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Compare Zoho Chat vs. SendGrid

Today’s firms require the top Communications Software product to remain competitive. On this page we help you with buying the best solution, by allowing you to evaluate SendGrid and Zoho Chat down to the very details of their individual functions. You can also make use of our overall scoring values, which rate the software all round quality and performance. SendGrid got a 8.2 score, while Zoho Chat has a score of 8.3. Likewise, you may compare their general user satisfaction rating: 96% (SendGrid) against 98% (Zoho Chat). Don’t forget to select the solution that best answers your most urgent priorities, not the software with the higher number of features. As of now, the top products in our Communications Software category are: RingCentral, 8×8 VoIP Phone Service, Slack.
Compare

Zoho Chat

VS

SendGrid

VS

Zoho Chat screenshot SendGrid screenshot
Pricing Details

Score

Our Score

8.3 ?

Our Score

8.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

96% ?

Pricing

Pricing

free

$9.95

Pricing Type

Pricing Type

Free Monthly payment | Quote-based
Complete Review

Complete Review

General Description

General Description

Zoho Chat is a software application that combines content and communications into a single view to give you a comprehensive picture of your team's work.
SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.
Quick Links
Languages

Languages

English English
Pricing Plans

Pricing Plans

Zoho Chat is a free application.

SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.

Essentials Plan – $9.95/month

  • Up to 40,000 emails/month
  • Price per extra email – $0.001
  • Shared IP
  • SendGrid Marketing Campaigns
  • DKIM customization
  • APIs and webhooks

Pro Plan – $79.95/month

  • Up to 100,000 emails/month
  • Price per extra email – $0.00085
  • Dedicated IP

All features of the Essentials plan, plus:

  • Subuser management

Premier Plan – custom pricing

  • 5+ million emails/month
  • Custom price per extra email

All features of the above 2 plans, plus:

  • Customer Success Manager for 5 million+ emails
  • Prioritized support for 5 million+ emails
Popular Clients

Popular Clients

Pinterest, Twilio, Foursquare, Pandora
List of Features

List of Features

Zoho Chat FEATURES

  • Log in with a Yahoo, Facebook, Google or Google Apps account
  • Participate in group chats through Zoho Chat
  • Instantly provide access to the user’s desktop through the chat
  • Access and compose emails without leaving Zoho Chat
  • Receive a notification when new emails are received

SendGrid FEATURES

  • SMTP Service
  • Custom API Integration
  • Open & Click Tracking
  • Email Template Engine
  • Unsubscribe Tracking
  • Reputation Monitoring
  • Suppression List Management
  • Dedicated & Multiple IP Addresses
  • IP Whitelabeling
  • SMTP API
  • ISP Monitoring
  • SPAM Filter Testing
  • Domain Level Load Balancing
  • Parse Webhook
  • Feedback Loop
  • DKIM Customization
  • SMTP Relay
  • Sub-user API
  • 24/7 Support (Phone and Chat)
  • Marketing Email Services
Pricing Details

Pricing Details

Learn more about Zoho Chat pricing Learn more about SendGrid pricing
Integrations

Integrations

Zoho Chat integrates with the following business systems and applications:

  •  Yahoo
  • Google
  • MSN
  • AIM
  • ICQ
  • Jabber

SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.

SendGrid integrates with any app using a SMTP relay or a Web API.

SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.

Customer Support

Customer Support

Phone
Ticket
Phone Live Support
Ticket
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Contact No.

Contact No.

1 877 834 4428
Contact Address

Contact Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA
1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States
Email Address

Email Address

sales@zohocorp.com
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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Almost as important as functionalities and customer support level are pricing plans provided by SendGrid and Zoho Chat. Although pricing should not be the only factor it’s without a doubt a key thing to think about. You should count on a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up every time your team grows. Be sure that you don’t pick pricing plans that have advanced tools that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can usually benefit from discounts. You should also give a chance to a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to spend any money and gives you a solid overview of what it’s like to work with SendGrid and Zoho Chat.