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Compare ShoreTel Sky vs. SendGrid

Today’s enterprises look for the most effective Communications Software product to keep on being competitive. On this page we help you with choosing the best service, by allowing you to compare SendGrid and ShoreTel Sky down to the very details of their individual functions. You can also check our total scoring values, which rate the software general quality and performance. SendGrid got a 8.2 score, while ShoreTel Sky has a score of 8.9. Likewise, you may compare their general user satisfaction rating: 96% (SendGrid) against 98% (ShoreTel Sky). Don’t forget to select the application that best answers your most urgent needs, not the software with a lot of features. Currently, the top products in our Communications Software category are: Wrike, RingCentral, Slack.
Comparison

ShoreTel Sky

VS

SendGrid

VS

ShoreTel Sky screenshot SendGrid screenshot
Pricing Page

Our Score

Our Score

8.9 ?

Our Score

8.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

96% ?

Cost

Cost

by quote

$9.95

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

A cloud-hosted phone systems designed to unify all business communication processes.
SendGrid is a proven cloud-based email platform that successfully delivers 18B+ customer engagement emails each month.
Quick Links
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket
Prominent Clients

Prominent Clients

SF Giants, FourSquare, Amnesty International. C|net, Warby Parker, Roland Pinterest, Twilio, Foursquare, Pandora
Contact Phone

Contact Phone

+1-800-425-9385
Pricing Page

Pricing Page

Learn more about ShoreTel Sky pricing Learn more about SendGrid pricing
Company's Address

Company's Address

960 Stewart Drive
Sunnyvale, CA 94085
USA
1401 Walnut Street Suite 500 Boulder, CO, CO 80302 United States
Available Plans

Available Plans

ShoreTel Sky’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

SendGrid offers 3 pricing plans. Before signing up for any of them you can try out the 30-day free trial that gives you access to the Essentials 40,000 email plan. You can send 100 emails/day for free forever and store up to 2,000 contacts within Marketing Campaigns.

Essentials Plan – $9.95/month

  • Up to 40,000 emails/month
  • Price per extra email – $0.001
  • Shared IP
  • SendGrid Marketing Campaigns
  • DKIM customization
  • APIs and webhooks

Pro Plan – $79.95/month

  • Up to 100,000 emails/month
  • Price per extra email – $0.00085
  • Dedicated IP

All features of the Essentials plan, plus:

  • Subuser management

Premier Plan – custom pricing

  • 5+ million emails/month
  • Custom price per extra email

All features of the above 2 plans, plus:

  • Customer Success Manager for 5 million+ emails
  • Prioritized support for 5 million+ emails
Languages Supported

Languages Supported

English, China, Germany, India, Japan, Spain, France, Russia English
List of Features

List of Features

ShoreTel Sky FEATURES

  • Automated Attendant Services
  • Business Intelligence
  • Call coverage
  • Calling Features
  • Integration with PCs and Other Office Systems
  • Conferencing
  • Voicemail & Messaging
  • Instant Messaging, File Sharing, Presence, and Video Conferencing
  • Phonebooks, Directories, Call Logs
  • Telecom Administration & Portability

SendGrid FEATURES

  • SMTP Service
  • Custom API Integration
  • Open & Click Tracking
  • Email Template Engine
  • Unsubscribe Tracking
  • Reputation Monitoring
  • Suppression List Management
  • Dedicated & Multiple IP Addresses
  • IP Whitelabeling
  • SMTP API
  • ISP Monitoring
  • SPAM Filter Testing
  • Domain Level Load Balancing
  • Parse Webhook
  • Feedback Loop
  • DKIM Customization
  • SMTP Relay
  • Sub-user API
  • 24/7 Support (Phone and Chat)
  • Marketing Email Services
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Vendor Email

Vendor Email

skysupport@shoretel.com
Available Integrations

Available Integrations

No information available.

SendGrid supports integrations with Heroku, Microsoft Azure Marketplace, AppDirect, and IBM.

SendGrid integrates with any app using a SMTP relay or a Web API.

SendGrid also integrates with top marketing solutions partners, such as Hubspot and Pardot. For a full list of partners, visit the app’s website.

Types of Customers

Types of Customers

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
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QUICK LINKS

QUICK LINKS

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In case you are still having doubts about which app will perform best for your business it may be a sound idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular a given service is and how big is its online presence.For instance, if you analyze SendGrid LinkedIn profile you’ll learn that they are followed by 107 users. In case of ShoreTel Sky the volume of followers on their LinkedIn page is 9.