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Compare Service In Sync vs Time Doctor

What is better Service In Sync or Time Doctor? Today’s corporations need the most effective Project Management Software product to stay competitive. On this page we help you with buying the best solution, by allowing you to evaluate Service In Sync and Time Doctor down to the very details of their individual offers.

It is also possible to make use of our general scoring values, which rate the software general quality and performance. Service In Sync got a 8.0 score, while Time Doctor has a score of 9.5. Likewise, you can compare their general user satisfaction rating: 95% (Service In Sync) against 92% (Time Doctor). Bear in mind to choose the solution that best addresses your top needs, not the application with a lot of features.

Our experts made sure to prepare reviews of all popular Field Service Management Software - FSM services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

Starting from $28

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduling and calendar
  • Email jobs and automation
  • Web portal and app
  • Customer self-booking management
  • Inventory management
  • Payroll summaries
  • Invoicing and e-payments
  • Customer feedback and web rating booster
  • Mileage or per-trip reimbursement
  • Client database

Pricing Info

Service In Sync offers a 30-day free trial and three different pricing plans that can be paid in a monthly or yearly basis.

Starter Plan – $38/month billed monthly, $28/month if billed annually

  • 1 staff account
  • Unlimited offline staff
  • All features included

Pro Plan – $128/month if billed monthly, $98/month if billed annually

  • 8 staff accounts
  • Unlimited offline staff
  • All features included

Premium – $248/month if billed monthly, $198/month if billed annually

  • 40 staff accounts
  • Unlimited online staff
  • All features included

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Link to system portal
  • Direct integration through hosting
  • Various other options.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Service In Sync is a comprehensive field service management platform designed to make a service-based business operation more efficient.

Company Email

info@serviceinsync.com

Contact No.

Company's Address

Service In Sync
13920 Landstar Blvd #101 – 0397 Orlando, FL, 32824
USA

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 9.5

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Accurate time tracking
  • Integration & API
  • Productivity evaluation
  • Distraction-free work time
  • Time vis-à-vis task breakdown
  • Client access
  • Flexible configuration
  • Editable settings
  • Reporting & analytics
  • Screenshot capture & recording
  • Website & app monitoring
  • Optional payroll feature
  • GPS tracking
  • Data encryption
  • Multi-OS compatible

Pricing Info

Time Doctor has a 14-day free trial and a no-contract monthly subscription.

Time Doctor – $10/user/month

  • Time, task and project tracking
  • Mouse and keyboard activity
  • Screenshots
  • Website and application tracking
  • Integrations
  • Attendance and work schedule report
  • Multi-user

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ericsson, Verizon, Allstate

Integrations

Time Doctor integrates with over 35 different project management and CRM tools including:

  • Jira
  • Trello
  • Asana
  • Basecamp
  • Google Apps
  • Salesforce
  • Redbooth
  • Wunderlist
  • WordPress
  • Zoho
  • Zendesk
  • Todoist
  • Help Scout
  • GitHub
  • Podio
  • Azure Studio
  • Breeze
  • Bitbucket
  • Freshdesk
  • Teamwork
  • Intercom
  • Evernote
  • Redmine
  • com
  • ClickUp
  • Wrike
  • Bitrix24
  • Trainual
  • GitLab
  • Citrix
  • Mavenlink
  • Pivotal Tracker
  • WorkflowMax
  • Zenkit
  • Zapier
  • Unfuddle

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An accurate time tracking software that provides detailed analytics of where time is spent on the workday.

Company Email

support@timedoctor.com

Contact No.

Company's Address

Las Vegas, NV
USA

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

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Popular Alternatives

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Score

The services compared on this page are merely a sliver of our complete Project Management Software category and you should keep in mind that there might be better alternatives out there. If you would like to ensure you make the best possible choice for your business we definitely encourage you to compare more products first. It may also be a good idea to study our top 10 Project Management Software ranking to learn which apps are at the moment the highest-rated ones and leaders in the market.

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