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Compare ServiceNow vs eXo Platform

What is better ServiceNow or eXo Platform? When you compare ServiceNow and eXo Platform, it is possible to see which Project Management Software product is the more effective alternative. This guarantees that your business will be able to choose most productive and effective program.

You can check the specifics, including available tools, prices, plans offered by each vendor, offer conditions, and more We also let you evaluate their total scores to know which one looks to be more beneficial for your firm. ServiceNow has 7.1 points for overall quality and 96% rating for user satisfaction; while eXo Platform has 9.4 points for overall quality and 99% for user satisfaction. You can also assess which software company is more credible by sending an an email question to the two companies and find out which vendor replies without delays.

Our team put a lot of effort to prepare reviews of all popular Project Management Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Wrike, Monday.com, Asana.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Change management
  • Problem management
  • Asset & configuration management
  • Service catalog
  • Knowledge management
  • Notifications
  • Escalations
  • Reporting
  • Service level management
  • Bi-directional email integration
  • LDAP synchronization
  • Live feed collaboration

Pricing Info

Contact ServiceNow for pricing details and more information about their product.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Envision, Vitamix, Standard Life, Flextronics, Einstein Noah

Integrations

ServiceNow supports integrations with the following business systems and applications:

  • Altiris (version 6.5)
  • Google Maps
  • Google Custom Search
  • IBM Tivoli Netcool/OMNIbus
  • Incident
  • Microsoft
  • Microsoft SCOM
  • Verizon eBonding
  • Ariba
  • AT&T eBonding
  • BMC Remedy
  • Borland Starteam
  • CA Service Operations Insight (SOI) – POV
  • Centennial
  • CiscoWorks
  • Clarify
  • Dell AlertFind
  • Eloqua
  • EMC nLayers
  • EMC Smarts
  • EMC Smarts ADM
  • HDI Survey
  • HP OpenView Operations
  • HP OpenView ServiceDesk
  • HP Service Manager 7
  • IBM Tivoli Access Manager
  • IBM Tivoli Identity Manager
  • IBM Tivoli TEC
  • Incident
  • IBM WebSphere MQ
  • IFrames CMS
  • Interlink Business Enterprise
  • InTouch Notification System
  • Jira Proof of Concept
  • LANDesk MID Server
  • Logica (Remedy) Integration
  • Lotus Notes Domino
  • LPI Level Platforms
  • ManageIQ EVM
  • Manhattan Software CenterStone
  • Microsoft Biztalk (Getronics)
  • Microsoft Identity Integration Server (MIIS)
  • Microsoft Outlook
  • Nimsoft Integration
  • Novell eDirectory 6.5
  • Oracle Financials (ERP)
  • Oracle PeopleSoft
  • Salesforce.com
  • SAP
  • Sendmail
  • Sharepoint
  • Shibboleth
  • SilverBack
  • SSO – Digest Hash
  • SSO – PGP token
  • SSO – Web
  • WebMethods
  • Xing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.

Company Email

express.now@servicenow.com

Contact No.

Company's Address

3260 Jay Street
Santa Clara, CA 95054
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $6

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Network
  • Collaboration tools
  • Content Management and Distribution
  • Dashboards
  • Calendars
  • Task Management and Scheduling
  • Built to Localize
  • Mobile
  • Integration and Extensibility
  • Enterprise Portal
  • Cloud-Ready

Pricing Info

eXo Platform offers 3 pricing plans:

Professional Plan – Starting from $6/user/month

  • Up to 200 users
  • Hosted
  • User help desk – Web (business hours)
  • Access to all features
  • Back-office administration

Enterprise Plan – Starting from $27,500/year

  • Up to 1000 users
  • Hosted or on premise
  • User help desk – Web (business hours)
  • Technical support Standard – Web (business hours)
  • Access to all features
  • Back-office administration
  • Connectors & Custom integration

Enterprise Plus Plan – Starting from $50,000/year

  • Unlimited users
  • Hosted or on premise
  • User help desk – Web (business hours)
  • Technical support Standard or Premium – Web & Phone (up to 24/7)
  • Access to all features
  • Back-office administration
  • Connectors & Custom integration
  • High-availability deployment

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lufthansa, NATO, Togo, Apria

Integrations

eXo Platform integrates with your enterprise directory (Active Directory, Open LDAP). It also works with your single sign-on system with support of CAS, JOSSO, OpenSSO and SAML.

eXo Platform is built using open standards such as Java EE, WEBDAV, CalDAV, JCR and CMIS to maximize its interoperability.

Add-ons and integrations with many third party apps and business systems, include:

  • Box
  • JasperSoft
  • Google Drive
  • SightCall
  • BonitaSoft
  • DropBox
  • Alfresco
  • Nuxeo
  • Sharepoint
  • MS Exchange
  • Bonita BPM
  • Facebook
  • LinkedIn
  • Twitter
  • Google+
  • Youtube
  • Vimeo
  • Dailymotion
  • Slideshare
  • Flickr
  • Salesforce
  • Apache Sirona
  • PagesJaunes.fr

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

eXo Platform is an excellent open source social networking solution that is also built as a collaboration tool.

Company Email

Contact No.

