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Compare Service Fusion vs Tick

What is better Service Fusion or Tick? If you want a reliable Project Management Software product for your enterprise you need to make time to assess a wide range of solutions. It doesn’t have to be challenging, and can be as simple as matching their functionalities in a table like the one below. You will also get a good idea how each product works. For instance, on this page you can find Service Fusion’s overall score of 8.5 and compare it against Tick’s score of 8.5; or Service Fusion’s user satisfaction level at 98% versus Tick’s 96% satisfaction score.

The comparison can help you find out the good and bad points of each application, and decide which one suits you requirements better. Beyond the main features, the software which is simple and intuitive is always the better choice.

If you want to quickly locate the more reliable Field Service Management Software - FSM according to our review team we suggest you try out one of these services: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Management
  • Jobs & Estimates
  • Dispatching and Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing & Payment Processing
  • Inventory Management
  • Time Tracking & Payroll
  • Reporting
  • Integrated Voice & Text Messaging
  • Customer and Field Worker Mobile Apps
  • GPS Fleet Tracking
  • Customer Web Portal

Pricing Info

Service Fusion’s enterprise pricing is not based on the number of employees, but rather the features you’ve chosen. You can upgrade and downgrade your service at any time and there is no long-term commitment. Service Fusion offers a free trial together with a free demo of all of its three service packages.

 

The following plans are as follows:

 

STARTER Plan for $99 USD/month

  • Personalized Onboarding & Data Import
  • Unlimited Office Users
  • Unlimited Field Workers
  • Unlimited Estimates & Jobs
  • Dispatching & Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing
  • Payment Processing
  • Multi-phase Project Management
  • Reporting
  • Text Messaging

PLUS  Plan for  $199 USD/month

  • Personalized Onboarding & Data Import
  • Unlimited Office Users
  • Unlimited Field Workers
  • Unlimited Estimates & Jobs
  • Dispatching & Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing
  • Payment Processing
  • Multi-phase Project Management
  • Reporting
  • Text Messaging
  • Job Photos Upload From Mobile
  • Inventory Management
  • Email, Text & Voice Reminders

PRO Plan for $349 USD/month

  • Personalized Onboarding & Data Import
  • Unlimited Office Users
  • Unlimited Field Workers
  • Unlimited Estimates & Jobs
  • Dispatching & Scheduling
  • QuickBooks Online & Desktop Integration
  • Invoicing
  • Payment Processing
  • Multi-phase Project Management
  • Reporting
  • Text Messaging
  • Job Photos Upload From Mobile
  • Inventory Management
  • Email, Text & Voice Reminders
  • Custom Documents Module
  • Integrated Voice Calling
  • Customer Web Portal
  • Customer-facing Mobile App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integra Electrical, Dun-Rite Vac, Channell Communications, Inc.

Integrations

Service Fusion integrates with the following business systems:

  • Google Calendar
  • Microsoft Outlook
  • QuickBooks Desktop
  • QuickBooks Online

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based field service management software solution that offers a range of useful features.

Company Email

info@servicefusion.com

Contact No.

Company's Address

8605 Freeport Parkway #200
Irving, TX 75063
USA

Tick

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Billable and non-billable hours
  • Employee database
  • Export reports
  • Instant budget feedback
  • Mobile time tracking
  • Online time tracking
  • Project budget tracking
  • Project overview
  • Running timers
  • Set budgets for individual tasks
  • Time per project reporting
  • Timecard

Pricing Info

Tick offers a 30-day free trial and 5 different enterprise pricing plans for users to consider:

1 Project – Free

  • Unlimited people
  • Basecamp integration

10 Projects – $19/month

  • Unlimited people
  • Basecamp integration

30 Projects – $49/month

  • Unlimited people
  • Basecamp integration
  • Recurring projects

60 Projects – $79/month

  • Unlimited people
  • Basecamp integration
  • Recurring projects

Unlimited Projects – $149/month

  • Unlimited people
  • Basecamp integration
  • Recurring projects

All plans allow unlimited archived projects. Archived projects do not count against your plans project limit.

All plans also include:

  • Desktop timers and iPhone app
  • Full reporting
  • RSS project tracking
  • SSL for secure web pages
  • Unlimited people, clients, and tasks

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ideal Project Group

Integrations

Tick connects to more than 750 other web apps including:

  • Asana
  • Trello
  • Zapier
  • FreshBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Tick is a time tracking software solution that helps teams easily track time and hit their budgets.

