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Compare SendGrid vs Zoho Chat

What is better SendGrid or Zoho Chat? Today’s firms require the most effective Communications Software product to remain competitive. On this page we help you with choosing the right tool, by allowing you to evaluate SendGrid and Zoho Chat down to the very details of their individual features.

You may as well check our overall scoring values, which rate the software overall quality and performance. SendGrid got a 8.2 score, while Zoho Chat has a score of 8.3. Likewise, you may compare their general user satisfaction rating: 96% (SendGrid) against 98% (Zoho Chat). Don’t forget to select the solution that best matches your top issues, not the application with a lot of features.

Right now, the best services in our Communications Software category are: monday.com, RingCentral, Slack.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $9.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • SMTP Service
  • Custom API Integration
  • Open & Click Tracking
  • Email Template Engine
  • Unsubscribe Tracking
  • Reputation Monitoring
  • Suppression List Management
  • Dedicated & Multiple IP Addresses
  • IP Whitelabeling
  • SMTP API
  • ISP Monitoring
  • SPAM Filter Testing
  • Domain Level Load Balancing
  • Parse Webhook
  • Feedback Loop
  • DKIM Customization
  • SMTP Relay
  • Sub-user API
  • 24/7 Support (Phone and Chat)
  • Marketing Email Services

Pricing Info

SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.

Essentials Plan – $9.95/month

  • Up to 40,000 emails/month
  • Price per extra email – $0.001
  • Shared IP
  • SendGrid Marketing Campaigns
  • DKIM customization
  • APIs and webhooks

Pro Plan – $79.95/month

  • Up to 100,000 emails/month
  • Price per extra email – $0.00085
  • Dedicated IP

All features of the Essentials plan, plus:

  • Subuser management

Premier Plan – custom pricing

  • 5+ million emails/month
  • Custom price per extra email

All features of the above 2 plans, plus:

  • Customer Success Manager for 5 million+ emails
  • Prioritized support for 5 million+ emails

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pinterest, Twilio, Foursquare, Pandora

Integrations

SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.

SendGrid integrates with any app using a SMTP relay or a Web API.

SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.

Company Email

Contact No.

Company's Address

1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Log in with a Yahoo, Facebook, Google or Google Apps account
  • Participate in group chats through Zoho Chat
  • Instantly provide access to the user’s desktop through the chat
  • Access and compose emails without leaving Zoho Chat
  • Receive a notification when new emails are received

Pricing Info

Zoho Chat is a free application.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Zoho Chat integrates with the following business systems and applications:

  •  Yahoo
  • Google
  • MSN
  • AIM
  • ICQ
  • Jabber

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Chat is a software application that combines content and communications into a single view to give you a comprehensive picture of your team's work. It's rebranded as Zoho Cliq in September 2017 with additional features, such as voice chat and video communication.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA

Igloo Software

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Authentication
  • Blogs
  • Broadcasts
  • Calendars
  • File manager
  • Forums
  • Future Publish
  • Labels
  • Notifications
  • Org charts
  • Permissions
  • Polls 
  • Profiles
  • Read tracking
  • Rich text editor
  • RSS feeds
  • Search 
  • Site manager
  • Integrations
  • Subscriptions
  • Tasks
  • Wikis
  • Drag-and-drop UI
  • Translation
  • Moderation

Pricing Info

Pricing is by quote. Licensing includes the following features:

Core Platform

  • 10 TB Storage
  • All standard solution templates
  • All out-of-the-box integrations with third-party tools
  • All platform features
  • Native iOS and Android apps
  • All supported languages
  • Google Analytics, Workplace Analytics, and OData
  • Drag and drop page builder

Security & Authentication

  • HIPAA security package
  • Canada or US data residency hosted on Microsoft Azure
  • Igloo LDAP Sync Tool
  • Single Sign-On (SSO)
  • EU GDPR compliant

Training

  • 5 semi-private training seats
  • 5 training webinar seats
  • 5 self-serve portal seats
  • Playbook with best practices, resources, and tips

Support

  • Dedicated North-American support team
  • Support Knowledge Base
  • Access to Igloo Customer Care Community
  • Bronze level support
  • Igloo API Key

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Kimberly-Clark, Genji, IDC

Integrations

Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.

Integrations with IT-sanctioned and BYOA apps for file sharing: 

  • Office 365
  • Box
  • Dropbox
  • Microsoft OneDrive
  • GDrive

Messaging apps:

  • Slack
  • Chatter
  • Yammer
  • Teams

Calendaring apps:

  • Microsoft Outlook
  • Google Calendar

Ticket tracking:

  • Zendesk

CRM:

  • SalesForce

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.

Company Email

info@igloosoftware.com

Contact No.

Company's Address

22 Frederick St, Kitchener
ON N2H 2L3
Canada

Almost as important as features and user support quality are pricing options offered by SendGrid and Zoho Chat. While pricing should not be the only element it’s definitely a key thing to think about. You should expect a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up if your business expands. Be sure that you don’t opt for plans that have additional tools that you won’t use and always make an effort to get in touch with the vendor directly as big companies can frequently count on more affordable prices. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and offers a reliable overview of what it’s like to work with SendGrid and Zoho Chat.

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