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Compare ServiceNow vs OpenProject

What is better ServiceNow or OpenProject? Getting the perfect Project Management Software for your company is crucial to improving your company’s productivity. In our platform, it's easy to review numerous solutions to see which one is the ideal software for your requirements. Here you can match ServiceNow vs. OpenProject and check their overall scores (7.1 vs. 8.4, respectively) and user satisfaction rating (96% vs. 99%, respectively).

It's also possible to analyze the specifics of rates, terms and conditions, plans, services, tools, and more, and find out which software offers more advantages for your business. In practice, choose the software that allows you to add/remove features and subscription plan to complement your business growth or lack of it.

We did our best to prepare reviews of all popular Project Management Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Smartsheet, monday.com, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Change management
  • Problem management
  • Asset & configuration management
  • Service catalog
  • Knowledge management
  • Notifications
  • Escalations
  • Reporting
  • Service level management
  • Bi-directional email integration
  • LDAP synchronization
  • Live feed collaboration

Pricing Info

Contact ServiceNow for pricing details and more information about their product.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Envision, Vitamix, Standard Life, Flextronics, Einstein Noah

Integrations

ServiceNow supports integrations with the following business systems and applications:

  • Altiris (version 6.5)
  • Google Maps
  • Google Custom Search
  • IBM Tivoli Netcool/OMNIbus
  • Incident
  • Microsoft
  • Microsoft SCOM
  • Verizon eBonding
  • Ariba
  • AT&T eBonding
  • BMC Remedy
  • Borland Starteam
  • CA Service Operations Insight (SOI) – POV
  • Centennial
  • CiscoWorks
  • Clarify
  • Dell AlertFind
  • Eloqua
  • EMC nLayers
  • EMC Smarts
  • EMC Smarts ADM
  • HDI Survey
  • HP OpenView Operations
  • HP OpenView ServiceDesk
  • HP Service Manager 7
  • IBM Tivoli Access Manager
  • IBM Tivoli Identity Manager
  • IBM Tivoli TEC
  • Incident
  • IBM WebSphere MQ
  • IFrames CMS
  • Interlink Business Enterprise
  • InTouch Notification System
  • Jira Proof of Concept
  • LANDesk MID Server
  • Logica (Remedy) Integration
  • Lotus Notes Domino
  • LPI Level Platforms
  • ManageIQ EVM
  • Manhattan Software CenterStone
  • Microsoft Biztalk (Getronics)
  • Microsoft Identity Integration Server (MIIS)
  • Microsoft Outlook
  • Nimsoft Integration
  • Novell eDirectory 6.5
  • Oracle Financials (ERP)
  • Oracle PeopleSoft
  • Salesforce.com
  • SAP
  • Sendmail
  • Sharepoint
  • Shibboleth
  • SilverBack
  • SSO – Digest Hash
  • SSO – PGP token
  • SSO – Web
  • WebMethods
  • Xing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.

Company Email

express.now@servicenow.com

Contact No.

Company's Address

3260 Jay Street
Santa Clara, CA 95054
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from €1

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project planning and scheduling
  • Product roadmap and release planning
  • Task management and team collaboration
  • Agile and Scrum
  • Accessibility mode
  • Time tracking, cost reporting and budgeting
  • Bug tracking

Pricing Info

OpenProject offers three SMB and enterprise pricing plans, including a free community edition. Give the details a look, and select your plan:

Community Edition – Free

  • Work packages
  • Timelines
  • Agile and Scrum
  • Wiki
  • Time and Costs
  • Meetings
  • Forums
  • News
  • Repository

Enterprise Edition – starts at 5€/user/month

  • All Community Edition features
  • Single-sign-on
  • Two factor authentication
  • Own logo
  • Custom color scheme
  • Synchronization of LDAP Groups

Cloud – starts at 1€/user/month

  • Work packages
  • Timelines
  • Agile and Scrum
  • Wiki
  • Time and Costs
  • Meetings
  • Forums
  • News
  • Single-sign-on

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Deutsche Telekom AG, Wayra, Aquaponics Lab

Integrations

OpenProject integrates the following business systems and applications:

  • MS PowerPoint
  • API available for further or custom integration

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

OpenProject is the leading open source software to support your project management processes.

Company Email

info@openproject.com

Contact No.

Company's Address

OpenProject Foundation e.V.
Karl-Liebknecht-Str. 5
10178 Berlin
Germany

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentiction
  • 24/7 support

Standard – $39/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $59/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – $118/month (billed annually)

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 70,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

In case you continue having second thoughts about which software will be best in your case it may be a sensible idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular every software is and how extensive is its online presence.For example, if you check ServiceNow LinkedIn profile you’ll learn that they are followed by 386 users. In case of OpenProject the number of followers on their LinkedIn page is 27.

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