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Compare SevenRooms vs Hostme

What is better SevenRooms or Hostme? Getting the best Restaurant Management Software for your organization is complicated with too much features, options, and terms to take note of. On the other hand, using our review platform will allow you to streamline the selection steps by getting all main apps in one location.

As an illustration, you can compare SevenRooms and Hostme for their functions and overall scores, namely, 8.8 and 6.7, respectively. Furthermore, you can see which one has better general user satisfaction rating: 100% (SevenRooms) and 96% (Hostme) to determine which software is better for your company. Don’t just pick the solution with the most attractive price, but the service that gives the best value for your money.

As of now, the most popular solutions in our Restaurant Management Software category are: Toast POS, TouchBistro, Oracle Food and Beverage.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Reservation Widget
  • Reservation, Waitlist & Seating Management
  • Custom Experiences Marketing & Pre-Selling
  • Pre-Service Reservation Summaries
  • In-Service Guest Alerts
  • Request Management
  • Guest Data & Profiles
  • Properties Cross-Promotion
  • Organization-Wide Data Sharing & Management
  • Reporting & Analysis
  • Advanced User Permissions
  • Marketing Tools

Pricing Info

SevenRooms is a well-rounded guest relationship management software for hospitality businesses. If you are interested in augmenting your services with this solution, you can request custom enterprise pricing by phone or email.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Jumeirah, Live Nation, ZUMA

Integrations

SevenRooms can integrate with online payment gateways, event sales and management applications, POS systems:

  • Stripe
  • FreedomPay
  • Network
  • CyberSource
  • Tripleseat
  • Toast
  • Salido
  • SilverwarePOS
  • TISSL
  • MyCheck
  • Micros 3700
  • Micros 9700
  • Micros Simphony
  • Aloha (Radiant Systems)
  • InfoGenesis
  • Tevalis
  • PoSitouch
  • Squirrel
  • Dinerware
  • Focus
  • Mission
  • Comtrex
  • Acorn
  • ICR
  • IBS
  • Chef solutions
  • BGA
  • Gcom
  • Lexsis
  • Keystone
  • Andromeda
  • MaîtreD

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SevenRooms is a restaurant reservation system that empowers businesses to provide personalized guest experiences.

Company Email

sales@sevenrooms.com

Contact No.

Company's Address

SevenRooms
127 West 24th Street
Floor 5, New York, NY 10011
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.7

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Easy-to-use interface
  • Floor mapping support
  • No-show protection
  • Streamlined reservation list
  • Reservation widget
  • Custom reservation reminders
  •  Vacant table notification
  • Special requests receipt
  • Customizable loyalty program
  • Customer information collation
  • Efficient wait list management
  • One-click table assignment
  • Table status notices

Pricing Info

Hostme offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and choose the best plan for your company:

Free

  • 50 parties accommodated per month
  • Customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Piccolo – $10/month

  • 200 parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Mezzo – $50/month

  • Unlimited parties accommodated per month
  • Premium customer service support
  • Reservations management
  • Wait list handling
  • Loyalty program offers
  • Online reservations
  • Guest book
  • Guest Mobile App
  • Reports and analytics
  • API and Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tapas & Pinchos, Blue Denim, Redwood Café

Integrations

Hostme is an open API system, which means you can connect it to virtually any third-party system or application. Contact the vendor for more details.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A fresh and modern restaurant management solution with focus on smart table management.

Company Email

contact@hostmeapp.com

Contact No.

Company's Address

108 108th Avenue South East
Bellevue, WA 98004
USA

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

Name
Comparision

Both SevenRooms and Hostme were reviewed by a team of reliable SaaS experts who prepared a detailed examination of all key aspects of each app. Their final rating was prepared using our unique SmartScore algorithm that calculates an individual partial score to each factor including: main functionalities, customer support, mobile device support, security, customer satisfaction and reviews in other media. We know useful features are not the only factor important to a business so we make an effort to pay attention to all facets of a app before calculating its final score.

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