Company Email

support@tickspot.com

Contact No.

Company's Address

ProntoForms

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

Mobile Forms App features

  • Offline work mode
  • Market-leading data input options
  • Native OS user interface (iOS, Android, Windows 10)
  • In-app branding and customization
  • Sections / Repeatable sections / Conditional sections
  • Conditional logic
  • Auto-populate forms with data from cloud or back-office systems
  • Data source filter and search
  • Rich Photo/Sketch: multiple images, drawing tools, zoom-in/out, thumbnail summary, picture quality/size, stamp form data on images
  • Date/time/duration controls & calculations
  • Barcode & QR code scanning
  • Click-to-Call, Click-to-SMS, Click-to-Email, Click-to-Web, Click-to-PTT, contact directory
  • Form Summary (with share/print options)

Integrations & Workflow features

  • Out-of-the-box support for numerous cloud services and back-office systems
  • Business document output support: PDF, MS Word, HTML, plain text, calendar event (iCal), business card (vCard)
  • Customizable data file output support: CSV, JSON, XML, plain text
  • Dispatching: via API, via Portal, bulk dispatch, image dispatching
  • Custom Filters on data destinations/integrations
  • Dispatch destination (Mobile to Mobile workflows)
  • SMS notifications
  • Form to email

Analytics & Reporting features

  • Data Output options: PDF, Word, CSV, HTML, XML, JSON, Business Card, Event invitation, Custom DREL
  • Data record listing & filtering
  • Form submission charts (via web-portal)
  • Online viewing of PDFs
  • Visual mapping of data record submission locations
  • Custom PDF/Word document output formatting (fee applies)
  • Unlimited analytics data storage
  • Data export (manual or scheduled)
  • Data export filters
  • Advanced Analytics – Data management service
  • Advanced Analytics – Interactive dashboards and reports access
  • Advanced Analytics – Scheduled reports pushed via email
  • Advanced Analytics – Report authoring
  • Advanced Analytics – Dashboard authoring

Pricing Info

Available plans:

 

Essentials – $15/user/month

  • Advanced data collection
  • Simple business logic
  • Simple outputs and integrations
  • Multi-platform
  • Offline functionality

Advanced – $45/user/month

  • Advanced conditional logic
  • Advanced integrations
  • Advanced outputs
  • Multi-depths, higher usage limits

Enterprise

– Request a quote

  • Single sign-on & advanced security
  • Advanced input controls
  • Advanced form management
  • Unrestricted usage

*Each user represents a ProntoForms activated mobile device. Monthly subscription price based on annual contract.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Halliburton, Toshiba, Amtrak

Integrations

ProntoForms integrates with a variety of business systems and applications: Pre-Built Enterprise Integrations:

  • FTP
  • HTTP GET
  • HTTP File Upload
  • HTTP POST / PUT
  • Template-Driven HTTP
  • WebDav
  • Sharepoint

Pre-Built Cloud Integrations:

  • Box
  • Dropbox
  • Evernote
  • ShareFile
  • Geotab
  • Google Sheets
  • Google Cloud Print
  • Google Contact
  • Google Drive
  • QuickBooks Online
  • SalesForce
  • ServiceMax
  • Sharepoint
  • Microsoft OneDrive
  • Microsoft Sites Document Library
  • Zendesk
  • Salesforce Custom Object
  • Amazon Cloud

ProntoForms also offers REST API that make it possible to integrate it with virtually any back-end system, including large enterprise systems, e.g. SAP, Oracle, as well as proprietary in-house systems. Supported features include form dispatching, data source updates, form document, data retrieval, user management and many more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ProntoForms is the winner of our Expert's Choice Award. It offers mobile and customizable forms for companies that make it easy for remote workers to collect data.

Company Email

sales@prontoforms.com

Contact No.

Company's Address

2500 Solandt, Suite 250
Ottawa, Ontario K2K 3G5
Canada

In case you are still having second thoughts about which software will be best in your case it might be a sound idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every app is and how wide is its online presence.For example, if you check Service Fusion LinkedIn profile you’ll see that they are followed by 480 users. In case of Tick the amount of followers on their LinkedIn page is 14.

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