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Compare ServiceWorks vs Easy Projects

What is better ServiceWorks or Easy Projects? You have such a huge number of Project Management Software solutions in today’s state of that industry that choosing the right product can be overwhelming. On our comparison page, we let you examine the functions, terms and conditions, available plans, and more details of ServiceWorks and Easy Projects.

You can compare their score (8.0 for ServiceWorks vs. 7.3 for Easy Projects) and user satisfaction level (97% for ServiceWorks vs. 98% for Easy Projects). The scores and ratings present you with a general idea how these two software products perform. In addition, make sure if the solution can integrate with existing business apps to guarantee greater productivity.

Currently, the best services in our Field Service Management Software - FSM category are: ProntoForms, Salesforce Field Service Lightning, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Management
  • Work Order Management
  • Field Service Management
  • Built-In Point of Sale
  • Order management
  • Inventory management
  • Dispatch and delivery management
  • Invoicing
  • Payment Processing
  • Analytics and Reports

Pricing Info

ServiceWorks offers four plans for two variations. Enterprise pricing is also available. All plans include all features.

For cleaning service, pool service, pest control, and lawn care.

Basic – $15/month

  • Up to 2 users
  • $0.20 per job

Standard – $35/month

  • Up to 5 users
  • $0.15 per job

Professional – $95/month

  • Up to 10 users
  • $0.10 per job

Premium – $195/month

  • Unlimited users
  • $0.05 per job

For electrical and plumbing. Also, for appliance installation, maintenance, and repair.

Basic – $29.99/tech

  • 1 user

Standard – $24.99/tech

  • 2 to 5 users

Professional – $19.99/tech

  • 6 to 10 users

Premium – $15.99/tech

  • Over 10 users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ServiceWorks integrates with the following third-party apps:

  • Authorize.Net
  • Shopify
  • QuickBooks Online
  • QuickBooks Desktop
  • Square
  • Service Power
  • Service Bench
  • Google Maps
  • Hubspot

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A reliable and comprehensive FSM software for service, retail, and delivery businesses.

Company Email

contact@service.works

Contact No.

Company's Address

14137 Clayton Road, Chesterfield, MO US

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $15.75

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Executive Dashboard
  • Critical Path
  • Built-on online and phone conferencing
  • Email alerts and notifications
  • Change Request tracking
  • Integration with MS Outlook
  • Issue/Defect Tracking
  • Ad-hoc Report Generator
  • Billing Reports
  • Cloud and On-Premise options
  • Unlimited projects, tasks, as well as portfolios
  • Resource Loading
  • Multiple Dependencies
  • Permissions
  • Time Tracking
  • Mobile Version
  • Interactive Gantt Chart
  • Custom Forms (Web Forms)
  • Budgets and Costs
  • Free Guest Users

Pricing Info

Enterprise

$18.75 /user/mo paid annually or go monthly – $25/user/mo

Pro

$15.75 /user/mo paid annually or go monthly – $21/user/mo

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sanford Health, Symantec, Goodyear, Corel

Integrations

  • QuickBooks Online
  • Microsoft Project

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Web-based project management software for managing & tracking projects & tasks.

Company Email

info@easyprojects.net

Contact No.

Company's Address

1183 Finch Avenue West Suite 302 Toronto, ON M3J 2G2 Canada

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

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Score

If you are still having second thoughts about which service will be best in your case it may be a sound idea to check out each service’s social metrics. These metrics are quite often a way to see how popular a given solution is and how extensive is its online presence.For instance, if you check ServiceWorks LinkedIn page you’ll learn that they are followed by 0 people. In case of Easy Projects the amount of followers on their LinkedIn page is 26.

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