Service CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Service Agreements
- Field Engineer on Map
- Quoting
- Job Management
- Inventory
- Customization
- EMI Management
- Invoicing and Payment
- Email and SMS Notification
- White Label Branding
- Work Offline
Pricing Info
Pricing Info
Service CRM offers three quote-based enterprise pricing plans available to customers upon request.
Simple – By quote
- Customize Reports
- Multi-user
- Service Engineer Management
- EMI Management
- SMS/Email Integration
- Job Management
- Service Reminders
- Inventory Management
- AMC Management
- Service Contract
Modern – By quote
- Unlimited Users / Field Engineers
- Payment through App
- Send Invoice Onsite
- Create Quotation On-Site
- Works even Offline
- Field Engineer on Map / Tracking
- Capture Customer Signature
- Capture Offsite Photos
- Separate App for Admin & Field Engineer
- Separate Client App
- Completely White Labeled App
- Android Mobile App
- SMS/Email Integration
- Customize Reports
- Multi User
- Field Engineer Management
- EMI Management
- Job Management
- Service Reminders
- Inventory Management
- AMC Management
- Service Contract
- Dashboard with business stats
Advanced – By quote
- Unlimited Users / Field Engineers
- Payment through App
- Send Invoice Onsite
- Create Quotation On-Site
- Works even Offline
- Field Engineer on Map / Tracking
- Capture Customer Signature
- Capture Offsite Photos
- Separate App for Admin & Field Engineer
- Separate Client App
- White Labeled iPhone App
- White Labeled Android App
- Android Mobile App
- SMS/Email Integration
- Customize Reports
- Multi-user
- Field Engineer Management
- EMI Management
- Job Management
- Service Reminders
- Inventory Management
- AMC Management
- Service Contract
- iPhone App
- Dashboard with business stats
Integrations
Integrations
Service CRM offers web services that enable integration with third-party software and application.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Service CRM is a field service management software that can automate various after-sales services.
Company Email
sales@servicecrm.co.in
Contact No.
Company's Address
Service CRM Comparisons
Popular Service CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Management App
- Work Offline
- Vehicle Management
- Dispatching App for Customer Service Representatives and Dispatchers
- Mobile App for Drivers
- Route and Presence Scheduling
- Tracking and Tracing
- Location Management
- Tracking View
- User Management
- Customer Management
- Zone and Postal Code Management
- Customer Web Portal
- Real-Time System Access
- Customer Support
- Custom Site
- Price Set
- Reporting
- Price Modifier
- Billing Management
- Quick Search
- Import Data
- Dimensional Weight
- Custom User Designed Fields
- International Support
- Quick Quotes
- API
- Workflow Designer
- User-Friendly Interface
- Driver Tracking
- QuickBooks Integration
- Order Entry
- Messaging
- Mobile Device Support
- WAP Device Support for Non-Smartphone
- Smartphone Support
- Windows Mobile Support
- Stylus and Finger Capability
- Time Clock
- Status Color Coding
- Auto-Complete Data Entry
- Geocoding
- Zip Code-Based Mileage
- Two-Location Distance
- User Workload Control
- Unassigned Queue
- Assignment Queue
- POD Entry
- Customer Lookup
- COD
- Digital Signature Capture
- Barcode Scanning
- GPS
- Custom Home Screen
- Real-Time Data Access
- Customer Self-Dispatching
- Shipping Labels
- Waybills
- Bills of Lading
- Address Book
Pricing Info
OnTime 360 offers three enterprise pricing packages. All of them include a 30-day satisfaction guarantee for a new account. There is no contract and no long-term commitments required. The site has a calculator for an estimated amount of how much you can save using the system. Additionally, they include the following basic features:
- Dispatching
- Order entry
- Messaging
- Pricing
- Tracking
- OnTime Mobile app
- Unlimited customer records
- Online and offline usage
- Unlimited email technical support
Standard – $34.95/month
- 2 users
- All basic features
- Built-in report customization
- GPS support
- Unlimited professional geocoding
- All editions of OnTime Mobile app
- GPS user tracking
- Barcode scanning support for OnTime mobile
- Unlimited email and telephone technical support
Professional – $99.95/month
- 6 users
- All basic and standard features
- Custom invoice for generating, sending, and posting
- Employee time clock
- Route stop scheduling
- Route stop pricing
- Payroll compensation reports
- QuickBooks integration
Enterprise – $199.95
- 13 users
- All basic, standard, and professional features
- API
- Analytics access
- Vehicle management
- Report authoring environment
- OnTime Web Services
- Customer Web Portal:
- Order entry
- Order tracking
- Order history
- Personal address book
- Shipping labels
- Data export
- HIPAA-Compliant features
- OnTime account and other software connection
- Secondary MS SQL Server Replication
Integrations
The OpenTime API lets you connect your OnTime account to other software systems on the internet. Visit their website or contact technical support for more information. OnTime 360 also offers a direct and comprehensive integration to the following:
- QuickBooks
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Medstar Cabulance, Inc., DCS, Inc., Alero Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust cloud-based software for delivery and courier businesses with advanced features to provide efficient, time-saving, and flexible solutions to dispatchers and customers.
Company Email
Contact No.
Company's Address
Vesigo Studios
821 O'Hare Parkway, Ste 101
Medford, OR 97504
USA
OnTime 360 Comparisons
Popular OnTime 360 Alternatives
Please note that while both Service CRM and OnTime 360 may offer a reliable range of features every service might be designed for a different business size. If you are comparing features you should give some attention to a business type they are catering to. Some features could scale up well for large enterprises but if you run a small or mid-sized business it’s usually better to avoid paying for advanced functionalities that you may never have a chance to use.
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