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Compare ServiceWorks vs Doit.im

What is better ServiceWorks or Doit.im? If you need an efficient Project Management Software product for your company you have to take time to evaluate a wide range of options. It doesn’t have to be challenging, and can be as easy as matching their features in a table like the one below. You will also get a brief idea how each product works. As an example, on this page you can find ServiceWorks’s overall score of 8.0 and compare it against Doit.im’s score of 7.0; or ServiceWorks’s user satisfaction level at N/A% versus Doit.im’s 96% satisfaction score.

The evaluation will allow you to find out the pros and cons of each service, and make up your mind on which one suits you requirements better. Beyond the main features, the application which is simple and intuitive is always the better choice.

At this time, the most significant services in our Field Service Management Software - FSM category are: ProntoForms, Freshdesk, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Management
  • Work Order Management
  • Field Service Management
  • Built-In Point of Sale
  • Order management
  • Inventory management
  • Dispatch and delivery management
  • Invoicing
  • Payment Processing
  • Analytics and Reports

Pricing Info

ServiceWorks offers four plans for two variations. Enterprise pricing is also available. All plans include all features.

For cleaning service, pool service, pest control, and lawn care.

Basic – $15/month

  • Up to 2 users
  • $0.20 per job

Standard – $35/month

  • Up to 5 users
  • $0.15 per job

Professional – $95/month

  • Up to 10 users
  • $0.10 per job

Premium – $195/month

  • Unlimited users
  • $0.05 per job

For electrical and plumbing. Also, for appliance installation, maintenance, and repair.

Basic – $29.99/tech

  • 1 user

Standard – $24.99/tech

  • 2 to 5 users

Professional – $19.99/tech

  • 6 to 10 users

Premium – $15.99/tech

  • Over 10 users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ServiceWorks integrates with the following third-party apps:

  • Authorize.Net
  • Shopify
  • QuickBooks Online
  • QuickBooks Desktop
  • Square
  • Service Power
  • Service Bench
  • Google Maps
  • Hubspot

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A reliable and comprehensive FSM software for service, retail, and delivery businesses.

Company Email

contact@service.works

Contact No.

Company's Address

14137 Clayton Road, Chesterfield, MO US

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $2

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Synchronize your tasks via cloud
  • Completely implement GTD theory
  • Support multi-level views: goals, projects, tasks, subtasks
  • Manually sort your goals and projects
  • Edit tasks quickly
  • Delegate tasks
  • Track the status of the tasks
  • Easy customization of your avatar

Pricing Info

Free

  • Multi-platform
  • Web, Android, iOS
  • Sync once every 24 hours
  • Manual sync
  • Apply GTD freely
  • Make your life organized
  • A free life manager
  • Far more than a to-do list

Pro – $2.00 per month or $20.00 per year

  • Cloud Sync anywhere, anytime
  • Multi-platform
  • Two-way Sync between Doit.im and Google Cal
  • Goal
  • Subtask
  • Attach Evernote into task
  • Collection Trigger
  • Add task via Email
  • Send and receive tasks instantly
  • Manual Sort
  • Daily Plan
  • Daily Review
  • Beta trial privilege
  • Prior Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Two-way sync between Doit.im and Google Cal: You can manage events of Google Cal in Doit.im.
  • Attach Evernote into task: You may attach up to 5 notes from Evernote if references are needed in a task.
  • Add task via email: Send email to your personal Doit.im task mailbox.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Smart way to manage tasks with over 5,000,000 users throughout the world.

Company Email

contact@snoworange.com

Contact No.

Company's Address

Room 103, 467 Creative Alliance, NO.698, Wen'er west Road, West Lake District, Hangzhou, P.R.China

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

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Comparision

Popular Alternatives

Product Name
Score

If you are still having doubts about which solution will perform best for your business it may be a sensible idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular every solution is and how big is its online presence. For example ServiceWorks Twitter account has currently 4 followers. At the same time Doit.im Twitter is followed by 2366 people.

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