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Compare Satmetrix vs Snap Surveys

What is better Satmetrix or Snap Surveys? A sensible way to find the right CRM Software product for your company is to cross-check the solutions against each other. Here you can compare Satmetrix and Snap Surveys and see their functions compared contrastively to help you choose which one is the superior product.

Similarly, you can compare their overall ratings, for instance: overall score (Satmetrix: 8.7 vs. Snap Surveys: 8.1) and user satisfaction (Satmetrix: 100% vs. Snap Surveys: 99%). Analyze their differences and similarities and see which one outperforms the other. Similarly anticipate the state of what your business will be in years to come; will your business outgrow the app in the next couple of years?

At this time, the best services in our Customer Experience Management Software category are: Qualtrics CX, Smartlook, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer experience data collection and integration
  • Automated analytics to reveal unprecedented insights
  • Action management process management and monitoring
  • CX insights delivery
  • Targeted change

Pricing Info

Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Satmetrix is a customer experience management platform designed to help you create and manage unique customer journeys.

Company Email

Sales@Satmetrix.com

Contact No.

Company's Address

1100 Park Pl
San Mateo, CA 94403
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online surveys
  • Paper surveys
  • Mobile surveys
  • Mobile and offline interviewing
  • Smart Reports
  • Survey analysis tools
  • Survey reports
  • Statistical analysis
  • Multi-language surveys
  • Respondent panels

Pricing Info

Snap Surveys’s SMB and enterprise pricing information is available only upon request. Contact the company for more details and request your free demo.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sky, Yale, IBM, USA Today, University of Connecticut

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Snap Survey Software is a suite of integrated software programs for questionnaire design, publication, data collection, and analysis used across all modes of survey research.

Company Email

info@snapsurveys.com

Contact No.

Company's Address

5 Mead Court Thornbury
England BS35 3UW
United Kingdom

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

You should keep in mind that even though both Satmetrix and Snap Surveys may offer a reliable range of features each product may be created for a different company size. If you are studying different apps you should give some attention to a business size they are aimed at. Some functionalities may scale up efficiently for large enterprises but if you have a small or medium company it’s often more sensible to refrain paying for complex features that you may never have a chance to use.

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