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Compare ServiceNow vs Service Autopilot

What is better ServiceNow or Service Autopilot? You have such a huge number of Project Management Software solutions in today’s state of that industry that choosing the right product is often confusing. On our comparison page, we let you evaluate the features, terms and conditions, available plans, and more details of ServiceNow and Service Autopilot.

It’s also possible to evaluate their score (7.1 for ServiceNow vs. 8.5 for Service Autopilot) and user satisfaction level (N/A% for ServiceNow vs. 90% for Service Autopilot). The scores and ratings provide you with an overall idea how these two software products perform. Moreover, make sure if the software can integrate with existing business apps to promote greater productivity.

We are aware that not all companies have enough time to try out dozens of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Project Management Software category are: Wrike, Smartsheet, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Change management
  • Problem management
  • Asset & configuration management
  • Service catalog
  • Knowledge management
  • Notifications
  • Escalations
  • Reporting
  • Service level management
  • Bi-directional email integration
  • LDAP synchronization
  • Live feed collaboration

Pricing Info

Contact ServiceNow for pricing details and more information about their product.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Envision, Vitamix, Standard Life, Flextronics, Einstein Noah

Integrations

ServiceNow supports integrations with the following business systems and applications:

  • Altiris (version 6.5)
  • Google Maps
  • Google Custom Search
  • IBM Tivoli Netcool/OMNIbus
  • Incident
  • Microsoft
  • Microsoft SCOM
  • Verizon eBonding
  • Ariba
  • AT&T eBonding
  • BMC Remedy
  • Borland Starteam
  • CA Service Operations Insight (SOI) – POV
  • Centennial
  • CiscoWorks
  • Clarify
  • Dell AlertFind
  • Eloqua
  • EMC nLayers
  • EMC Smarts
  • EMC Smarts ADM
  • HDI Survey
  • HP OpenView Operations
  • HP OpenView ServiceDesk
  • HP Service Manager 7
  • IBM Tivoli Access Manager
  • IBM Tivoli Identity Manager
  • IBM Tivoli TEC
  • Incident
  • IBM WebSphere MQ
  • IFrames CMS
  • Interlink Business Enterprise
  • InTouch Notification System
  • Jira Proof of Concept
  • LANDesk MID Server
  • Logica (Remedy) Integration
  • Lotus Notes Domino
  • LPI Level Platforms
  • ManageIQ EVM
  • Manhattan Software CenterStone
  • Microsoft Biztalk (Getronics)
  • Microsoft Identity Integration Server (MIIS)
  • Microsoft Outlook
  • Nimsoft Integration
  • Novell eDirectory 6.5
  • Oracle Financials (ERP)
  • Oracle PeopleSoft
  • Salesforce.com
  • SAP
  • Sendmail
  • Sharepoint
  • Shibboleth
  • SilverBack
  • SSO – Digest Hash
  • SSO – PGP token
  • SSO – Web
  • WebMethods
  • Xing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.

Company Email

express.now@servicenow.com

Contact No.

Company's Address

3260 Jay Street
Santa Clara, CA 95054
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

Starting from $47

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduling
  • To-do’s and Job notes
  • Call tracking
  • Job costing and reporting
  • Invoicing
  • Website integration
  • Sales and CRM
  • Estimate tracking
  • Email marketing
  • Android and iOS apps
  • Online payment
  • GPS tracking
  • Dashboards
  • Conformation emails
  • Email templates
  • Client portal
  • Invoice reminders
  • Dispatch Board
  • Assignment replacement
  • Field notes
  • Job Cost Reports
  • QuickBooks sync
  • Web forms

Pricing Info

Service Autopilot offers two enterprise pricing plans to choose from, and a number of additional services that can be purchased by request. Give the details a look, and select the best option for your business:

Startup package: $47/month + onetime $97 setup fee

  • Unlimited phone support, live small-group webinar and online video training
  • CRM
  • Scheduling and dispatching
  • Mobile field access
  • Routing and mapping
  • Accounting
  • Basic estimating
  • Contract management
  • Credit Card processing
  • Form integration
  • Audit trails, roles and permissions
  • Custom fields

*Video image and document storage up to 2GB, $2/month for additional GBs

Pro package: $79.97/month + onetime $97 setup fee

Startup features plus:

  • Two live one-on-one custom training sessions
  • Time cards and time tracking
  • Dashboards
  • Call, To Do’s and Task Management
  • Basic marketing and sales
  • Email templates and tracking
  • Advanced pricing and estimating system
  • Job costing and analysis
  • Asset tracking of the installed equipment
  • Wiki Knowledge base
  • Mobile GPS tracking

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Wellspring Landscapes, Arboreal Lawn and Landscape, AZ Irrigation and Maintenance

Integrations

At the moment, Service Autopilot offers 2-ways data sync with QuickBooks.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-based specialized software for cleaning, lawn-care, snow removal and field services businesses that comes with native Android and iOS apps.

Company Email

info@serviceautopilot.com

Contact No.

Company's Address

1201 Richardson Drive St., 200
Richardson, TX 75080
USA

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. You can add up to 5 users in these packages. Upgrades for more users are also available. Give the details a look, and select the best plan for your business:

Basic – $39/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentication
  • 24/7 email and phone support

Standard – $49/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $79/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – Contact the provider

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with an account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

No Project Management Software will manate to cater to all the needs of a business. Even though main functionalities of ServiceNow and Service Autopilot should matter you should also carefully examine the integrations provided by every app. Very often you will already be working with various kinds of SaaS software in your company and it’s always more beneficial to go with services that integrate well with each other. With that approach you will be able to ensure a smooth exchange of data between your teams and software used, which can considerably reduce time devoted to migrating between one service and the other.

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