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Compare ServiceNow vs Alpaka.io

What is better ServiceNow or Alpaka.io? If you’re experiencing a difficult time deciding on the best Project Management Software product for your situation, it’s a good idea to compare and contrast the available software and discover which tool offers more advantages. In particular, here you can review ServiceNow (overall score: 7.1; user rating: 96%) vs. Alpaka.io (overall score: 8.0; user rating: 100%) for their overall performance.

You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to match their features will significantly improve the possibility of getting the best product for your company. Pay attention to other areas of the software such as intuitiveness, adaptability, scalability, and pricing plans.

Our team put a lot of effort to prepare reviews of all popular Project Management Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: monday.com, Wrike, Smartsheet.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.1

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident management
  • Change management
  • Problem management
  • Asset & configuration management
  • Service catalog
  • Knowledge management
  • Notifications
  • Escalations
  • Reporting
  • Service level management
  • Bi-directional email integration
  • LDAP synchronization
  • Live feed collaboration

Pricing Info

Contact ServiceNow for pricing details and more information about their product.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Envision, Vitamix, Standard Life, Flextronics, Einstein Noah

Integrations

ServiceNow supports integrations with the following business systems and applications:

  • Altiris (version 6.5)
  • Google Maps
  • Google Custom Search
  • IBM Tivoli Netcool/OMNIbus
  • Incident
  • Microsoft
  • Microsoft SCOM
  • Verizon eBonding
  • Ariba
  • AT&T eBonding
  • BMC Remedy
  • Borland Starteam
  • CA Service Operations Insight (SOI) – POV
  • Centennial
  • CiscoWorks
  • Clarify
  • Dell AlertFind
  • Eloqua
  • EMC nLayers
  • EMC Smarts
  • EMC Smarts ADM
  • HDI Survey
  • HP OpenView Operations
  • HP OpenView ServiceDesk
  • HP Service Manager 7
  • IBM Tivoli Access Manager
  • IBM Tivoli Identity Manager
  • IBM Tivoli TEC
  • Incident
  • IBM WebSphere MQ
  • IFrames CMS
  • Interlink Business Enterprise
  • InTouch Notification System
  • Jira Proof of Concept
  • LANDesk MID Server
  • Logica (Remedy) Integration
  • Lotus Notes Domino
  • LPI Level Platforms
  • ManageIQ EVM
  • Manhattan Software CenterStone
  • Microsoft Biztalk (Getronics)
  • Microsoft Identity Integration Server (MIIS)
  • Microsoft Outlook
  • Nimsoft Integration
  • Novell eDirectory 6.5
  • Oracle Financials (ERP)
  • Oracle PeopleSoft
  • Salesforce.com
  • SAP
  • Sendmail
  • Sharepoint
  • Shibboleth
  • SilverBack
  • SSO – Digest Hash
  • SSO – PGP token
  • SSO – Web
  • WebMethods
  • Xing

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.

Company Email

express.now@servicenow.com

Contact No.

Company's Address

3260 Jay Street
Santa Clara, CA 95054
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £2.50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collaborative Calendar
  • Workforce Schedules
  • Absence Planning
  • Automated Timesheets
  • Expense Submission
  • Alpaka Punch – Time Tracking App
  • 1GB Cloud Storage per User
  • 1-on-1 Product Walkthrough
  • 24-hr Online Help Team
  • Dedicated Account Manager

Pricing Info

Alpaka.io offers two enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

First 100 Resources – £3/resource/month

  • Collaborative Calendar
  • Workforce Schedules
  • Absence Planning
  • Automated Timesheets
  • Expense Submission
  • Alpaka Punch – Time Tracking App
  • 1GB Cloud Storage per User
  • 1-on-1 Product Walkthrough
  • 24-hr Online Help Team
  • Dedicated Account Manager

Subsequent Resources – £2.50/resource/month

  • All Features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Forever Savvy, Braunstone Blues

Integrations

Alpaka.io integrates with the following business systems and applications:

  • Google Calendar
  • Outlook Calendar
  • SMS Systems

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Alpaka.io is a comprehensive suite of tools designed to enhance the functionalities of traditional calendar management systems, mostly for but not limited to time management & scheduling purposes.

Company Email

support@alpaka.io

Contact No.

Company's Address

Alpaka
25 Innovation Centre
Green Street
Northampton NN1 1SY
United Kingdom

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:

Basic – $25/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentiction
  • 24/7 support

Standard – $39/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $59/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – $118/month (billed annually)

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 80,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

If you are still having doubts about which software will perform best for your business it might be a good idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular each service is and how big is its online presence. For example ServiceNow Twitter account has currently 10500 followers. At the same time Alpaka.io Twitter is followed by 263 users.

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