What is better ServiceChannel or Fiix? You can use our scoring system to help you get a general idea which Project Management Software product is better for your business. For overall product quality, ServiceChannel attained 7.7 points, while Fiix received 8.5 points. Meanwhile, for user satisfaction, ServiceChannel scored N/A%, while Fiix scored N/A%.
Details about their characteristics, tools, supported platforms, customer service, etc. are given below to give you a more correct review. Remember to purchase only the tools your business requires so as not to waste money for functions that you won’t be using.
We realize that not all companies have the time to scrutinize a large number of various products, so we prepared a list of recommendations that you may find useful. Our top choices for the Maintenance Management Software - CMMS category are: Wrike, Dude Solutions, eMaint.
ServiceChannel is priced on quote basis, meaning that the company tailors a special SMB/enterprise pricing plan for every user. Contact them for more details, and ask for your quote.
ServiceChannel integrates with the following business systems and applications:
Salesforce
SAP Finance
TradeShift
Visual Lease
KEY2ACT
ORACLE JD EDWARDS
Microsoft Dynamics
Navman Wireless
NetSuite
ORACLE PeopleSoft
Reflexis Systems
Ariba
Astea International
Data-Basics
Intelligent Data Systems (IDS)
Infor
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceChannel Service Automation Suite drives performance through transparency and supports integration with a variety of other key software. It targets repair and maintenance management through a combination of four modules that deliver contractor management, service automation, analytics and business intelligence, and financial management solutions.
Fiix offers several monthly and annual subscriptions for users to choose from. Once you sign up for an annual plan, you also get 2 months for free. These are the three enterprise pricing options available:
BASIC PLAN – $45/user/month with annual billing option Basic out-of-the-box maintenance software for a small business Standard Features
Work order
Asset management
Preventive maintenance
Mobile app
Internal and external notifications
Calendar
Asset tagging and scanning
Meter and alarm PM triggers
MRO marketplace
Pass/Fail inspection tasks
Advanced Features
Dashboard
Unlimited service requests
Reporting
Reports and report scheduler
Support
Embedded video tutorials
Helpdesk access
Email and phone support
Payment
Credit card payment option
Annual invoicing
1 user minimum
PROFESSIONAL PLAN – $60/user/month with annual billing option Complete maintenance management software for any size business Get all Basic Plan features, plus: Advanced Features
Multi-site management
Purchasing and RFQs
Nested prevented maintenance
Multi-asset work orders and rounds
Rotating assets
Inventory cycle count
Tool crib
Customization
Custom branding
Reporting
Custom report builder
Regulatory and Compliance
User certification tracking
ENTERPRISE PLAN – Custom pricing with monthly and annual billing options Deeply integrated and customizable maintenance management solution Get all Professional Plan features, plus: Advanced Features
An open API, and a full set of developer resources, including API documentation, samples, sandbox, and support, allows for seamless integration to multiple enterprise systems. Integrations include ERP vendors, such as SAP, Oracle Netsuite, Single-Sign-On, Microsoft Dynamics 365, SensrTrx, Infor, meter-readings, or Scada systems to name a few.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
KFC, Hyundai, Alstrom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A CMMS built for easier collaboration, project management, and task tracking. It helps companies manage maintenance projects and orders. With modules for preventive maintenance, work orders, and inventory management, it helps users extend asset lifespan and avoid major breakdowns. Fiix is fitted with collaboration tools for easy team management and reporting.
In the event you continue having second thoughts about which software will work best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are usually an indicator of how popular a given solution is and how big is its online presence. For example ServiceChannel Twitter profile has currently 565 followers. At the same time Fiix Twitter is followed by 651 users.
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