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Compare ServiceTrade vs ProntoForms

What is better ServiceTrade or ProntoForms? We are here to simplify the whole process of comparing Project Management Software products for you. In particular, on this page you can examine the overall performance of ServiceTrade (8.0) and compare it with the overall performance of ProntoForms (9.4). You can also match their overall user satisfaction rating: ServiceTrade (100%) vs. ProntoForms (96%).

What’s more, lexamine their functions carefully to see which product can better deal with your company’s requirements. Generally, any business app has to let you to quickly view the big picture, all the while offering you easy access to the details.

We realize that not all companies have enough time to try out a wide range of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Field Service Management Software - FSM category are: Jobber, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online Quote Approval
  • Estimate Builder
  • Assign Quote Followup
  • Track Recurring Work
  • Smart Mapping
  • Categorize and Prioritize Tasks
  • Record Access
  • View Tech Progress
  • Schedule Adjustment
  • Comment Tracker
  • Access Customer Info
  • Update Office Instantly
  • Capture Rich Records
  • Accurate Invoicing
  • Eliminate Double Data Entry

Pricing Info

Self Starter Plan – Free

  • Send unlimited quotes
  • Up to 20 jobs per month
  • Support documentation

Team Plan – $19/month per technician (billed monthly)

  • All Self Starter plan features
  • Unlimited jobs
  • Email support

Company Plan – $59/month per technician (billed annually)

  • All Team plan features
  • QuickBooks integration
  • Electronic paperwork
  • Invoice item library
  • Service templates
  • Subcontracting
  • Phone support 9am-5pm ET
  • Consulting and training available

Enterprise Plan – $89/month per technician (billed annually)

  • Minimum of 10 technicians
  • All Company plan features
  • Service Review platform available
  • Customer pricing contracts
  • Intacct
  • FacilitySource
  • Zapier
  • Custom integration support
  • Premium support 24 x 7
  • Consulting and training available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Team 360 Services, Blue Hat Mechanical, Southern Outdoor Restoration

Integrations

ServiceTrade integrates with the following business systems and applications:

  • QuickBooks
  • Sage
  • NetSuite
  • ComputerEase
  • Microsoft Dynamics
  • Intacct
  • FacilitySource
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceTrade is a SaaS platform that offers basic and premium customer service applications to commercial service contractors.

Company Email

hello@servicetrade.com

Contact No.

Company's Address

4601 Creekstone Dr #260,
Durham, NC 27703,
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $30

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Mobile Forms App features

  • Offline work mode
  • Market-leading data input options
  • Native OS user interface (iOS, Android, Windows 10)
  • In-app branding and customization
  • Sections / Repeatable sections / Conditional sections
  • Conditional logic
  • Auto-populate forms with data from cloud or back-office systems
  • Data source filter and search
  • Rich Photo/Sketch: multiple images, drawing tools, zoom-in/out, thumbnail summary, picture quality/size, stamp form data on images
  • Date/time/duration controls & calculations
  • Barcode & QR code scanning
  • Click-to-Call, Click-to-SMS, Click-to-Email, Click-to-Web, Click-to-PTT, contact directory
  • Form Summary (with share/print options)

Integrations & Workflow features

  • Out-of-the-box support for numerous cloud services and back-office systems
  • Business document output support: PDF, MS Word, HTML, plain text, calendar event (iCal), business card (vCard)
  • Customizable data file output support: CSV, JSON, XML, plain text
  • Dispatching: via API, via Portal, bulk dispatch, image dispatching
  • Custom Filters on data destinations/integrations
  • Dispatch destination (Mobile to Mobile workflows)
  • SMS notifications
  • Form to email

Analytics & Reporting features

  • Data Output options: PDF, Word, CSV, HTML, XML, JSON, Business Card, Event invitation, Custom DREL
  • Data record listing & filtering
  • Form submission charts (via web-portal)
  • Online viewing of PDFs
  • Visual mapping of data record submission locations
  • Custom PDF/Word document output formatting (fee applies)
  • Unlimited analytics data storage
  • Data export (manual or scheduled)
  • Data export filters
  • Advanced Analytics – Data management service
  • Advanced Analytics – Interactive dashboards and reports access
  • Advanced Analytics – Scheduled reports pushed via email
  • Advanced Analytics – Report authoring
  • Advanced Analytics – Dashboard authoring

Pricing Info

ProntoForms offers two enterprise pricing plans for users to choose from. Pro is aimed at SMBs; Enterprise is geared towards large companies and enterprises.  Take a look at the details below:

Small Business – $30/user/month

  • All solutions included
  • Basic reporting

Professional – $40/user/month

  • All solutions included
  • Full analytics: BI dashboards & reports

Enterprise – Contact for pricing

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Halliburton, Toshiba, Amtrak

Integrations

ProntoForms integrates with a variety of business systems and applications: Pre-Built Enterprise Integrations:

  • FTP
  • HTTP GET
  • HTTP File Upload
  • HTTP POST / PUT
  • Template-Driven HTTP
  • WebDav
  • Sharepoint

Pre-Built Cloud Integrations:

  • Box
  • Dropbox
  • Evernote
  • ShareFile
  • Geotab
  • Google Sheets
  • Google Cloud Print
  • Google Contact
  • Google Drive
  • QuickBooks Online
  • SalesForce
  • ServiceMax
  • Sharepoint
  • Microsoft OneDrive
  • Microsoft Sites Document Library
  • Zendesk
  • Salesforce Custom Object
  • Amazon Cloud

ProntoForms also offers REST API that make it possible to integrate it with virtually any back-end system, including large enterprise systems, e.g. SAP, Oracle, as well as proprietary in-house systems. Supported features include form dispatching, data source updates, form document, data retrieval, user management and many more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ProntoForms is the winner of our Expert's Choice Award. It offers mobile and customizable forms for companies that make it easy for remote workers to collect data.

Company Email

sales@prontoforms.com

Contact No.

Company's Address

2500 Solandt, Suite 250
Ottawa, Ontario K2K 3G5
Canada

Salesforce Field Service Lightning

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

In case you are still having second thoughts about which app will be best for your company it might be a sensible idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular a given solution is and how large is its online presence. For instance, in case of Facebook ServiceTrade has 183 likes on their official profile while ProntoForms profile is liked by 946 people.

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