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Compare Slack vs. SendGrid

With a wide range of features, pricing, details, and more to evaluate, finding the right Communications Software for your organization is challenging. Nevertheless by using our system, it's easy to match the features of SendGrid and Slack as well as their general score, respectively as: 8.2 and 9.3 for overall score and 96% and 96% for user satisfaction. You can also evaluate them feature by feature check out which application is a more effective fit for your business. Keep in mind to get a trial version first prior to subscribing to get a firsthand experience how the program works in real scenarios. We realize that not all people have the time to test a large number of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the Collaboration Software category are: Wrike, dapulse, Asana.
Product

Slack

VS

SendGrid

VS

Slack screenshot SendGrid screenshot
Pricing Page

Our Score

Our Score

9.3 ?

Our Score

8.2 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

96% ?

Pricing

Pricing

$6.67

$9.95

Price Scheme

Price Scheme

Free | Monthly payment | Annual Subscription Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Slack is a messaging app that brings all your communication together in one place. It offers real-time messaging, archiving and search for modern teams.
SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.
Easy Links
Contact No.

Contact No.

+1-415-805-8989
List of Features

List of Features

Slack FEATURES

  • Conversation channels
  • Private groups
  • Messaging
  • Message history
  • Search
  • Snippets
  • Webhooks
  • Collaboration
  • File sharing
  • File browsing
  • Voice/video calls
  • Feedback
  • Progress archive
  • Notifications
  • Integrations
  • Synchronization
  • Open API
  • iOS & Android apps
  • Data security
  • Data encryption
  • Single Sign-On
  • Two-factor authentication

SendGrid FEATURES

  • SMTP Service
  • Custom API Integration
  • Open & Click Tracking
  • Email Template Engine
  • Unsubscribe Tracking
  • Reputation Monitoring
  • Suppression List Management
  • Dedicated & Multiple IP Addresses
  • IP Whitelabeling
  • SMTP API
  • ISP Monitoring
  • SPAM Filter Testing
  • Domain Level Load Balancing
  • Parse Webhook
  • Feedback Loop
  • DKIM Customization
  • SMTP Relay
  • Sub-user API
  • 24/7 Support (Phone and Chat)
  • Marketing Email Services
Popular Clients

Popular Clients

Dow Jones, eBay, NBCUniversal, The Wall Street Journal Pinterest, Twilio, Foursquare, Pandora
Support Types

Support Types

Phone
Ticket
Phone Live Support
Ticket
Cost Details

Cost Details

Slack offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:

Free – No limits on time or users

  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
  • Two-factor authentication

Standard – $6.67 per user/month billed annually ($8 billed monthly)

  • All features from the Free plan
  • Unlimited searchable message archives
  • Unlimited apps and service integrations
  • Custom retention policies for messages and files
  • Guest access
  • Priority support
  • OAuth via Google
  • Mandatory two-factor authentication
  • Custom User Groups to reach a team or department
  • Group voice and video calls
  • 10GB file storage per team member

Plus – $12.50 per user/month billed annually ($15 billed monthly)

  • All features from the Standard plan
  • SAML-based single sign-on (SSO)
  • Compliance Exports of all messages
  • 99.99% Guaranteed Uptime SLA
  • 24/7 Support with 4-hour response time
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta, Centrify, and Ping Identity
  • 20GB file storage per team member

Enterprise – By quote

  • Fully searchable archive with unlimited messages
  • Unlimited external integrations
  • Free native apps for iOS, Android & Mac Desktop
  • Detailed usage statistics, reporting & analysis
  • Custom message retention policies
  • Guest access
  • Priority support

SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.

Essentials Plan – $9.95/month

  • Up to 40,000 emails/month
  • Price per extra email – $0.001
  • Shared IP
  • SendGrid Marketing Campaigns
  • DKIM customization
  • APIs and webhooks

Pro Plan – $79.95/month

  • Up to 100,000 emails/month
  • Price per extra email – $0.00085
  • Dedicated IP

All features of the Essentials plan, plus:

  • Subuser management

Premier Plan – custom pricing

  • 5+ million emails/month
  • Custom price per extra email

All features of the above 2 plans, plus:

  • Customer Success Manager for 5 million+ emails
  • Prioritized support for 5 million+ emails
Available Languages

Available Languages

English English
Pricing Page

Pricing Page

Learn more about Slack pricing Learn more about SendGrid pricing
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Supported Integrations

Supported Integrations

Over 1,500 apps integrate with Slack. The complete list can be found at the Slack App Directory.

SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.

SendGrid integrates with any app using a SMTP relay or a Web API.

SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.

Company Email

Company Email

pr@slack.com
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Company's Address

Company's Address

680 Folsom St #145
San Francisco, CA 94107
USA
1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you pick a app that you think will be an actual asset for your business you shouldn’t just pay attention to what professionals have to say about it. In many cases personal experience with the software may change, depending on specific preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate impression of how actual users of SendGrid and Slack estimate their contact with the product. Our system is built around advanced analysis of product mentions on other websites, social networks and blogs, so you are going to obtain a complete and reliable landscape of what other customers think about every product. In this example SendGrid has a total satisfaction rating at 96% while for Slack 96% of users express they had an enjoyable experience with it.