and collects them in one inbox to make it simple to respond and learn. Connections Premium pricing is tiered based on review volume.
|Types of Support|
Types of Support
|Learn more about SherpaDesk pricing||Learn more about Bazaarvoice Connections pricing|
|Imagination Network, Badal Rain, Benson Consulting, MEA Financial||Sleep Revolution, Valspar, Homax Group, Samsung|
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In the event you continue having second thoughts about which service will be best for your company it might be a sensible idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given software is and how large is its online presence.For instance, if you analyze SherpaDesk LinkedIn profile you’ll learn that they are followed by 0 people. In case of Bazaarvoice Connections the number of followers on their LinkedIn page is 23274.