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Compare SevenRooms vs TablesReady

What is better SevenRooms or TablesReady? Assessing products to get the best Restaurant Management Software does not always have to be hard. On our review platform, we enable you to match SevenRooms and TablesReady and quickly analyze their differences. We allow you to check their uniqe benefits, supported devices, customer support, prices, terms, and more.

You can even assess their overall score (8.8 for SevenRooms vs. 8.0 for TablesReady) and overall customer satisfaction level (100% for SevenRooms vs. N/A% for TablesReady). Take your time and assess your leading alternatives and discover which one is best for your company. Similarly, you have to consider the software vendor’s credibility; can they be relied upon and will they still be on the market in a few years time?

Our experts made sure to prepare reviews of all popular Restaurant Management Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Toast POS, Oracle Food and Beverage, TouchBistro.

NOAWARDS
YET

SmartScore™

8.8

User Satisfaction

100%

Pricing:

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Reservation Widget
  • Reservation, Waitlist & Seating Management
  • Custom Experiences Marketing & Pre-Selling
  • Pre-Service Reservation Summaries
  • In-Service Guest Alerts
  • Request Management
  • Guest Data & Profiles
  • Properties Cross-Promotion
  • Organization-Wide Data Sharing & Management
  • Reporting & Analysis
  • Advanced User Permissions
  • Marketing Tools

Pricing Info

SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.

Integrations

SevenRooms can integrate with online payment gateways, event sales and management applications, POS systems:

  • Stripe
  • FreedomPay
  • Network
  • CyberSource
  • Tripleseat
  • Toast
  • Salido
  • SilverwarePOS
  • TISSL
  • MyCheck
  • Micros 3700
  • Micros 9700
  • Micros Simphony
  • Aloha (Radiant Systems)
  • InfoGenesis
  • Tevalis
  • PoSitouch
  • Squirrel
  • Dinerware
  • Focus
  • Mission
  • Comtrex
  • Acorn
  • ICR
  • IBS
  • Chef solutions
  • BGA
  • Gcom
  • Lexsis
  • Keystone
  • Andromeda
  • MaîtreD

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Jumeirah, Live Nation, ZUMA

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SevenRooms is a restaurant reservation system that empowers businesses to provide personalized guest experiences.

Company Email

sales@sevenrooms.com

Contact No.

Company's Address

SevenRooms
127 West 24th Street
Floor 5, New York, NY 10011
USA

Popular SevenRooms Alternatives

NOAWARDS
YET

SmartScore™

8.0

User Satisfaction

N/A

Pricing:

Starting from $69.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Wait time analytics
  • Customizable alerts
  • View guest responses and chat back
  • Multiple notification types (confirmation, next in line, follow-up)
  • Guests can self-sign up
  • Public waitlist view
  • Integrates with Square for automatic customer/order import
  • Unlimited range
  • Concurrent waiting parties
  • Real-time sync across stations/devices

Pricing Info

TablesReady offers a simple, single enterprise pricing scheme for all user types.

TablesReady – $69.95/month

  • Unlimited texts and calls
  • No long-term contract
  • Support via email and phone
  • SSL security

Integrations

TablesReady integrates with the following business systems and applications:

  • Square POS

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cheers

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A reservation and waitlist management app with SMS paging for restaurants and other businesses. It makes it easy for managers and staff to take and manage reservations and walk-ins. All reservation details are centralized in one platform for easy access. It also features automatic SMS notification to remind the diners of their reservations.

Company Email

heyguys@tablesready.com

Contact No.

Company's Address

Table's Ready, LLC
11 Forest Green Rd
Rye, NH 03870

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.4

User Satisfaction

98%

Pricing:

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Zendesk Comparisons

Name
Comparision

If you are still having second thoughts about which product will perform best in your case it might be a sound idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular a given app is and how extensive is its online presence. For example SevenRooms Twitter profile has currently 1000 followers. At the same time TablesReady Twitter is followed by 58 people.

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