What is better ServiceGuru or Kapdesk? If you need to get a quick way to find out which CRM Software product is better, our exclusive system gives ServiceGuru a score of 8.0 and Kapdesk a score of 8.0 for all round quality and performance. At the same time, ServiceGuru is rated at N/A%, while Kapdesk is rated 100% for their user satisfaction level.
You can also examine their product details, including features, tools, options, plans, prices, and many more. Check whether the solution can customize some of its workflows to make sure the software complements your own business processes.
Our team put a lot of effort to prepare reviews of all popular Customer Service Software solutions available on the market, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk Omni, Freshdesk.
A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
No CRM Software will manate to cater to all the needs of a specific team. While main features of ServiceGuru and Kapdesk are important you should also carefully study the integrations supported by a given solution. Very often you will already be working with various kinds of SaaS software in your company and it’s definitely wiser to choose apps that integrate well with each other. If you do that you can guarantee an effortless transfer of data between your teams and services, which can really reduce time devoted to migrating between one software and the next.
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