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Compare ServicePower vs Doit.im

What is better ServicePower or Doit.im? It’s easy to our scoring system to help you get a general idea which Project Management Software product is more suitable for your business. For overall product quality, ServicePower received 8.1 points, while Doit.im gained 7.0 points. At the same time, for user satisfaction, ServicePower scored 100%, while Doit.im scored 96%.

Information regarding their functions, tools, supported platforms, customer support, etc. are provided below to give you a more versatile assessment. Don’t forget to choose only the features your business requires to avoid wasting money for functions that you won’t be using.

In case you you want to quickly decide on the more reliable Field Service Management Software - FSM according to our experts we advise you examine the following products: Freshdesk, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Job Management
  • Activity Management
  • Rule-Based and Flexible Forms
  • Work Order Management
  • Customer Database
  • Workforce Management
  • Route and Schedule Optimization
  • Enterprise Mobility
  • Contractor and Warranty Management
  • Business and Operational Intelligence

Pricing Info

ServicePower’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and get an individual plan for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mitsubishi Electric, ADT Security Services, ESI, Richer Sounds

Integrations

ServicePower integrates with the following systems and applications:

  • Entercoms
  • Qton Solutions
  • Concirrus

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A field management system that helps with solutions that incorporate the latest technologies to provide enhanced productivity and an improved customer experience.

Company Email

Contact No.

Company's Address

8180 Greensboro Drive, Suite 600,
McLean, VA 22102
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $2

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Synchronize your tasks via cloud
  • Completely implement GTD theory
  • Support multi-level views: goals, projects, tasks, subtasks
  • Manually sort your goals and projects
  • Edit tasks quickly
  • Delegate tasks
  • Track the status of the tasks
  • Easy customization of your avatar

Pricing Info

Free

  • Multi-platform
  • Web, Android, iOS
  • Sync once every 24 hours
  • Manual sync
  • Apply GTD freely
  • Make your life organized
  • A free life manager
  • Far more than a to-do list

Pro – $2.00 per month or $20.00 per year

  • Cloud Sync anywhere, anytime
  • Multi-platform
  • Two-way Sync between Doit.im and Google Cal
  • Goal
  • Subtask
  • Attach Evernote into task
  • Collection Trigger
  • Add task via Email
  • Send and receive tasks instantly
  • Manual Sort
  • Daily Plan
  • Daily Review
  • Beta trial privilege
  • Prior Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Two-way sync between Doit.im and Google Cal: You can manage events of Google Cal in Doit.im.
  • Attach Evernote into task: You may attach up to 5 notes from Evernote if references are needed in a task.
  • Add task via email: Send email to your personal Doit.im task mailbox.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Smart way to manage tasks with over 5,000,000 users throughout the world.

Company Email

contact@snoworange.com

Contact No.

Company's Address

Room 103, 467 Creative Alliance, NO.698, Wen'er west Road, West Lake District, Hangzhou, P.R.China

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

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If you are still having second thoughts about which service will be best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular every app is and how big is its online presence. For instance ServicePower Twitter profile has currently 3329 followers. At the same time Doit.im Twitter is followed by 2366 users.

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