Service CRM
vsService CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Service Agreements
- Field Engineer on Map
- Quoting
- Job Management
- Inventory
- Customization
- EMI Management
- Invoicing and Payment
- Email and SMS Notification
- White Label Branding
- Work Offline
Pricing Info
Pricing Info
Service CRM offers three quote-based enterprise pricing plans available to customers upon request.
Simple – By quote
- Customize Reports
- Multi-user
- Service Engineer Management
- EMI Management
- SMS/Email Integration
- Job Management
- Service Reminders
- Inventory Management
- AMC Management
- Service Contract
Modern – By quote
- Unlimited Users / Field Engineers
- Payment through App
- Send Invoice Onsite
- Create Quotation On-Site
- Works even Offline
- Field Engineer on Map / Tracking
- Capture Customer Signature
- Capture Offsite Photos
- Separate App for Admin & Field Engineer
- Separate Client App
- Completely White Labeled App
- Android Mobile App
- SMS/Email Integration
- Customize Reports
- Multi User
- Field Engineer Management
- EMI Management
- Job Management
- Service Reminders
- Inventory Management
- AMC Management
- Service Contract
- Dashboard with business stats
Advanced – By quote
- Unlimited Users / Field Engineers
- Payment through App
- Send Invoice Onsite
- Create Quotation On-Site
- Works even Offline
- Field Engineer on Map / Tracking
- Capture Customer Signature
- Capture Offsite Photos
- Separate App for Admin & Field Engineer
- Separate Client App
- White Labeled iPhone App
- White Labeled Android App
- Android Mobile App
- SMS/Email Integration
- Customize Reports
- Multi-user
- Field Engineer Management
- EMI Management
- Job Management
- Service Reminders
- Inventory Management
- AMC Management
- Service Contract
- iPhone App
- Dashboard with business stats
Integrations
Integrations
Service CRM offers web services that enable integration with third-party software and application.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Service CRM is a field service management software that can automate various after-sales services.
Company Email
Contact No.
Company's Address
Service CRM Comparisons
Popular Service CRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Phone, Chat, and Email
- Call center
- Contact center
- VoIP for business
- Built-in CRM
- Call distribution and routing
- Reporting and analytics
- Team management
- Customer feedback
- Integrations
Pricing Info
Dixa offers a simple enterprise pricing structure with five plans:
Essentials @ $15 (billed annually) /agent/month or $19/agent/month billed monthly
- A single interface for all channels
- Shopify, Magento, and more integrations
- Real-time analytics
- Up to 5 agents
Pro (Chat and email) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- Everything in Essentials
- Prioritize email and chats with quick responses
- Quickly answer emails and chats with quick responses
- Customize to your company branding
- Up to 50 agents
Pro (Chat) @ $29 (billed annually) /agent/month or $35/agent/month billed monthly
- All essential features
- Automatic call distribution with IVR
- Cal recording, voicemail, and callback
- Internal calls, forwards & transfer calls, barge in
- Up to 50 agents
Pro (Chat, Phone, and Email) @ $49 (billed annually) /agent/month or $59/agent/month billed monthly
- Everything in essentials
- Powerful cross-channel routing
- prioritize the most important conversation
- Availability on all channels
- Up to 50 agents
Enterprise (Phone, Chat, and Email) @ $89 (billed annually) /agent/month or $99/agent/month billed monthly
- All Pro features
- Dedicated customer success manager
- training
- access to a direct line to the product team
- Up to 50 agents
A free demo is available.
Integrations
Dixa integrates with the following applications
- Shopify
- Magento
- Web Hooks
- Podio
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
British Corner Shop, Interflora, Vital Choice
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, cloud-based customer service software for customer-facing teams, full-fledged contact centers, call centers, and small businesses.
Company Email
Contact No.
Company's Address
Dixa,
Njalsgade 23C
2300 Copenhagen
Denmark
Dixa Comparisons
Popular Dixa Alternatives
In case you continue having second thoughts about which product will be best for your company it might be a good idea to check out each service’s social metrics. Such metrics are frequently a sign of how popular every service is and how big is its online presence. For example, in case of Facebook Service CRM has 206 likes on their official profile while Dixa profile is liked by 177 users.
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