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Compare ServiceTitan vs Jira

What is better ServiceTitan or Jira? If you want a competent Project Management Software product for your company you have to take time to compare different solutions. It doesn’t have to be challenging, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product operates. As an example, on this page you can find ServiceTitan’s overall score of 8.4 and compare it against Jira’s score of 9.3; or ServiceTitan’s user satisfaction level at 100% versus Jira’s 97% satisfaction score.

The comparison can help you identify the pros and cons of each application, and decide which suits you requirements better. Beyond the robust features, the application which is simple and intuitive is always the better choice.

Those of you who want to save some time or would like to get a Field Service Management Software - FSM recommendation from our experts may want to investigate these top choices for the current year: Freshdesk, Salesforce Field Service Lightning, ProntoForms.

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SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Track sales performance
  • Measure marketing campaigns
  • Monitor call booking performance
  • Eliminate paperwork
  • Training library
  • Pre-launch review
  • Data import
  • Certification program
  • Personalized Q&A
  • Best practices consultation

Pricing Info

ServiceTitan offers custom pricing scheme for its mobile app. Contact them for more pricing information and other details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Boulden Brothers, Next Star Network, Dutton Plumbing

Integrations

ServiceTitan integrates with the following business systems and applications:

  • Teletrac
  • ReviewBuzz
  • GPS Insight
  • QuickBooks
  • Nationwide Inbound

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceTitan is a mobile, cloud-based field management solution designed for HVAC, plumbing, and electrical home services businesses.

Company Email

hello@servicetitan.com

Contact No.

Company's Address

801 N. Brand Blvd
Suite 700
Glendale, CA 91203

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $7

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customizable workflows
  • Unlimited custom fields
  • Bugs and defect management
  • Seamless source and issue integration
  • Search and filtering
  • Advanced reporting
  • Customizable dashboards and wallboards
  • Advanced security and administration
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • OnDemand and OnPremise deployment
  • Scrum, Kanban, and Scrumban boards
  • Polished user experience

Pricing Info

Cloud – Free

  • 10 users maximum
  • Scrumboards
  • Kanban boards
  • Backlog
  • Agile reports
  • Custom workflows
  • Roadmaps
  • Apps and integrations
  • 2GB storage capacity
  • Community Support

Cloud – Standard ($7/user/month)

  • 5,000 users maximum
  • Advanced permissions
  • Scrum boards
  • Kanban boards
  • Customizable workflows
  • Backlog
  • Agile reports
  • Roadmaps
  • Apps and integrations
  • Anonymous access
  • Audit logs
  • 250 GB file storage
  • 9-5 standard support

Cloud – Premium ($14/user/month)

  • 5,000 users maximum
  • Advanced permissions
  • Custom workflows
  • Scrum boards
  • Kanban boards
  • Roadmaps
  • Backlog
  • Anonymous access
  • Agile reports
  • Audit logs
  • 99% uptime SLA
  • Apps and integrations
  • Unlimited file storage
  • 24/7 premium support

Self-managed – Server – (One-time payment starting at $10)

  • 10 users minimum
  • Complete control of your environment
  • A single server deployment
  • Perpetual license + free year of maintenance

Self-managed – Data Center (starting at $20,400/year)

  • 500 users minimum
  • Complete control of your environment
  • Active-active clustering for high availability
  • Annual term license + maintenance
  • Optimized for AWS or Azure deployment
  • SAML 2.0 support
  • Atlassian-supported disaster recovery
  • Project archiving for improved performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ebay, LinkedIn, NASA

Integrations

Jira Software integrates with over 3,000 business applications including:

  • Salesforce
  • Zendesk
  • Balsamiq
  • Gantt-Chart for Jira
  • EazyBI
  • Sales Cloud
  • Gliffy
  • Atlassian Confluence
  • nFeed
  • Zephyr
  • GitHub
  • Service Desk
  • Tempo
  • Google Docs
  • Email This Issue
  • Timatracker
  • io
  • Brikit Calendar Integrations
  • Microsoft Teams
  • ScriptRunner
  • BitBucket

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A popular project management software used by top brands such as eBay and Cisco. This platform offers flexibility through its ability to support Scrum, Kanban, and Scrumban methodologies. Its simple, intuitive interface helps managers set clear workflows to improve productivity.

Company Email

sales@atlassian.com

Contact No.

Company's Address

Atlassian Corporation PLC
Level 6, 341 George Street
Sydney, NSW, 2000
Australia

The software compared on this page are merely a small part of our complete Project Management Software category and you should keep in mind that there could be more reliable solutions available. If you would like to ensure you make the optimal decision for your team we definitely encourage you to try out more products first. You may also want to study our top 10 Project Management Software ranking to find out which software are currently the highest-rated ones and dominate the market.

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