Company's Address

51 Federal St. Suite 305
San Francisco, CA, 94107
USA

Wrike

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Task management
  • Interactive timeline (Gantt chart)
  • Real-time newsfeed
  • Document collaboration
  • Discussions in tasks
  • iPhone and Android apps
  • Task prioritization
  • Customized reports
  • Recurrent tasks
  • Workload management
  • Time-tracking
  • Google Docs, Dropbox, Box integrations
  • Email integration

Pricing Info

Wrike software offers 5 flexible enterprise pricing plans designed to suit the varying needs and specifications of businesses, organizations, and independent professionals. A free plan for teams up to 5 users is also included. You can easily start your free trial of Wrike here.

Here are the details of all the plans:

Wrike Free Plan

The Free Package is great for a small team composed of up to 5 users, plus an unlimited number of collaborators. Other features include:

  • Managing tasks
  • Discussions in tasks
  • File sharing
  • Real-time activity stream
  • Spreadsheet view
  • iPhone/Android apps
  • Advanced email integration
  • Basic app integrations

Wrike Professional Plan – $9.80/user/month with packages of 5, 10 or 15 users (billed annually).

This plan is ideal for teams that need project planning and collaboration. Features include:

  • All features from the Free plan
  • Unlimited number of collaborators
  • Storage space from 5GB
  • Unlimited levels of hierarchy folders
  • Dynamic timeline (Gantt Chart)
  • Subtasks
  • Advanced mass actions with tasks
  • Dashboard with custom widgets and 10 shareable dashboards
  • Workload view
  • Time-tracking
  • Reports
  • Notification center
  • Advanced filters
  • MS Project, Excel, iCal, and RSS integrations

Wrike Business Plan – $24.80/user/month (billed annually)

This plan works well for teams with 5-200 users, in need of robust work management with customization and exec reporting.

  • All features from the Professional Plan
  • Custom fields & workflows
  • The ability to track anything related to your work. Customize workflow stages to fit your process.
  • Shared real-time reports with scheduled notifications
  • The powerful and easy-to-use report builder lets you visualize and share project status. Subscribe to scheduled notifications to stay on track with regular report updates and reviews.
  • Report templates
  • Use Templates to create reports in seconds. Edit or build reports from scratch using additional filters and groupings. Select column, bar or table charts.
  • Graphical analytics
  • View compelling charts and graphs about any project, folder or tag, and add them to your dashboard. Compare baseline plans to current status. Include column or bar charts in reports.
  • Resource management
  • Allocate people to tasks and projects, resolve schedule conflicts, and reorganize assignments with just a few clicks.
  • Request forms
  • Requests provide the structure and control you need for work intake so you get the right information from the start.
  • Time tracking
  • Track the time spent on a particular task and create time reports for a group of tasks at any given moment.
  • User groups & permissions
  • Group your team members (e.g. accounting, marketing, design etc.) for easier user management and control while advanced privacy settings allow you to control team activity.
  • Salesforce integration
  • Branded workspace
  • Align the look and feel of your Wrike workspace by replacing the Wrike logo with your own.
  • From 50Gb of storage space

Wrike for Marketers – $34.60/user/month (billed annually)

This plan works perfectly for marketing and creative teams with unlimited users.

  • All Business Plan features
  • Proofing & Approval
  • Review & approval of digital images and PDF documents. Get clear and actionable feedback to ensure only the right version makes it out the door.
  • Adobe® Creative Cloud® Extension
  • Keep your designers connected to their work within the tools they love
  • Tailored workspaces

Wrike Enterprise Pricing – by quote (the average price is about $35/user/month)

A flexible plan for enterprises that can support from 5 to thousands of users. This plan is ideal for teams that need customization, reporting, and advanced security. The actual pricing is influenced by factors such a number of seats, type of license (annual or monthly), premium support/implementation etc. Features that come with this plan include storage capacities starting from 100GB and special functions like Custom Calendars, Progress Reports, and Extended Security controls among others. Other features included are:

  • All Professional plan features
  • Storage space from 100GB
  • 20 shareable dashboards
  • Custom fields
  • Custom workflows
  • Critical path
  • Progress reports
  • Custom reports
  • User groups
  • Custom calendars
  • Salesforce
  • Single sign-on
  • Extended security controls
  • Folder permissions
  • Branded workspace and emails.

You can request a pricing quote from Wrike here.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

MTV, Hootsuite, Hilton, PayPal, Stanford University, AT&T, HTC, Adobe

Integrations

Wrike is designed to work with other applications and software to make things very easy for you and your collaborators.  Check out Wrike’s partners:

  • Gmail
  • IBM
  • DropBox
  • Google Drive
  • Apple Mail
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Project
  • Box
  • Slack
  • Salesforce,
  • And many more

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Wrike is a winner of the 2018 Best Project Management Software Award. It lets you prioritize your assignments, monitor updates in real time, and give timely feedback.

Company Email

support@team.wrike.com

Company's Address

100 W. Evelyn Avenue, Suite 220, Mountain View, CA 94041

All the data, information and reviews that we presented in this table were collated from official vendor sites, promotional resources available online, actual experience from real users as well as our own everyday use of each service by an expert. We pay a lot of attention to extensively test every product, so we not only examine it on our own, but we also compare our observations with opinions of other users from the B2B community.

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