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Compare SatisMeter vs Totango

What is better SatisMeter or Totango? Reviewing products to find the best CRM Software doesn't have to be complicated. On our review platform, it is possible to match SatisMeter and Totango and promptly analyze their distinct features. We allow you to check their functions, supported devices, support service, costs, terms, and many more.

It's also possible to examine their overall score (8.2 for SatisMeter vs. 8.8 for Totango) and overall customer satisfaction level (100% for SatisMeter vs. 90% for Totango). Devote time to examine your leading choices and see which one is right for your company. Likewise, you must assess the software vendor’s credibility; can they be relied upon and will they still be operating a few years from now?

We did our best to review all popular Feedback & Reviews Management Software products available out there, but among them these three deserved our special attention: Appcues, Yotpo, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $49.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integrated Survey
  • Real-Time Analytics
  • Translations
  • Survey Customization
  • Collaboration
  • Integration
  • Mobile Optimization
  • Net Promoter System

Pricing Info

SatisMeter is available in the following payment plans:

Startup – $49.00/month

  • 300 Responses
  • 3,000 Active Users

Growth – $99.00/month

  • 1000 Responses
  • 10,000 Active Users

Business – $299.00/month

  • 10,000 Responses
  • 100,000 Active Users

Enterprise – by quote

  • 10, 000 + Responses
  • 100,000 + Active Users

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

When I Work, Mention, Segment, Buzzsumo

Integrations

StatisMeter integrates with the following systems and applications:

  • Intercom
  • Segment
  • Webhooks
  • Slack
  • Geckoboard
  • SalesMachine
  • MailChimp
  • Customer.io
  • Mixpanel
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Using NPS collected and analyzed customer satisfaction information, companies can easily get the clear idea of how their customers feel about them, and why.

Company Email

support@satismeter.com

Contact No.

Company's Address

SatisMeter s.r.o., Česká 1113/1
Prague 5, 158 00
Czech Republic

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Early warning systems
  • Account management
  • Success plays
  • Revenue center
  • Customer success campaigns
  • Customer segmentation
  • Activity streams
  • Conversion streams
  • Engagement score
  • Drill down to accounts
  • Cohort tables
  • Export
  • Dynamic filter

Pricing Info

Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pandora, AutoDesk, Zoom

Integrations

Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.

  • Zendesk Helpdesk
  • Freshdesk
  • Desk.com
  • Salesforce
  • GoodData
  • CSV files

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Totango offers a clear view of engagement across multiple customer portfolios and segments.

Company Email

hi@totango.com

Contact No.

Company's Address

1200 Park Place, Suite 200
San Mateo, CA 94403
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

You should keep in mind that while both SatisMeter and Totango may provide an excellent set of features every app might be aimed at a different company size. If you are studying different apps you should give some attention to a company type they are catering to. Certain elements might scale up well for big enterprises but if you own a small or mid-sized company it’s usually better to stay away from paying for advanced features that you may never have a chance to use.

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